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  • BWI wifi never works
    Oct 7, 2016
    0
    Every time I fly into BEI the wifi doesn't work, ever. My Mac finds BWI Free wifi or Boingo hotspot and does connect to a access point, but there's no internet. What gives? I look around and everyone is on their mobile phones using their phone data because even if they fire up their laptop they still can't connect. Sad.

     

  • Missed Flight
    Jul 19, 2016
    0
    My first international flight out of the country and my experience was horrible. Upon my 2 1/2 early arrival to the airport, I needed help in getting to where I needed to be, I had to different employees take me to Delta Airlines and Southwest to stand in the line's and find out that is where I was not to be and they could not help me find Swift Airlines. By the time I arrived at the correct dept to check in, no one was there to check me in, the employee told me someone would be back, 20 minutes later no one came, so I began asking everyone for help, I was finally taken up to the point of being taken on the plane when I told them no one checked me in and I don't have my ticket's. I was then told to come back next Friday when the next international flight was to leave, the joke's were rude and they could cleary see I was upset over this mess up. So I missed the flight had to purchase new ticket's for a vacation that was paid for already. Not sure I would ever again rely on help from their employee's to het me to where I needed to be. Thank for ruining my first out of the country vacation BWI!!!!!!

     

  • Southwest incredibly slow
    Jul 2, 2016
    0
    Been in line since 3:30am just to check our newborn. 4.25 the 2 southwest ticket people finally came out from their coffee time and are slowly about to begin. Getting here any earlier would not have helped as there has not been anyone here working until this point l.(and I wouldn't really call it working)

     

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