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Type Name Terminal Location
Restaurant The Salt Lick Bar-B-Que Overview Map 12
Store Austin Article Overview Map 6
RestRooms Restrooms Overview Map 18
RestRooms Restrooms Overview Map Check Point 1
Cafe Ruta Maya Cafe & Books Overview Map 18
ATM ATM Overview Map 13
Store Barton Springs Dry Goods Overview Map 18
Store 24-Hour Flowers Overview Map Baggage Claim
Restaurant Ray Benson's Roadhouse Overview Map 10
Restaurant Wok & Roll Overview Map 8
RestRooms Restrooms Overview Map Check Point 2
Store G2G Travel Express Overview Map 11
Store Travelex Currency Exchange Overview Map 14
Store Tax Free Shopping Overview Map Check Point 1
Store Bookpeople Overview Map 11
Cafe Austin Java Overview Map 10
Store Clear Kios Overview Map Check Point 1
Airline Lounge Admirals Club Overview Map 13
Bar The Salt Lick's Taco Bar Overview Map 10
RestRooms Restrooms Overview Map 16
Restaurant Nuevo Leon Mexican Overview Map 7
Store Benefit Cosmetics Kiosk Overview Map 5
Store Best Buy Express Overview Map 5
Restaurant Amy's Ice Creams Overview Map 12
Bar Fara Sky Bar Overview Map Upstairs
Cafe Austin Java Coffee Overview Map 15
Store Benefit Cosmetics Kiosk Overview Map 14
Store Best Buy Express Overview Map 14
Restaurant Ray's Chuck Wagon Overview Map 10
Restaurant Maudie's Tex-Mex Overview Map 12
Bar Saxon Pub Overview Map 5
Cafe Fara Cafe Overview Map Check Point 1
Restaurant Hoover's Cooking Overview Map 7
Store ACL/ Waterloo Records and Video Overview Map 15
Store Austin Article Overview Map 8
ATM ATM Overview Map 7
ATM ATM Overview Map Check Point 1
Restaurant Schlotzsky's Deli and Cinnabon Overview Map 12
Restaurant Vino Volo Overview Map 13
Store Austin Warehouse District Overview Map 9
Store 5th & Congress Overview Map 18
Cafe Hill's Cafe Overview Map 7
Restaurant Mangia Chicago Stuffed Pizza Overview Map 12
Store 24-Hour Flowers Overview Map Check Point 1
Cafe Ruta Maya Coffee Overview Map 7
Cafe Annie's Cafe & Bar Overview Map 18
Store Travelex Currency Exchange Overview Map 6
Store Austin Warehouse District & Cuvee Coffee Overview Map 6
Store SoCo Market Overview Map Checkpoint 2
RestRooms Restrooms Overview Map 17
RestRooms Restrooms Overview Map 4
Bar Earl Campbell's Sports Bar Overview Map 15
Restaurant Auntie Anne's Overview Map 7
Store Austin Chronicle News Overview Map 15
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Austin Bergstrom AUS Terminal Map

MAIN TERMINAL / CONCOURSES AT Austin Bergstrom AUS

The crescent-shaped Barbara Jordan passenger terminal at ABIA is an attractive, large and airy terminal with two levels separating arriving and departing passengers, and a Mezzanine level. While the upper level drop-off area gets travelers close to ticket concourses and gates, the lower level leads passengers quickly from baggage claim to outside transportation, and offers five regular baggage carousels and one for oversized luggage. New separate pre-check & premium lanes are now available.
The terminal has currently 25 airline gates (which will be extended by seven gates). At the center of the gateway is gate 10; to the left are gates 9-1; to the right gates 11-25.  Both the American Airlines Admirals Club & Business Center, and the United Club are near gate 13.
    Airline contact, ticket counter, curbside check-in and assigned gate information (gates 1,2,3, 23 & 25 are shared gates):
Air Canada - tel. 888-247-2262 - at Ticket Counter East (no curbside check-in),  using gates 1,2,3, 23 & 25
Alaska Airlines - tel. 800-ALASKAAIR - at Ticket Counter West  (no curbside check-in), using gates 1,2,3, 23 & 25
Allegiant Air - tel. 702-505-8888  - at Ticket Counters East  (no curbside check-in, using gates 1,2,3, 23 & 25
Frontier Airlines - tel. 800-432-1359  - at Ticket Counter East  (no curbside Check-in), using gates 1,2,3, 23 & 25
Texas Sky - tel. 877-359-7595 - at Ticket Counter West (no curbside check-in), using gates  1,2,3, 23 & 25
Texas Sky/Public Charters - tel. 877-359-7595 at Ticket Counter West (with curbside Check-in), using Gates 1,2,3, 23 & 25
Virgin America - tel. 877-359-8474 /U.S.&Canada 877-359-8474 / Maxico +1-650-762-7005) - at Ticket Counter West (no curbside Check-in), using Gates 1,2,3, 23 & 25.
Volaris - tel. USA/Puerto Rico  866-988-3527 /Mexico  800-122-8000 (no curbside Check-in) using gates 1,2,3, 23 & 25.
   - Airlines using assigned gates:
American Airlines - tel. 800-433-7300 - at Ticket Counter West (no curbside Check-in), using gates 13, 14, 15, 17 & 21
Branson AirExpress - tel. 888-FLY-BKG1 -(no curbside Check-in), using Atlantic Aviation
British Airways - tel. 800-247-9297 - at Ticket Counter West  (no curbside Check-in), using gate 2
Condor - tel. 866-960-7915  - at ticket Counter East (no curbside check-in, using Gate 2
Delta Air Lines - tel. 800-221-1212 - at Ticket Counter East  (with curbside Check-in), using Gates 4, 5, and 6
JetBlue Airways - tel. 800-538-2583 - at Ticket Counter West  (no curbside Check-in), using Gate 19
Southwest Airlines - tel. 800-435-9792 - at Ticket Counter East (with curbside Check-in), using Gates 7, 8, 9, 10, 11, and 12
United Airlines - tel. 800-241-6522 at Ticket Counter West  (with curbside Check-in), using Gates 16, 18, 20, 22, 23, and 24.
    International Arrivals at Austin Airport:  For British Airways' nonstop service to/from London, Gates 2 & 3 were walled off by a glass corridor so as to create an expanded & secure international arrivals leading to Customs. Gates 2, 3, 21 & 24 are now international gates.  NEW: All international arrivals now need to first pick up their bags and proceed with them to Customs & Immigration (CBP) clearance and (if continuing their journey) re-check-in their bags ).
  Temporary security screening machines are now in the west ticket lobby (due to upcoming upgrades to checked baggage screening system).  Passengers need to check bags at ticket counter; after baggage tagging, they take them to the screening machine & hand bags to the TSA staff, thereafter they may proceed to passenger screening.
The new checkpoint contains six security lanes and creates a new terminal connection from the east ticket lobby to the concourse near Gate 5.
Current Terminal amenities & services inside the terminal include new shared-use kiosks to print out boarding passes at both east & west sides (5 each)  for American, Alaska, Frontier, Southwest, US Airways & Virgin America (others to follow soon).
Wi-Fi  access by Boingo (free for first 30 minutes).  The Market Place covers an area the length of a city block, with plenty of natural light coming from its windows - it houses concessions for restaurants & shops and a live music stage. Healthy option menus have now been introduced by a variety of restaurants. New food & drink & retail shops are currently being added.  Near the ticket counters & gate 14 is a Travelex currency exchange. For passenger paging call 512-530-7243.

The recent East Infill Project
added a single-purpose baggage belt & carousel system at international arrivals (terminal's north side) and completed the new terrazzo flooring. The new Customs facility is now able to process 200 passengers/hr.  The new checkpoint contains six security lanes and creates a new terminal connection from the east ticket lobby to the east concourse near Gate 5.  It added administrative offices and 56,700 sq.ft to the terminal and renovated another 17,000 sq.ft.

The new South Terminal Transformation: In July 2016 designs were unveiled for the South Terminal transformation - involving its complete renovation of the departure area, including 3 parking gates; 8 check-in counters; TSA checkpoints; checked-baggage screening capabilities; a baggage claim area; and passenger hold room. There will also be a separate entrance to the  of the airport, which will be surrounded by a series of white canopies protecting travelers from the elements.
The project is being developed as a public-private initiative between Austin’s Department of Aviation and LoneStar Airport Holdings. The new terminal is scheduled for completion by 2017