Emergency / Medical Services at Amsterdam Schiphol AMS Airport EMERGENCY SERVICES AT SCHIPHOL AIRPORT:
Airport Medical Services is a joint venture between KLM Arbo Services B.V. and Schiphol Nederland B.V., combining the services provided by Medische Dienst Schiphol and KLM Travel Clinic at Amsterdam Airport Schiphol.
Its core activities consist of emergency medical assistance, medical transportation, medical support offshore, advice for travelers, vaccinations and emergency transportation (ambulances) for passengers, crew, staff, visitors and many of the companies located at the airport. The company also performs a vital role in the airport's emergency procedure.
FIRST AID:
Airport Medical Services has two First Aid posts at Amsterdam Airport Schiphol. Airport visitors, employees and passengers in need of medical attention can report to these stations. Airport Medical Services works closely with other organizations, including Amsterdam's VU Medical Center.
1. Schiphol-Center, located at Departure Hall 2, above check-in counter 16. Tel.: +31 (0)20 64 92 566. Open 24/7. The First Aid post is behind Passport Control on the second floor of Holland Boulevard (between Gates E and F).
2. Schiphol-East, located in Building 133, open 7:30am-4:30pm, and in the OCC Building, open 4:30pm-7:30am. Tel: +31 (0)20 64 91 403
People With Special Needs / Persons With Disabilities at Amsterdam Schiphol AMS Airport PERSONS WITH DISABILITIES AT SCHIPHOL AIRPORT:
The staff of Axxicom Airport Caddy (AAC) are ready to assist you throughout the airport at Schiphol, from car parking to boarding your flight. They work in cooperation your airline.
If you need assistance, it is vital that you make this known ahead of time. When booking your flight, make your wishes known to the travel agent or the airline. In addition, you can also book the AAC’s services on-line. If you need assistance on your return to Schiphol, advise so when you are checking in for your return flight. This will ensure that Axxicom Airport Caddy at Schiphol receives the latest information about your arrival time and needs from the airline.
PARKING: P1, P2 and P3 car parks have special parking places for cars displaying disabled permits. The places are indicated by the international symbol for the disabled. There are lowered curbs at the car parks and in front of the Terminal.
On request, a bus adapted for wheelchair users operates between P3 and the airport. You will need to request it at least 24 hours in advance by calling Axxicom Airport Caddy (AAC) Schiphol Service: + 31 (0)20 - 405 79 00.
For the Deaf and Hearing-Impaired Person:
At the information desks, transfer desks and in the waiting areas in Lounge Central, a hearing loop is available. To use this facility you should set your hearing aid to the T position.