Austin Bergstrom AUS Airport Terminal Map Overview

Main Terminal / Concourses at Austin Bergstrom AUS Airport

The crescent-shaped Barbara Jordan passenger terminal at ABIA is an attractive, large and airy terminal with two levels separating arriving and departing passengers, and a Mezzanine level. While the upper level drop-off area gets travelers close to ticket concourses and gates, the lower level leads passengers quickly from baggage claim to outside transportation, and offers five regular baggage carousels and one for oversized luggage. New separate pre-check & premium lanes are now available.
The terminal has currently 25 airline gates (which will be extended by seven gates). At the center of the gateway is gate 10; to the left are gates 9-1; to the right gates 11-25.  Both the American Airlines Admirals Club & Business Center, and the United Club are near gate 13.
    Airline contact, ticket counter, curbside check-in and assigned gate information (gates 1,2,3, 23 & 25 are shared gates):
Air Canada - tel. 888-247-2262 - at Ticket Counter East (no curbside check-in),  using gates 1,2,3, 23 & 25
Alaska Airlines - tel. 800-ALASKAAIR - at Ticket Counter West  (no curbside check-in), using gates 1,2,3, 23 & 25
Allegiant Air - tel. 702-505-8888  - at Ticket Counters East  (no curbside check-in, using gates 1,2,3, 23 & 25
Frontier Airlines - tel. 800-432-1359  - at Ticket Counter East  (no curbside Check-in), using gates 1,2,3, 23 & 25
Texas Sky - tel. 877-359-7595 - at Ticket Counter West (no curbside check-in), using gates  1,2,3, 23 & 25
Texas Sky/Public Charters - tel. 877-359-7595 at Ticket Counter West (with curbside Check-in), using Gates 1,2,3, 23 & 25
Virgin America - tel. 877-359-8474 /U.S.&Canada 877-359-8474 / Maxico +1-650-762-7005) - at Ticket Counter West (no curbside Check-in), using Gates 1,2,3, 23 & 25.
Volaris - tel. USA/Puerto Rico  866-988-3527 /Mexico  800-122-8000 (no curbside Check-in) using gates 1,2,3, 23 & 25.
   - Airlines using assigned gates:
American Airlines - tel. 800-433-7300 - at Ticket Counter West (no curbside Check-in), using gates 13, 14, 15, 17 & 21
Branson AirExpress - tel. 888-FLY-BKG1 -(no curbside Check-in), using Atlantic Aviation
British Airways - tel. 800-247-9297 - at Ticket Counter West  (no curbside Check-in), using gate 2
Condor - tel. 866-960-7915  - at ticket Counter East (no curbside check-in, using Gate 2
Delta Air Lines - tel. 800-221-1212 - at Ticket Counter East  (with curbside Check-in), using Gates 4, 5, and 6
JetBlue Airways - tel. 800-538-2583 - at Ticket Counter West  (no curbside Check-in), using Gate 19
Southwest Airlines - tel. 800-435-9792 - at Ticket Counter East (with curbside Check-in), using Gates 7, 8, 9, 10, 11, and 12
United Airlines - tel. 800-241-6522 at Ticket Counter West  (with curbside Check-in), using Gates 16, 18, 20, 22, 23, and 24.
    International Arrivals at Austin Airport:  For British Airways' nonstop service to/from London, Gates 2 & 3 were walled off by a glass corridor so as to create an expanded & secure international arrivals leading to Customs. Gates 2, 3, 21 & 24 are now international gates.  NEW: All international arrivals now need to first pick up their bags and proceed with them to Customs & Immigration (CBP) clearance and (if continuing their journey) re-check-in their bags ).
  Temporary security screening machines are now in the west ticket lobby (due to upcoming upgrades to checked baggage screening system).  Passengers need to check bags at ticket counter; after baggage tagging, they take them to the screening machine & hand bags to the TSA staff, thereafter they may proceed to passenger screening.
The new checkpoint contains six security lanes and creates a new terminal connection from the east ticket lobby to the concourse near Gate 5.
Current Terminal amenities & services inside the terminal include new shared-use kiosks to print out boarding passes at both east & west sides (5 each)  for American, Alaska, Frontier, Southwest, US Airways & Virgin America (others to follow soon).
Wi-Fi  access by Boingo (free for first 30 minutes).  The Market Place covers an area the length of a city block, with plenty of natural light coming from its windows - it houses concessions for restaurants & shops and a live music stage. Healthy option menus have now been introduced by a variety of restaurants. New food & drink & retail shops are currently being added.  Near the ticket counters & gate 14 is a Travelex currency exchange. For passenger paging call 512-530-7243.

The recent East Infill Project
added a single-purpose baggage belt & carousel system at international arrivals (terminal's north side) and completed the new terrazzo flooring. The new Customs facility is now able to process 200 passengers/hr.  The new checkpoint contains six security lanes and creates a new terminal connection from the east ticket lobby to the east concourse near Gate 5.  It added administrative offices and 56,700 sq.ft to the terminal and renovated another 17,000 sq.ft.

The new South Terminal Transformation: In July 2016 designs were unveiled for the South Terminal transformation - involving its complete renovation of the departure area, including 3 parking gates; 8 check-in counters; TSA checkpoints; checked-baggage screening capabilities; a baggage claim area; and passenger hold room. There will also be a separate entrance to the  of the airport, which will be surrounded by a series of white canopies protecting travelers from the elements.
The project is being developed as a public-private initiative between Austin’s Department of Aviation and LoneStar Airport Holdings. The new terminal is scheduled for completion by 2017


Austin Bergstrom Bars, Cafes, Restaurants & Stores

Surprise someone with fresh flowers.
Before Security | Gate/Area: Baggage Claim
Before Security | Gate/Area: Check Point 1
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After Security | Gate/Area: 13
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An Austin theatre experience. Homemade ice cream flipped, mixed, chopped, and tossed for that perfect cup or cone.
After Security | Gate/Area: 12
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Hours: Sun-Fri 9 a.m. to 8 p.m. Sat 9 a.m. to 6 p.m
     
 
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Enjoy healthy salads, sandwiches and pastries while listening to live music. Plenty of seating at the bar or in the dining area.
After Security | Gate/Area: 18
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Hours: Sun-Fri 6 a.m. to 7 p.m. Sat 6 a.m. to 6:30 p.m.
     
 
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After Security | Gate/Area: 13
After Security | Gate/Area: 7
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Enjoy a variety of freshly made, hand-rolled, soft pretzels.
After Security | Gate/Area: 7
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Hours: Mon-Fri 5 a.m. to 8 p.m. Sat/Sun 5 a.m. to 7 p.m.
     
 
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For the on the go frequent flyer or for the family vacationer. We have what you need offering a vast assortment of snacks, treats, electronics, beverages, books or grab a gift to take home.
After Security | Gate/Area: 6
After Security | Gate/Area: 8
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Hours: Sun-Fri 5 a.m. to 8:30 p.m. Sat 5 a.m. to 7:30 p.m
     
 
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Sip coffee while browsing through a vast selection of titles and Austin style gifts.
After Security | Gate/Area: 15
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Hours: Sun-Fri 5 a.m. to 7:30 p.m. Sat 5 a.m. to 6 p.m.
     
 
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Thousands of CDs and DVDs from both Austin City Limits (ACL) and Waterloo Record’s collection are available. Waterloo gear and clothing are also sold.
After Security | Gate/Area: 15
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Hours: Sun-Fri 6 a.m. to 7 p.m. Sat 6 a.m. to 6 p.m.
     
 
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Fresh roasted coffee and pastries.
After Security | Gate/Area: 10
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Hours: Sun-Fri 4:30 a.m. to 8:15p.m. Sat 4:30 a.m. to 6 p
     
 
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Fresh roasted coffee, creative sandwiches and salads are an epicurean delight.
After Security | Gate/Area: 15
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Hours: Sun-Fri 4:30 a.m. to 7 p.m. Sat 4:30 a.m. to 5 p.m
     
 
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Named after an Austin hot-spot, Austin Warehouse District features eclectic t-shirts and other souvenirs from downtown entertainment, University of Texas, and a variety of local food and music.
After Security | Gate/Area: 9
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Hours: Sun-Fri 5 a.m. to 8 p.m.
     
 
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accessories, salsas, barbeque sauces, jewelry, books, magazines, and newspapers.
After Security | Gate/Area: 18
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Hours: Sun-Sat 5 a.m. to 9 p.m.
     
 
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Glam Up & Away with cosmetics.
After Security | Gate/Area: 14
After Security | Gate/Area: 5
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Select premium electronics for travelers on the go.
After Security | Gate/Area: 14
After Security | Gate/Area: 5
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Offers travelers the largest selection of books - from travel, self-help, mystery, motivational and romance; just the right book to read on the plane.
After Security | Gate/Area: 11
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Hours: Sun-Fri 5 a.m. to 8:30 p.m. Sat 5 a.m. to 6:30 p.m
     
 
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Before Security | Gate/Area: Check Point 2
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Enjoy sports Earl Campbell style. Six high definition TVs, gridiron cuisine, and authentic Football Hall of Fame gear of running back Earl Campbell. Watch the game with a chili and cheese smothered To
After Security | Gate/Area: 15
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Hours: Sun-Fri 4:30 a.m. to 7 p.m. Sat 4:30 a.m. to 7:15
     
 
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Pastries, salads, gourmet sandwiches, and Fara Cafe's coffee. The bar is located directly above the Café.
Before Security | Gate/Area: Check Point 1
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Hours: Cafe: 5:00 a.m. to 8:00 p.m. Bar: Sun noon to 8:0
     
 
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Before Security | Gate/Area: Upstairs
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Legendary Austin restaurant offering chicken fried steak, sandwiches, burgers, snacks, and breakfast.
After Security | Gate/Area: 7
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Hours: Sun-Fri 4:45 a.m. to 8:15 p.m. Sat 4:45 a.m. to 7
     
 
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Southern soul food. Signature Southern Fried Chicken, fresh rotisserie chicken cooked onsite and served with the best country sides. For breakfast there is Chicken and Waffles, Sausage and Chicken Bi
After Security | Gate/Area: 7
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Hours: Tues-Sun 6 a.m. to 7 p.m. Mon 7 a.m. to 7 p.m.
     
 
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Official UT store offering burnt orange t-shirts, jerseys, sweat shirts, caps, pictures frames, mugs, shot glasses, and much more.
After Security | Gate/Area: 18
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Hours: Sun-Fri 6 a.m. to 6:30 p.m. Sat 6 a.m. to 6 p.m.
     
 
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Classic delicious, and hearty pizza with a crisp thin crust. For carnivores a Chicago-style pie stuffed with sausage, bell peppers, and mushrooms. Award winning pizza is available to go on the plane,
After Security | Gate/Area: 12
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Hours: Sun-Fri 5 a.m. to 8:15 p.m. Sat 6 a.m. to 7 p.m.
     
 
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Tex-Mex Heaven. Quality, fresh Austin Tex-Mex including chili con queso; beef, chicken, and fajita tacos; quesadillas; and enchiladas. Breakfast migas, and Pete’s Tantalizing Tacos.
After Security | Gate/Area: 12
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Hours: Sun-Fri 5 a.m. to 7 p.m. Sat 5 a.m. to 6 p.m.
     
 
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Family recipes make this Tex-Mex a favorite any time of day. Breakfast tacos, dinner plates, and salsa.
After Security | Gate/Area: 7
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Hours: Sun-Fri 4:45 a.m. to 8:15 p.m. Sat 4:45 a.m. to 7
     
 
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A relaxed atmosphere for drinks, dining, with a stage for live music.
After Security | Gate/Area: 10
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Hours: Bar: Sun noon to 8:30 p.m. Mon-Fri 9:30 a.m. to 8:
     
 
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Paninis and more!
After Security | Gate/Area: 10
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Hours: Sun-Fri 7 a.m. to 6:30 p.m. Sat noon to 6 p.m
     
 
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After Security | Gate/Area: 17
After Security | Gate/Area: 4
After Security | Gate/Area: 9
Before Security | Gate/Area: Baggage Claim
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Organic coffee, tasty pastries and live music.
After Security | Gate/Area: 18
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Hours: Sun-Sat 5 a.m. to 9 p.m. Coffee closes at 7 p.m.
     
 
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Rich, organic coffee grown by Mayan farmers and roasted in Austin. Tasty pastries round out a delicious experience.
After Security | Gate/Area: 7
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Hours: Sun-Fri 5 a.m. to 7 p.m. Sat 5 a.m. to 5 p.m.
     
 
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This South Austin icon brings its atmosphere and music to the airport. Enjoy a drink and a bite to eat.
After Security | Gate/Area: 5
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Hours: Sun Noon to 6:15 p.m. Mon-Fri 10:30 a.m. to 6:15 p
     
 
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An Austin original - sandwiches on baked breads and salads at their finest. Now serving Cinnabon, nothing compares to the world-famous, ooey, gooey, melt-in-your-mouth cinnamon rolls.
After Security | Gate/Area: 12
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Hours: Sun-Fri 5 a.m. to 7 p.m. Sat 5 a.m. to 6 p.m.
     
 
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Baked goods, sandwiches, salads, coffee, smoothies, drinks, and sundries.
Before Security | Gate/Area: Checkpoint 2
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Hours: Sun-Fri 4:30 a.m. to 8 p.m. Sat 4:30 a.m. to 7 p.m
     
 
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Come on in and enjoy a taste of Texas with many Austin owned brands.
After Security | Gate/Area: 9
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Hours: Sun-Fri 5 a.m. to 8 p.m. Sat 5 a.m. to 7 p.m
     
 
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Before Security | Gate/Area: Check Point 1
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Hours: Mon-Sun 6:00 a.m. to 6:00 p.m.
Phone: 214-368-9067
     
 
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Family-owned Hill Country favorite with great Central Texas barbecue!
After Security | Gate/Area: 12
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Hours: Sun-Fri 5 a.m. to 8:15 p.m. Sat 5 a.m. to 8 p.m
     
 
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Family-owned, Hill Country favorite with some great tacos.
After Security | Gate/Area: 10
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Hours: Gate 10 Sun-Fri 6 a.m. to 7 p.m. Sat 6 a.m. to noo
     
 
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After Security | Gate/Area: 7
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Hours: Sun-Fri 10:30 a.m. to 7 p.m. Sat 10:30 a.m. to 5 p
     
 
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Foreign currency exchange, for further
After Security | Gate/Area: 14
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Hours: Monday-Sunday 6:00 a.m. - 8:00 p.m
Phone: 512-201-5964
     
 
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Innovative wine lounge, restaurant and boutique wine shop offering hand-selected wines from around the world by the glass, in tasting flights and by the bottle to take home or have shipped.
After Security | Gate/Area: 13
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Hours: Mon-Sat 9 a.m. to 9 p.m. Sun noon to 9 p.m.
     
 
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Family-owned, serving Asian favorites by a menu or by the pound. Offering breakfast for morning travelers. Now offering sushi.
After Security | Gate/Area: 8
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Hours: Sun-Sat 5 a.m. to 7 p.m.
     
 
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