Beijing Capital Airport (PEK) Guest Services and Help
Guest Services at Beijing Capital PEK Airport
Left-Luggage Counters
T1 - at east of Corridor between T1 to T2
T2 - near gate 9 in the arrival hall on the first floor, and gates 8 & 10 in the departure hall on the second floor. Luggage can be left there for hours or days. Electric ciphony cases are provided for baggage left for hours, facilitating deposit of small-size articles. Cargo shelves are also provided for big-size luggage left for days. Tel: 010-64598151 or 010-64598152. Standard Fees are:
20 Yuan/day for the luggage measuring less than 65 cm in circumference.
30 Yuan/day for luggage measuring between 65 and 200 cm in circumference.
50 Yuan/day for luggage measuring no more than 200 cm in circumference.
Luggage Packing
are located at the head of the checking island with counters C, F, and in the departure hall on the second floor. Standard fees are: 10 Yuan for each package. Free paper boxes are provided for packing liquid.
T1 - at east of Corridor between T1 to T2
T2 - near gate 9 in the arrival hall on the first floor, and gates 8 & 10 in the departure hall on the second floor. Luggage can be left there for hours or days. Electric ciphony cases are provided for baggage left for hours, facilitating deposit of small-size articles. Cargo shelves are also provided for big-size luggage left for days. Tel: 010-64598151 or 010-64598152. Standard Fees are:
20 Yuan/day for the luggage measuring less than 65 cm in circumference.
30 Yuan/day for luggage measuring between 65 and 200 cm in circumference.
50 Yuan/day for luggage measuring no more than 200 cm in circumference.
Luggage Packing
are located at the head of the checking island with counters C, F, and in the departure hall on the second floor. Standard fees are: 10 Yuan for each package. Free paper boxes are provided for packing liquid.
International Travelers at Beijing Capital PEK Airport
Inspection and Quarantine
According to the requirement of inspection and quarantine authorities, passengers need to complete an Entry Health Quarantine Declaration Card. Passengers coming from a yellow-fever stricken area should present a valid vaccination certificate for yellow fever.
Immigration
Overseas passengers must have a valid passport and entry visa; Chinese passengers should have a valid passport. On arrival of a Chinese port, passengers must present a completed Entry Registration Card, together with passport and visa, to the immigration check post for inspection.
Luggage Claim
Luggage Claim Hall is located on the 1st floor, at the entrance of which is a Luggage Claim carousel screen indicating on which carousel your baggage is arriving. If you have a lot of luggage, use one of the free luggage trolleys available. To prevent taking off the wrong luggage, check your luggage tag/number. For more information, go to the Luggage Inquiry Counter, or call 010-64599523, or 010-64599524, or 10-64599529,
Customs
All arriving/departing passengers, except those exempted from Customs inspection and control (according to regulations), or children under 16 traveling with adults, must complete a Declaration Form. Passengers who have nothing to declare and select “No” on all the items of the Form can go through the “Green Channel” for Customs procedures. Those who select “Yes” on any item in the Declaration Form must state proper details in the corresponding spaces provided, and then go through the “Red Channel”.
According to the requirement of inspection and quarantine authorities, passengers need to complete an Entry Health Quarantine Declaration Card. Passengers coming from a yellow-fever stricken area should present a valid vaccination certificate for yellow fever.
Immigration
Overseas passengers must have a valid passport and entry visa; Chinese passengers should have a valid passport. On arrival of a Chinese port, passengers must present a completed Entry Registration Card, together with passport and visa, to the immigration check post for inspection.
Luggage Claim
Luggage Claim Hall is located on the 1st floor, at the entrance of which is a Luggage Claim carousel screen indicating on which carousel your baggage is arriving. If you have a lot of luggage, use one of the free luggage trolleys available. To prevent taking off the wrong luggage, check your luggage tag/number. For more information, go to the Luggage Inquiry Counter, or call 010-64599523, or 010-64599524, or 10-64599529,
Customs
All arriving/departing passengers, except those exempted from Customs inspection and control (according to regulations), or children under 16 traveling with adults, must complete a Declaration Form. Passengers who have nothing to declare and select “No” on all the items of the Form can go through the “Green Channel” for Customs procedures. Those who select “Yes” on any item in the Declaration Form must state proper details in the corresponding spaces provided, and then go through the “Red Channel”.
Lost & Found at Beijing Capital PEK Airport
Please contact lost and found offices at
010-64598333 ( terminal 1,2)
010-64530030 ( terminal 3 )
010-64598333 ( terminal 1,2)
010-64530030 ( terminal 3 )
Pets / Animals at Beijing Capital PEK Airport
Pets are not allowed at any of the three PEK Airport terminals, except working dogs or if they are in a safe kennel. Contact your airline as to their requirements. If you bringing an animal into China, check with its embassy for their regulations as to shots and documentation.