Medical services and first aid For urgent medical attention or to use a first aid room dial 98777 on any airport phone (not the Telecom telephones) in the terminals Full medical and healthcare services are available from The Airport Doctors at the Airport Shopping Centre, John Goulter Drive. Open 8am-6pm (Monday - Friday), 9am - 1pm (Saturday). Closed Sunday and public holidays. Phone +64 9 256-8655. Emergency services For all other emergencies at the airport dial 98777 on any airport phone (except the Telecom telephones) in the terminals.

Passengers in need of special assistance need to follow these steps:
1. we offer all levels of the international terminal for passengers using wheelchair.
2. Please contact your airline in advance for special assistance.
3. Vehicles displaying valid disability card can park in designated parking space for passengers with disabilities.