London Gatwick LGW Airport Terminal Map Overview

Main Terminal / Concourses at London Gatwick LGW Airport

Passenger Terminal Layout of London Gatwick International Airport, Airline assignments, Meeting points, Terminal details & Lounges:

The passenger complex at London Gatwick Airport consists of a North Terminal & a South Terminal - as both terminals are 1.2 km apart,  they are connected by a 2-minute ride on the elevated free rail shuttle - running every few minutes 24/7.  Check-in is located on level 1 of each terminal. 
Facilities in both terminals are known as some of the best, especially for those who count shopping as an important part of their travel experience. For wheelchair assistance call +44 (0) 8444 335 1802 and select option 2. Wayfinding at Gatwick is easy, as large & easy-to-understand signs are posted throughout the terminals.
Airlines are assigned to either the North or the South Terminal, according to their destination: If your flights starts with an 8 - it departs from the North Terminal. Also, your ticket will indicate which terminal to go to.
 Arriving transfer passengers of easyJet, Flybe, Norwegian, Thomas Cook, Virgin Atlantic & WOW at Gatwick Airport transferring to either the same or another terminal: after collecting your bags, proceed to the 'Gatwick Connect' desk (located in each of the terminals' baggage claim halls), where service staff will take your bags & assist in connecting you to your next flight.  If needing to get your connecting airline ticket, proceed first to either Skybreaks travel agent at South Terminal's check-in area across from Zone J - or to the ticket desk of your airline.
Meeting points: at North Terminal - near the information desk at international arrivals;  at South Terminal - either at UK Arrivals, opposite WHSmith  - or at international arrivals, near information desk.
Baggage delivery on demand by 'AirPortr' - available online or on day of of arrival/departure.
'Premium Gatwick Passport Control' offers a dedicated lane for arriving passengers - available to all passengers.


The North Terminal of Gatwick Airport includes the following areas: Check-in, 'The Avenue', International Departure Lounge, and Arrivals.  The North Terminal recently completed its extension project and added a new A380 stand.  Currently, the North Terminal serves all airlines whose flights start with the number 8 (all other airlines serve at South Terminal.)  HOWEVER, it was announced to operate airlines 'out of single terminals' in the future.
    The check-in area of the North Terminal houses check-in counter blocks for Zone A to the left; Zones D & B and Zones E & D with adjacent self-service machines in the center, and Zone F to the right. The check-in area offers easyJet ticket desk, banking facilities, customer services, special assistance point, oversized baggage, baggage wrapping & shipping; ticket desk. Outside, to the right is access to the train station.
    'The Avenue' of the North Terminal 
offers food & drink, shops, excess baggage, 'e-mail poet' & Spectrum Internet, banking facilitiies & special assistance point. The Avenue has access to the hotel and carpark.
    The Departure lounge on the lower level can be reached via two security checkpoints and offers shops, duty-free, restaurants, currency exchange, ATM cash machines, a special assistance lounge, & phone charging point.  The central area has access to gates 57 & 58, to the right is access to gates 59 to 63 and near the London News at left access to gates 45-56, gates 101-113, and to lounges.  New shops & restaurants recently were added.
    Pier 5 was recently upgraded. Passengers can walk from the departure lounge along a new corridor and take directly the new escalator/ elevator to boarding gate.
    Pier 6 is used by British Airways, First Choice, Emirates, Etihad, GB Airways & Astraeus. Its air passenger bridge provides access to 11 aircraft stands.
    The Arrivals area of the North Terminal, divided between Domestic Arrivals (to the left) and International Arrivals (to the right) houses the baggage reclaim area, Information desk, meeting point, smoking area, wireless hotspot, Immigration, Immigraton information telephone, special assistance point, National Express waiting area, National Express tickets, easyBus desk, Emirates Limo Service, BA Solo Flyers meeting point, banking facilities, Hotel reservation, a duty-free shop, food & drink, WHSmith, Spectrum Internet and Gamegrid. The left-end exit leads to long-term carpark, taxis & rental cars.
 - Previously opened were (a) the 'Wagamama' flagship restaurant offering healthy breakfast menu, with payment app & USB charging;  and (b) the renovated Arrivals area with reconfigured Pier 5. 
  - T
he first phase of the new departures level is now open and includes a huge self-service baggage drop zone, and the first phase of the check-in hall  with a capacity of handling between 3,000 - increasing to 4,350 passenger per hour at its second & last phase opening in April 2016.  Passengers who checked in on-line may take their bags, loading them straight onto the new baggage sorting system.  Of the 60 check-in points, 48 are self-service bag drop units - 28 of which opened in October.
  - In total, the North Terminal
will have extended floor space, along with the following improvements: new check-in area, huge self-service baggage drop; new layout increasing check-in capacity; a security area able to process five thousand passengers/hr; new departure lounge with space for future growth, 30,000 sq.feet of new retail space; and a refurbished arrivals area with a more spacious concourse and increased retail options.

The South Terminal of Gatwick Airport is soon to complete its three-year transformation project; and by mid-2015 and a state-of-the-art 2-level Pier 1 with new aircraft stands, gate rooms, lounge facilities & innovative baggage system will have replaced the old one.  At the recently opened South Terminal Security area - passengers swipe their boarding cards where screens display queue times for color-coded lanes, speeding up the security check to under five minutes. Of the 15 standard lanes, two are for families with young children and for persons with disabilitites, while 2 other lanes are for premium passengers. The Terminal includes the following areas: check-in, 'The Village', International Departure Lounge, International Arrivals, & outside check-in:
    The check-in area on level 2 has six  check-in counter blocks for Zones A, C&D, E&G, F, H&J; & K.  For Zone B, take the stairs or elevator down (next to Security checkpoint). The check-in area offers banking services, self-service check-in machines, tickets, oversized baggage, special assistance, Customs, hotel reservation, baggage repack & weigh zone, as well as food & drink & a few shops.
    Outside of the check-in area
is access to the lift to platforms, to Gatwick Train station and North Terminal shuttle, and to the long- & short-term carparks, rental cars, bus station, taxi stands and the Hilton Hotel.
    'The Village'
offers shower facilities, banking, wireless hotspot, chapel, photo booth and food & drink establishments and shops. Nearly half of 'The Village' underwent construction and offers new facilities.
    The International Departure Lounge area offers
(a) on the lower level banking, wireless hotspot,  Information, seating, special asssistance desk, Customs VAT, security, food & drink establishments & shops/duty-free shops. This level has access to gates 1 - 9 and airline lounges, as well as access to gates 10-95 (near WHSmith).  
(b) on the upper level are banking facilities, wireless hotspot, seating, food & drink establishments & shops, and airline lounges. Next to the Departures Lounge is the new high-tech BLOC Gatwick Hotel.
(c) the upper mezzanine level 40 houses the No.1 Traveller Lounge and the Virgin Holidays V-room, as well as a restaurant/cafe & Frankie & Benny's.
    International Arrivals Facilities at South Terminal are to the right and house a UK Immigration Service phone, meeting point, wireless hotspot, Onward Travel Center (trains, easyBus, National Express), duty free, food & drink & left baggage.  British Airways passengers will benefit from an upgradedBA ccck-in zone & a new Premium lounge.  (The train station at the South Terminal will also be considerably upgraded.) 

After completion of South Terminal's transformation project, the South Terminal will have automated security gates & dedicated lanes for families & persons with special needs.;  the newest self-service immigration gates will shorten queues;  new 2-level Pier 1 will have new aircraft stands, gate rooms, lounges and baggage storage for 2,600 bags; and it will house Europe's biggest walk-through World Duty Free, as well as a newly upgraded departure lounge.         

Airport/ Airline Lounges
- No. 1 Lounge at North Terminal, ground level post-security, at departure lounge towards gates 101-113.
- No. 1 Lounge at South Terminal, mezzanine level post-security, near Frankie  Benny's.
- Servisair Lounges: The Aspire Lounge is in North Terminal, the Lingfield Lounge in South Terminal.
- Premium-class lounges: British Airways (international flights only) and Emirates offer them in their departure area.
- Airport Lounge at the North Terminal is a pay-in lounge.
- Regus Express business lounge is at South Terminals, Arrivals (Meeting rooms are available).

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