Austin Bergstrom AUS Airport Terminal Map Overview

Main Terminal / Concourses at Austin Bergstrom AUS Airport

The crescent-shaped Barbara Jordan passenger terminal at ABIA is an attractive, large and airy terminal with two levels separating arriving and departing passengers, and a Mezzanine level. While the upper level drop-off area gets travelers close to ticket concourses and gates, the lower level leads passengers quickly from baggage claim to outside transportation, and offers five regular baggage carousels and one for oversized luggage. New separate pre-check & premium lanes are now available.
The terminal has currently 25 airline gates (which will be extended by seven gates). At the center of the gateway is gate 10; to the left are gates 1-9; to the right gates 11-25.  Both the American Airlines Admirals Club & BusinessCenter, and the United Club are near gate 13.
    Airline Ticket counters at either West or East sides & available curbside check-in (marked by either yes or no):
    (a) Ticket Counter West:  Air Canada;   Alaska - no;  American - yes;  British -no;  Branson AirExxpresss on Buzz Airways - no;  JetBlue - no;  Texas Sky /Public Charters - no);  United -  yes;  US Airways -  no;
    (b) Ticket Counter East:   Allegiant - no;  Delta - yes); Frontier - no;  Southwest - yes;  Virgin America - no.
    International Arrivals at Austin Airport:  For British Airways' nonstop service to/from London, Gates 2 & 3 were walled off by a glass corridor so as to create an expanded & secure international arrivals leading to Customs. Gates 2, 3, 21 & 24 are now international gates.  NEW: All international arrivals now need to first pick up their bags and proceed with them to Customs & Immigration (CBP) clearance and (if continuing their journey) re-check-in their bags ).
    Between Jan.21 & Summer 2015 temporary security screening machines are now in the west ticket lobby (due to upcoming upgrades to checked baggage screening system).  Passengers need to check bags at ticket counter; after baggage tagging, they take them to the screening machine & hand bags to the TSA staff, thereafter they may proceed to passenger screening.

   NOTE:  The Terminal is in the midst of its expansion project, adding 70,000 sq.feet of space by 2017. Already the Project added a single-purpose baggage belt & carousel system at international arrivals (terminal's north side) and completed the new terrazzo flooring.  With the completion at mid-December 2014 of the new Customs facility able to process 200 passengers/hr, the lower level 's Terminal East Infill Project has now been completed.  The upper level's project  to be completed by summer 2015 is to get a connector between ticket lobby & east concourse around gate 5, will have more TSA screening lanes, & improve passenger flow.   Restroom upgrades will be done in two phases, phase one (near baggage belts) to be completed April 2015, phase two to follow thereafter.

   Current Terminal amenities & services inside the terminal include new shared-use kiosks to print out boarding passes at both east & west sides (5 each)  for American, Alaska, Frontier, Southwst, US Airways & Virgin America (others to follow soon).
Wi-Fi  access by Boingo (free for first 30 minutes).  The Market Place covers an area the length of a city block, with plenty of natural light coming from its windows - it houses concessions for restaurants & shops and a live music stage. Healthy option menus have now been introduced by a variety of restaurants. New food & drink & retail shops are currently being added.  Near the ticket counters & gate 14 is a Travelex currency exchange. 
For passenger paging call 512-530-7243.

Austin Bergstrom Bars, Cafes, Restaurants & Stores

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Before Security
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After Security | Gate/Area: 15
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Hours: 1:00pm-3:00pm
     
 
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Gate/Area: 13
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Restaurant
After Security | Gate/Area: 12
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Cafe
After Security | Gate/Area: 18
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Hours: Wed, Thurs & Fri 1:00p.m-3:00p.m
     
 
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After Security | Gate/Area: 13
After Security | Gate/Area: 7
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After Security | Gate/Area: 7
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After Security | Gate/Area: 5
After Security | Gate/Area: 8
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After Security | Gate/Area: 15
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After Security | Gate/Area: 10
After Security | Gate/Area: 15
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After Security | Gate/Area: 11
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After Security | Gate/Area: 18
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After Security | Gate/Area: 14
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After Security | Gate/Area: 14
After Security | Gate/Area: 6
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After Security | Gate/Area: 11
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Bar
After Security | Gate/Area: 15
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Hours: Wed, Thurs 3:30pm-5:30pm
     
 
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Cafe
Before Security | Gate/Area: Check Point 1
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Cafe
Before Security | Gate/Area: Upstairs
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After Security | Gate/Area: 11
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Cafe
After Security | Gate/Area: 7
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Restaurant
After Security | Gate/Area: 7
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Store
After Security | Gate/Area: 13
After Security | Gate/Area: 7
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Store
After Security | Gate/Area: 13
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Restaurant
After Security | Gate/Area: 12
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Restaurant
After Security | Gate/Area: 12
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Restaurant
After Security | Gate/Area: 7
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Restaurant
After Security | Gate/Area: 10
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Hours: Mon-Fri 3:30 pm-5:30 pm
     
 
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Restaurant
After Security | Gate/Area: 10
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Cafe
After Security | Gate/Area: 18
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Hours: Thurs., & Fri., 11:00-1:00 p.m.
     
 
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Cafe
After Security | Gate/Area: 7
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Restaurant
After Security | Gate/Area: 12
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Restaurant
After Security | Gate/Area: 5
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Hours: Mon-Fri 3:00pm - 5:00 pm
     
 
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After Security | Gate/Area: 12
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Before Security | Gate/Area: Checkpoint 2
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After Security | Gate/Area: 9
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After Security | Gate/Area: G6
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After Security | Gate/Area: 18
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After Security | Gate/Area: 10
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Restaurant
After Security | Gate/Area: 7
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Restaurant
After Security | Gate/Area: 13
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After Security | Gate/Area: 8
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