• MEX Airport Contact
  http://www.aeropuertosmexico.com/Ingles
  Carranza, DF CP 1562
  Mexico
  Website for Benito Juarez Airport: http://www.aicm.com.mx/home_en.php
  
  

• MEX Airport Overview
  Considered one of the busiest airports in Latin America, Mexico City International Benito Juarez Airport MEX (short "AICM") is the nation’s commercial flight gateway. Mexico City International Airport is by far the largest airport in Latin America, catering to over 20 million passengers per year. It is also the first Latin American airport to support the new A380 double-decker jumbo jet.
  
  The Metropolitan Airport Project, an undertaking to expand and modernize the airport, is planned to consolidate MEX airport as the most important airport in Latin America.

• Emergency / Medical Services at Benito Juarez MEX Airport
  EMERGENCY AT MEX AIRPORT:
  
  DOMESTIC SECTION:
  Location: Terminal 1, Concourse "B" (Access thru A1)
  Tel: 2482-2424, Ext. 2243 and 5571-3084
  Schedule: 24/365
  
  Location: Terminal 2, Height of position 75
  Tel: 2598-7000 Ext. 7007 and 7008
  Schedule: 24/365
  
  INTERNATIONAL SECTION
  Location: Terminal1, below gate 25, last waiting area (access thru concourse "G")
  Tel: 2482.2424 , Ext. 2535
  Schedule: 7am-10:30 pm
  
  FOR:
  A. Ground medical assistance.
  B. Assistance for patients with chronic illness in carriers on domestic or international flights.
  C. Unexpected illness on board either domestic or international flights.
  D. Access especially design for ambulances to the airport (AICM).
  
  If you show symptoms of illness or a health care emergency at any point within the airport premises, or on board while plane is on the ground, notify this service.
  
  For your convenience there are three fully-equipped nursing areas for passenger care, as well as for visitors and AICM personnel.

• International Travelers at Benito Juarez MEX Airport
  INTERNATIONAL ARRIVALS AT MEX AIRPORT: Embassy of the United States of America (Ambassador Antonio Iscar Garza, Jr.) Address: Paseo de la Reforma #305 Col. Cuauhtmoc, C.P. 06500 E-mail: embeuamx@pd.state.gov

• Lost & Found at Benito Juarez MEX Airport
  LOST AND FOUND AT MEX AIRPORT:
  
  The Lost and Found Office is located in the Lobby of the Terminal, Office Number 102. Open Mo-Fri 9am-9pm. Tel: 5571-3600, ext.2289; Fax: 5571-0497 - for items lost in the Hallway or at checkpoint. You need a copy of personal ID, copy of boarding pass and a statement of where item was lost and description of item. There is a three-month claim period.
  
  Items lost on the airplane or at the ticket counter and waiting areas: contact your airline.
  
  Baggage which was impounded: After clearance it will be returned to owner. Claim ticket expires after 40 days.

• Mail Center / U.S. Post Office at Benito Juarez MEX Airport
  MAIL CENTER AT MEX AIRPORT:
  
  Mail and Courier Services:
  
  Aeroflash - Terminal 1, lower level (PB)
  
  Sepomex - Terminal 1, lower level (PB

• Main Terminal / Concourses at Benito Juarez MEX Airport
  MEX Airport has two terminals - Terminal 1 and Terminal 2.
  
  Terminal 1 consists of a "Primero Nivel" (First Level); "PA" or "Planta Alta" (Upper Level); and "PB" or "Planta Baja" (Lower Level).
  Numerical reference to locations, i.e., "NA143 PB 1" means: NA143 is the location number on the Airport Terminal Map, at Lower Level, Terminal 1.

• People With Special Needs / Persons With Disabilities at Benito Juarez MEX Airport
  PERSONS WITH DISABILITIES AT MEX AIRPORT:
  
  AICM provides universal access inside/outside Terminal Building to serve needs for the disabled, expectant mothers and the elderly while remaining at the premises.
  
  ELEVATORS: Located in concourses A, B, D, E1, E3, F1, G, H, M1 and M2.
  
  MOVING SIDEWALK: Located at boarding gateways of the International Section to ease far reaching points. This slow conveyor belt allows riders to walk or stand.
  
  ESCALATORS AND RAMPS: located at concourses A, B, D, E1, E2, F1, M1 and M2 .
  
  ELECTRIC STAIRWAYS AND RAMPS at upper and lower levels in Main Terminal. Located in concourses A, B, D, E1, E2, F1, M1 and M2.
  
  TELEPHONES: In all terminals, wheelchair accessible telephones are located in all waiting areas and throughout Terminal Building.
  
  RESTROOMS: Fully accessible with toilet stalls for individuals with disabilities. Baby changing stations are also available. Location: concourses A, D, E1, E3, G, H, J, M1, M2, Foreign Buses Terminal, and gateway boarding waiting areas.
  
  RAMPS: To accesS Main Terminal, outside building as well as a vehicle ramp to international entrances.
  
  SUPPORT VEHICLES: Free of charge.
  
  DISABLED PARKING: Located near ramps, elevators and entrances, to privilage the disable, elderly and expectant mothers.
  
  AIRLINE PASSENGER SERVICE: For wheelchairs, special attendance to check luggages and boarding facilities contact your airlinene.

• Guest Services at Benito Juarez MEX Airport
  GUEST SERVICES AT MEX AIRPORT:
  
  For information around AICM, contact:
  
  Terminal 1 - Tel. 2482-2424 or 2482-2400
  Terminal 2 - Tel. 2598-7000

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