• BDL Airport Contact
  1 Bradley Intl
  Windsor Locks, CT 06096
  Phone: (860) 292-2000
  Email: stacey@bradleyairport.com
  Website for Hartford Bradley Airport: http://www.bradleyairport.com/home/home.cfm
  
  

• BDL Airport Overview
  Bradley International Airport (BDL), located 12 miles north of Hartford, Conn., and 12 miles south of Springfield, Mass., markets itself as a hassle-free alternative to big city airports (such as LaGuardia and JFK). It boasts a convenient, central location and a new, modern terminal with a traveler-friendly layout. Also, due to its inland location, Bradley Airport is often open when the other airports on the eastern seaboard are closed due to inclement weather. But, don’t let all the “big city” talk fool you – Bradley International is actually New England’s second largest airport and is served by 15 major airlines and several regional airlines that connect to numerous destinations in the Northeast, Canada and beyond. Bradley Airport BDL services over 6 million passengers per year.

• Baggage Carts / Skycap
  To assist with baggage handling, luggage cart dispensers are located throughout both Terminals and may be rented for $2.00 each with a rebate of .25 issued upon return of the cart. The dispensers are equipped to accept credit cards.
  
  Curbside Pick-Up and Drop-Off
  All passenger pick-up (lower level) and drop-off (upper level) locations are accessible to airport entrances. Skycap service is located on the upper level to assist with baggage.
  
  

• Banking / ATM Services
  ATMs are located throughout the terminal and concourses.
  
  

• Business Services
  US Airways Club is available and located across the airport from boarding gate A6. It features telephones, work stations, dataports, restrooms, business machines, a bar, lounge and conference rooms. Call (860) 627-3933 for more information.
  
  Business Center (American Audio-Visual), call (860) 623-5381.
  
  

• Concourses
  There are 2 terminals in Bradley International Airport: Terminal A and B
  
  

• International Travelers
  U.S. Dept. of Agriculture (860) 627-3137
  U.S. Customs and Border Protection (860) 292-1314
  (8:30 AM - 5 PM)
  For questions regarding U.S. Immigration, please contact U.S. Customs and Border Protection at the above-referenced number.
  
  

• Internet Access
  Free WiFi service is available in the airport, located in terminal A and B
  
  

• Lost & Found
  Lost and found
  For all lost items which are found in the terminals and concourses are forwarded to State Police at Bradley. Call TSA at (860) 804-4118 for items lost or left at security check points. Call Troop W at 888-495-8213 or (860) 292-7400 for any inquiries.
  
  

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• Meeting / Conference Rooms
  Conference rooms are available in US Airways Club. Call (860) 627-3933 for more information.
  
  

• People With Special Needs / Persons With Disabilities
  Bradley is designed for convenience and ease of use for everyone. Here’s an overview of the access features most often used by Bradley passengers and visitors.
  
  Passenger Pick-Up and Drop-Off:
  All passenger pick-up (lower level) and drop-off (upper level) locations are accessible to airport entrances. Skycap service is located on the upper level to assist with baggage.
  
  Wheelchairs:
  Contact skycap stations or airline ticket agents on the upper level for wheelchairs and assistance. Your airline should be notified in advance if you require any special assistance. Accessible wheelchair ramps are located in both Terminal B concourses.
  
  Elevators:
  There are elevators located in both Terminals A and B. Terminal A elevator is located in the center of the south wall. Terminal B elevator is located next to American Airlines baggage claim office near baggage claim area two.
  
  Commuter Carrier Lift:
  Bradley International Airport offers a specially equipped lift to facilitate boarding by individuals with disabilities on commuter aircraft. Passengers must contact their airline in advance to make arrangements for the equipment. Some exceptions do exist with certain aircraft types. Check with your airline for more information.
  
  Restrooms:
  All restrooms at Bradley International Airport are wheelchair accessible. A unisex companion-care restroom is also available adjacent to baggage claim area four on the lower level.
  
  Telecommunication Devices:
  There are eight TDD (TTY) phones for the speech and hearing impaired located throughout the airport. They are located in the lobby, concourse, bag claim areas of Terminal A, in the lobby, two concourses, bag claim area of Terminal B, and in the IAB concourse area.
  
  Luggage Carts:
  To assist with baggage handling, luggage cart dispensers are located throughout both Terminals and may be rented for $2.00 each with a rebate of .25 issued upon return of the cart. The dispensers are equipped to accept credit cards.
  
  

• Restrooms
  Restrooms are conveniently located throughout the terminal and concourses. All restrooms at Bradley International Airport are wheelchair accessible. A unisex companion-care restroom is also available adjacent to baggage claim area four on the lower level.
  
  

• Travelers Assistance
  There are no currently travel advisories or assistance. Information Center & Paging is located in Terminal A. Call (860) 292-2056 or (860) 292-2075 for more information.
  
  

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