Lost & Found at AUS Airport
Traveling can be a hectic experience, and amidst the rush and excitement, it's all too easy to misplace personal items. If you've lost an item at the Austin Bergstrom Airport, don't panic. Procedures may vary depending on where the item was lost, but this article will guide you through the process to help you retrieve your belongings.
Items Lost at Security Checkpoint
If you suspect that you've lost an item at a security checkpoint, you should contact the TSA Lost & Found directly. You can reach them at the following number: +1-512-386-2015. They'll be able to assist you in locating your lost item.
Items Lost on Aircraft/Lost Luggage
For items lost on the aircraft, including missing luggage at baggage claim (lost luggage), you must contact the airline you are traveling on. For contact information, please visit the Airlines Served page. Here are some of the most popular airlines used at Austin Bergstrom Airport:
Items Lost in Other Areas
If you've lost an item in other areas of the Austin Bergstrom Airport, such as the Barbara Jordan terminal, you can report the lost item using the Lost Item Report Form.
The AUS lost and found department is located behind Carousel 1 (look for the guitars) on the right wall. They are open 7 days a week from 8:00 a.m. to 4:00 p.m. You can reach them by phone at 512-530-LOST (5678) or 512-530-2242.
Austin Bergstrom Airport utilizes a third-party service called Chargerback to report and track lost items. When filling out the Chargerback lost item form, you'll need to provide detailed information about the item, where and when it was lost, your contact information, and the address where the item should be shipped if recovered. Make sure to read and agree to the Terms of Service and Privacy Policy before submitting the form.