Bangor (BGR) Airport

Guest Services and Help

 Closest Airports to BGR
Change Airport

Arriving Troops at Bangor Airport - contact the Bangor Region Chamber of Commerce at (207) 947-0307 or call BGR at (207) 992-4600 who will put you in touch with the Troop Greeters directly.

Paging - Staff is available to page someone for you, whether you are in the terminal or calling from another location. In the terminal: pick up a Courtesy Phone and dial “0”. Courtesy Phones are located through the BGR Terminal. From another Location: call 207-992-4600 and speak with the receptionist, or call 1-866-359-2264 and follow the automated instructions to speak with an airport representative.

VIP Services - Privacy and discretion is a priority at Bangor Airport, who understands the needs of V.I.P clients. Bangor facilitates V.I.P. departures from or arrival into North America, efficiently and discreetly. Experience with high-security flights, commitment to passenger privacy, knowledge of cultural differences - these are some of the reasons why prominent people insist on Bangor as their North American gateway. Experienced Passenger Services professionals stand ready to assist. Security services (armed and unarmed) are also available should enhanced security be required.
Government Clearance
Bangor's International Arrivals Terminal is the most convenient and time-efficient government and international travel services facility available in the United States. It offers 24-hour access to U.S. Customs, Immigration, Agriculture, Public Health and Animal/Plant quarantine services. The International Arrival terminal is designed to handle clearing flights with capability of 1000 persons per hour.

Transit Lounge - for the travelers with destinations outside USA.
For passengers who will not be clearing customs at Bangor, a spacious and secure International Transit Lounge is available. Bangor's Transit Lounge accommodates up to 450 non-clearing passengers. The secure facility is located inside the International Arrivals Terminal. Amenities, including duty free, are open for all flights at all times. The Transit Lounge features a glass smoking lounge, a child play center and diaper changing stations.
For any items which are lost in the airport, contact (207) 992-4600.
For any items which are lost on a flight, contact the airline representatives in the domestic terminal on the first floor.
For any items which are lost or taken at the security screening checkpoint, contact TSA 1-866-289-9673 or go to the TSA website www.TSATravelTips.us .
Airline policies regarding pets vary widely and it is highly recommended that you contact the airline prior to making a reservation. Here are some helpful tips for traveling with pets:

Tips for Traveling with Pets:

· First, contact your airline to find out the rules and regulations they have on pet travel.
· Do not tranquilize your pet, as the effects of tranquilizers on animals at higher altitudes can be unpredictable.
· The Animal and Plant Health Inspection Service (APHIS) of the U.S. Department of Agriculture (USDA) has set up rules and regulations for the transportation of live animals, and your pet is required to be at least eight weeks old and fully weaned before traveling by air.
· Whenever possible, book a direct, nonstop flight and avoid holiday or weekend travel. Try to plan schedules that minimize temperature extremes.
· The kennel that you use must be sturdy, properly ventilated, and large enough for your pet to freely be able to stand, turn around and lie down.
· Get your pet comfortable with the kennel prior to flying; this reduces stress on your pet.
· Give your pet food and water within four hours before your flight. You will have to sign a certification of the time when you last offered food and water to your pet.
· Give yourself plenty of time for check-in so there is no rushing and everything is done properly
There is no smoking allowed in the airport terminals. However, there is a designated enclosed smoking section available for non-clearing international passengers only in our Secure International Passenger Transit Lounge.
Travelers Assistance

For travelers requiring assistance, page phones are available on the first and second floor in domestic terminal. Dial “0” for assistant.