Boise (BOI) Airport

Guest Services and Help

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Airport Guest Services, Airport Information and Travelers Assistance
An information desk is located in the lobby on the first floor.

BOISE AIRPORT
3201 Airport Way, Suite 1000
Boise, Idaho 83705
Phone: 208-383-3110
Fax: 208-343-9667
Airport Paging: 208-424-5670
TTD: 208-424-5609


Boise Aiport doesn’t have international flights, but Fixed Base Operators and U.S. Customs and Border Patrol services are available for general aviation in all levels. Call 208-334-9062 from 8 am to 4:30 pm for more information.
Located on the third floor of terminal building in Airport Operations, 208-383-3110. If you believe you left something on the airplane, please contact your airline.
Located on the second floor in the lobby..
Pets are not permitted at BOI Airport, unless they are in a locked carrying case.

Pet Rest Area:
The pet rest area is at the west end of the arrivals level, outside baggage claim west doors, on the way to the rental car lot. Keep your pet on a leash and clean up after.

TRAVELING WITH PETS: - Airline policies regarding pets vary widely and it is highly recommended that you contact the airline prior to making a reservation. Here are some helpful tips for traveling with pets:

Tips for Traveling with Pets:

· First, contact your airline to find out the rules and regulations they have on pet travel.
· Do not tranquilize your pet, as the effects of tranquilizers on animals at higher altitudes can be unpredictable.
· The Animal and Plant Health Inspection Service (APHIS) of the U.S. Department of Agriculture (USDA) has set up rules and regulations for the transportation of live animals, and your pet is required to be at least eight weeks old and fully weaned before traveling by air.
· Whenever possible, book a direct, nonstop flight and avoid holiday or weekend travel. Try to plan schedules that minimize temperature extremes.
· The kennel that you use must be sturdy, properly ventilated, and large enough for your pet to freely be able to stand, turn around and lie down.
· Get your pet comfortable with the kennel prior to flying; this reduces stress on your pet.
· Give your pet food and water within four hours before your flight. You will have to sign a certification of the time when you last offered food and water to your pet.
· Give yourself plenty of time for check-in so there is no rushing and everything is done properly
An information desk is located in the lobby on the first floor.

Boise Airport Travelers Assistance:
3201 Airport Way
Suite 1000
Boise, Idaho 83705

Phone: 208-383-3110
Fax: 208-343-9667

Airport Paging: 208-424-5670
TTD: 208-424-5609