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Lost & Found at Abu Dhabi International AUH Airport

For items lost at the check-in counter, at the departure gate area or onboard the airplane, contact your airline.

Please contact Baggage Services at  (+971 (0)2 5052771 / +971 (0)2 5052769 / +971 (0)2 5757902) for lost and found service at any time.

Smoking at Abu Dhabi International AUH Airport

ADIA is a NO SMOKING AIRPORT. Designated smoking areas are located within the transit / satellite area. (Smoking Room, Piano Bar and selected sections of cafes)

Travelers Assistance at Abu Dhabi International AUH Airport

Golden Class Meet and Assist Services Golden Class is a personalised “Meet & Assist” service available to both arriving and departing passengers, regardless of their class of travel, which offers additional exclusivity for passengers travelling through Abu Dhabi International Airport. Contact: Direct number: +971 (0)2 575-7466 / 505-2710
Fax number: +971 (0)2 575-8070
Email: goldenclass@adhc.adac.ae Golden Class Bookings Bookings can be made through the Golden Class office, located at Abu Dhabi Airport’s Terminal 1, your preferred Travel Agency or Hotel in Abu Dhabi, or email. Cash or credit card payment accepted. Ticketing and Travel Insurance Located in the departure check-in hall of T1 and T2, the centralized ticketing counter offers tickets from more than 30 airlines operating from the ADIA There is an airport tax of AED30 which is included in the air fare Payment mode: Cash and all major credit cards Operating hours: 24-hours [Tel: +971 2 5757025 (4 lines)]




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