People With Special Needs / Persons With Disabilities at Hartford Bradley BDL Airport Bradley is designed for the ease of use for all its visitors. Here’s an overview of the access features:
Passenger Pick-Up and Drop-Off:
All passenger pick-up (lower level) and drop-off (upper level) locations are accessible to airport entrances. Skycap service is located on the upper level to assist with baggage.
Wheelchairs:
Contact skycap stations or airline ticket agents on the upper level. Your airline should be notified in advance of any special assistance needed. Accessible wheelchair ramps are in both Terminal B concourses.
Elevators:
Elevators are in both Terminals A and B. Terminal A elevator is in the center of the south wall, while Terminal B elevator is next to American Airlines baggage claim office near baggage claim area 2.
Commuter Carrier Lift:
Bradley International Airport offers a specially-equipped lift to help boarding by persons with disabilities on commuter aircraft. Passengers must contact their airline in advance to make arrangements for the equipment. Some exceptions do exist with certain aircraft types. Check with your airline for more information.
Restrooms:
All restrooms at Bradley International Airport are wheelchair accessible. A unisex companion-care restroom is also available adjacent to baggage claim area four on the lower level.
Telecommunication Devices:
There are eight TDD (TTY) phones for the speech- and hearing impaired throughout the airport. They are in the lobby, concourse, bag claim areas of Terminal A, in the lobby, two concourses, bag claim area of Terminal B, and in the IAB concourse area.
Luggage Carts:
Luggage cart dispensers are located throughout both Terminals and may be rented for $2.00, with a rebate of .25 issued upon return of the cart. The dispensers are equipped to accept credit cards.