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  • Connecting flight checkin
    Feb 14, 2017
    2
    Once through customs, is there a desk where you recheck luggage rather than go to AA main checkin desk.

     

    Yes, there is.

     

    Thanks for the info. I take it that 3 hours at Charlotte is plenty of time to clear everything before my flight to Norfolk?

     

  • Customs time
    Feb 2, 2017
    1
    Flying from Turks and Caicos (ending Sat of Spring Break) arrive CLT at 4:50p and leave on next flight at 6:05p is this enough time to clear customs??!

     

    That will be very difficult.

     

  • Flight from Madrid
    Jan 31, 2017
    1
    We are flying from Madrid to JFK with a connection in CLT. We have a 5 hour layover. Would we have to get our luggage and go thru customs and then go thru TSA again to board our flight to JFK? Would we have to A). Re check our luggage B) Have time leave the airport and go eat BBQ at the place just outside the airprt?

     

    Yes, you have to claim your bags to go through US Customs then re-check it. The Brookfield Farms BBQ restaurant is actually inside the airport. There are no restaurants just outside the airport.

     

  • 90 min layover
    Jan 31, 2017
    1
    We are arriving from DR at 6:12 pm and depart to DFW at 7:45. Will this be enough time to clear customs? AA changed out flight after it was booked.

     

    Yes, that is enough time if everything goes smoothly.

     

  • Vegas to Cancun
    Jan 31, 2017
    1
    Hello, I will be flying into Charlotte from Vegas to catch a connecting flight to Cancun. Is 1 hour and 15 minutes enough time to transfer?

     

    Yes, that's plenty of time. All you have to do in Charlotte on the way to Cancun is walk from your arrival gate to your departure gate.

     

  • 35 min connection
    Jan 29, 2017
    1
    i am arriving at gate b 16 at 12:29 and connecting flightleaves at 1:05. I have just had knee surgery and this is a medical emergency so i have to make that connection. Connection is gate c13. Will i have enough time. Will i have to run. If i need a cart to drive me how do i set that up so i make my connection

     

    You need to call American and request wheelchair assistance.

     

  • Connections
    Jan 29, 2017
    1
    Arriving Gate C6 at 4:59 and connecting flight is gate B8 at 5:45. Will I have enough time?

     

    Yes, that should be enough time if the first flight is on-time.

     

  • baggage collection
    Jan 29, 2017
    1
    hi im flying into charlotte from heathrow and am unsure whether my luggage automatically gets put on to my next flight to orlando and what is the process when checking in for onward flight both are with AA

     

    You will go through US Immigration, claim your bags, go through US Customs, re-check your bags at the re-check desk, then go through security and to your departure gate.

     

  • London to CLT Customs time
    Jan 28, 2017
    1
    Coming from London with 1hour; 35 min layover in CLT before heading to Portland, Oregon. I'm concerned we will miss our connecting flight. Is that enough time to clear customs?

     

    Yes, that is enough time if everything goes smoothly.

     

  • Cancun to CTL customs time?
    Jan 31, 2017
    2
    We have a connection to catch in CLT. We are coming from Cancun. How long will it take to clear customs? I am worried we may miss our connection.

     

    You need at least 90 minutes for an International to Domestic connection in Charlotte.

     

    I have only 60min from time i land to the time i depart in Charlotte and I have to clear customs and get bags rechecked; please tell me this is enough time! Why on earth would I be given this connection option???

     

  • Deplaning on tarmac
    Jan 29, 2017
    3
    Do American Airlines flights deplane on the tarmac or do they have direct ramps to the terminal. Just wondering about carry-on luggage vs checked baggage if short of time and need to run to catch a connecting flight. Thanks for all advice.

     

    I believe all gates in Charlotte have ramps.

     

    Thank you. Had a friend fly into CLT last week and they deplaned on the tarmac. It was inconvenient - especially lugging luggage. It was an American Eagle flight. Thanks so much for your response.

     

    Yeah, I did later pull up a google satellite map and there are a handful of gates that don't have jetways.

     

  • 55 minute layover
    Jan 28, 2017
    1
    Im flying from cedar rapids IA to raleigh, NC with a 55 minute layover. Will that be enough time? First time flying so I'm unfamiliar with airports in general.

     

    Yes, that is enough time. All you have to do is walk from your arrival gate to your departure gate.

     

  • flying from aruba- 1hr layover
    Jan 27, 2017
    2
    Hi, we are flying from Aruba with 1hr layover in CLT on the way to Chicago. Is it doable?

     

    Yes, all you have to do in Charlotte is walk from your arrival gate to your departure gate. You will pre-clear US Immigration and Customs in Aruba.

     

    thank you:)

     

  • Connection Time
    Jan 27, 2017
    1
    Looking to book a flight that arrives in CLT at 9:32pm and departs at 10:07 pm. A 35 min connection time. Is that enough?

     

    If the first flight is domestic or precleared that is just enough time.

     

  • connections
    Jan 27, 2017
    1
    We are flying from Charotte to Toronto with AA. Layover in Toronto for 1h30 then to Edmonton with AA operated by Westjet. Is 1h30 enough time to clear custom? Is the custom office far from the terminal? They are both at terminal 3.

     

    Yes, that is enough time. Everything is in the terminal. When you arrive you will go through Canadian immigration and customs and to your departure gate.

     

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