Blue Grass (LEX) Airport

Guest Services and Help

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Services at LEX Airport:

INFORMATION CENTER - Location: First level—lobby. Hours: Daily, 6 am-10:30 pm.
It provides general airport and flight information, paging services, travel assistance, notary services, postage stamps and fax and copy services. The Center has flight guides, airport newsletters, foreign language guides and wireless internet brochures. Tel: 859.425.3114.

CHILDREN'S PLAY AREA - Location: First level — lobby, second level — airline gates.
See Guest Services
Airline policies regarding pets vary widely and it is highly recommended that you contact the airline prior to making a reservation. Here are some helpful tips for traveling with pets:

Tips for Traveling with Pets:

· First, contact your airline to find out the rules and regulations they have on pet travel.
· Do not tranquilize your pet, as the effects of tranquilizers on animals at higher altitudes can be unpredictable.
· The Animal and Plant Health Inspection Service (APHIS) of the U.S. Department of Agriculture (USDA) has set up rules and regulations for the transportation of live animals, and your pet is required to be at least eight weeks old and fully weaned before traveling by air.
· Whenever possible, book a direct, nonstop flight and avoid holiday or weekend travel. Try to plan schedules that minimize temperature extremes.
· The kennel that you use must be sturdy, properly ventilated, and large enough for your pet to freely be able to stand, turn around and lie down.
· Get your pet comfortable with the kennel prior to flying; this reduces stress on your pet.
· Give your pet food and water within four hours before your flight. You will have to sign a certification of the time when you last offered food and water to your pet.
· Give yourself plenty of time for check-in so there is no rushing and everything is done properly
Smoking Lounges - Location: First level and third level.
Blue Grass Airport is required by state law to be a smoke-free facility. Ventilated smoking lounges are located on the first level of the terminal by the airline ticket counters, on the first level of the terminal beyond security checkpoint and in the Club at Blue Grass on the third level.
See "Guest Services"