Albuquerque Sunport Airport (ABQ) Guest Services and Help

Other services offered at ABQ:

Airport and tourist information may be obtained from the Information Booth at the baggage claim level. The booth is staffed by Albuquerque Convention and Visitors’ Bureau volunteers.
Alternatively, contact these individual agencies:

Albuquerque Convention and Visitors Bureau Phone: (505) 842-9918 Toll Free: 1-800-284-2282 E-mail: info@itsatrip.org
Albuquerque Chamber of Commerce Phone: (505) 764-3700 Fax: (505) 764-3714 Email: GACC@abqchamber.com
Albuquerque Hispano Chamber of Commerce Phone: (505) 842-9003 FAX: (505) 764-8829 

All international arrivals - with the exception of those who went through U.S. Customs clearance at participating airports - need to go through passport control, pick up their bags and go with them through Customs clearance .  If they continue their journey  they need to re-check-in their bags where indicated, before proceeding to to their connecting flight's gate.  For Terminal and /or Concourse connections, please refer to 'Terminal Map' page.

NOTE: Prior to departure make sure that your original airline will transfer bags to your connecting flight - if not, you need, after customs clearance, take them to your connecting terminal and  check them in at your connecting airline counter before proceeding to your gate.

1. For items lost onboard your airplane, please contact your airline's lost & found department..
2. For items lost at security checkpoint call either (505) 246-4100 (24-hour line) or (866) 289-9673 (on business hours).
3. For items lost in the terminal, please call the Lost & Found Office at (505) 244-7706 (24-hour line)

US postal mail bos and FedEx envelope and package box are located at ABQ Airport outside of the ticketing level (level 2) of the passenge terminal.

Pets are not allowed inside the Terminal, unless in a kennel, with the exception of working dogs on a leash.

Smoking is prohibited at Sunport.