Bob Hope Burbank (BUR) AirportMedical & Handicapped Help |
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- Emergency / Medical Services at Bob Hope Burbank BUR Airport
In an emergency, dial 9-1-1 from a courtesy phone, pay phone or cell phone.
- People With Special Needs / Persons With Disabilities at Bob Hope Burbank BUR Airport
Bob Hope Airport offers Special Needs Services throughout the Airport:
Accompanying Passengers to/from the Gate
To accompany a solo traveler with special needs to or from an arrival or departure gate (an unaccompanied child or an elderly or disabled passenger), you must obtain a gate pass at the ticket counter of the airline on which the person is flying. Allow additional time for potential lines at the counter. Only one person may be allowed to accompany the special-needs passenger to or from the gate. Be prepared to provide government-issued photo identification (e.g. driver's license) and/or flight information. Contact your airline or ticket counter for more information.
Parking
Parking for persons with disabilities is in the Short-Term and Economy Lots. An elevator serves all four levels of the Short-Term Parking Building. Vehicles using the marked spaces must display disabled placards.
Free wheelchair-accessible shuttles are available every 5-10 minutes from Economy Lots to/from the terminal building.
Wheelchair or Sky Cap Service
For wheelchair or sky cap service, use any of the white courtesy phones throughout the terminal to contact an airport operator for assistance.
Rest Rooms
All restrooms in the airport terminal are ADA compliant.
Text Telephones (TTYs)
TTYs for the deaf or hard of hearing are in the main terminal and on each concourse, and on the Shuttle Island in front of the terminal.
To contact the airlines serving BUR Airport, call the Operations Center via TTY/TDD phone numbers.
