Terminal Gate Connection
Connecting flight? Use this tool to help you get between terminals.
Walk Time: min
Shuttle Route min
Shuttle Time: min
The terminal has currently 25 airline gates (which will be extended by seven gates). At the center of the gateway is gate 10; to the left are gates 9-1; to the right gates 11-25. Both the American Airlines Admirals Club & Business Center, and the United Club are near gate 13.
Airline contact, ticket counter, curbside check-in and assigned gate information (gates 1,2,3, 23 & 25 are shared gates):
Air Canada - tel. 888-247-2262 - at Ticket Counter East (no curbside check-in), using gates 1,2,3, 23 & 25
Alaska Airlines - tel. 800-ALASKAAIR - at Ticket Counter West (no curbside check-in), using gates 1,2,3, 23 & 25
Allegiant Air - tel. 702-505-8888 - at Ticket Counters East (no curbside check-in, using gates 1,2,3, 23 & 25
Frontier Airlines - tel. 800-432-1359 - at Ticket Counter East (no curbside Check-in), using gates 1,2,3, 23 & 25
Texas Sky - tel. 877-359-7595 - at Ticket Counter West (no curbside check-in), using gates 1,2,3, 23 & 25
Texas Sky/Public Charters - tel. 877-359-7595 at Ticket Counter West (with curbside Check-in), using Gates 1,2,3, 23 & 25
Virgin America - tel. 877-359-8474 /U.S.&Canada 877-359-8474 / Maxico +1-650-762-7005) - at Ticket Counter West (no curbside Check-in), using Gates 1,2,3, 23 & 25.
Volaris - tel. USA/Puerto Rico 866-988-3527 /Mexico 800-122-8000 (no curbside Check-in) using gates 1,2,3, 23 & 25.
- Airlines using assigned gates:
American Airlines - tel. 800-433-7300 - at Ticket Counter West (no curbside Check-in), using gates 13, 14, 15, 17 & 21
Branson AirExpress - tel. 888-FLY-BKG1 -(no curbside Check-in), using Atlantic Aviation
British Airways - tel. 800-247-9297 - at Ticket Counter West (no curbside Check-in), using gate 2
Condor - tel. 866-960-7915 - at ticket Counter East (no curbside check-in, using Gate 2
Delta Air Lines - tel. 800-221-1212 - at Ticket Counter East (with curbside Check-in), using Gates 4, 5, and 6
JetBlue Airways - tel. 800-538-2583 - at Ticket Counter West (no curbside Check-in), using Gate 19
Southwest Airlines - tel. 800-435-9792 - at Ticket Counter East (with curbside Check-in), using Gates 7, 8, 9, 10, 11, and 12
United Airlines - tel. 800-241-6522 at Ticket Counter West (with curbside Check-in), using Gates 16, 18, 20, 22, 23, and 24.
International Arrivals at Austin Airport: For British Airways' nonstop service to/from London, Gates 2 & 3 were walled off by a glass corridor so as to create an expanded & secure international arrivals leading to Customs. Gates 2, 3, 21 & 24 are now international gates. NEW: All international arrivals now need to first pick up their bags and proceed with them to Customs & Immigration (CBP) clearance and (if continuing their journey) re-check-in their bags ).
Temporary security screening machines are now in the west ticket lobby (due to upcoming upgrades to checked baggage screening system). Passengers need to check bags at ticket counter; after baggage tagging, they take them to the screening machine & hand bags to the TSA staff, thereafter they may proceed to passenger screening.
The new checkpoint contains six security lanes and creates a new terminal connection from the east ticket lobby to the concourse near Gate 5.
Current Terminal amenities & services inside the terminal include new shared-use kiosks to print out boarding passes at both east & west sides (5 each) for American, Alaska, Frontier, Southwest, US Airways & Virgin America (others to follow soon).
Wi-Fi access by Boingo (free for first 30 minutes). The Market Place covers an area the length of a city block, with plenty of natural light coming from its windows - it houses concessions for restaurants & shops and a live music stage. Healthy option menus have now been introduced by a variety of restaurants. New food & drink & retail shops are currently being added. Near the ticket counters & gate 14 is a Travelex currency exchange. For passenger paging call 512-530-7243.
The recent East Infill Project added a single-purpose baggage belt & carousel system at international arrivals (terminal's north side) and completed the new terrazzo flooring. The new Customs facility is now able to process 200 passengers/hr. The new checkpoint contains six security lanes and creates a new terminal connection from the east ticket lobby to the east concourse near Gate 5. It added administrative offices and 56,700 sq.ft to the terminal and renovated another 17,000 sq.ft.
The new South Terminal Transformation: In July 2016 designs were unveiled for the South Terminal transformation - involving its complete renovation of the departure area, including 3 parking gates; 8 check-in counters; TSA checkpoints; checked-baggage screening capabilities; a baggage claim area; and passenger hold room. There will also be a separate entrance to the of the airport, which will be surrounded by a series of white canopies protecting travelers from the elements.
The project is being developed as a public-private initiative between Austin’s Department of Aviation and LoneStar Airport Holdings. The new terminal is scheduled for completion by 2017