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Security delays?May 8, 201310When I arrived at MDW today at noon, the security lines were really backed up. It looked an hour or more to get through. Is this typical? How early do I need to arrive for a 1 pm flight? Thanks for any info.Erhofposted on Wed, May 8[ Reply ][ Like ]
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TSA DELAYSMar 13, 201322HAVE BUDGET CUTS AFFECTED SECURITY CHECK TIME? DO I NEED MORE THAN 90 MIN TO GET THRU?SPECIAL'K'posted on Wed, Mar 131 person likes this post [ Like ]There haven't been significant changes despite what the blowhards on the news/government are saying. 90 minutes should be OK for a domestic flight.ZAPposted on Wed, Mar 131 person likes this post [ Like ]
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Unfriendly EmployeesDec 19, 201200Midway really needs to train their employees about "great customer service". Most of the employees that we asked for assistance were unfriendly, did not smile when they greeted us and made us feel like we were bothering them. The uniforms that some employees were wearing looked as if they slept in them. Overall very non professional. I would rate this airline a D-.balladingbaposted on Wed, Dec 19
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Security issuesJun 25, 201213As a frequent flyer and having passed through Midway's security line yesterday, I just want to mention how ineffecient and illogical the set up is. I understand that this has been modeled after a national standard for airport security lines, however, the Midway set up has one major flaw which I have not encountered at any other airports. After having your credentials verifed, all passengers must then enter the maze which leads to the scanners. However, the only entry to this maze is on the left hand side, so all passengers on who have lined up on the right hand side must first wait for the those on the left to enter the maze. this results in the left hand lane moving much more quickly than the the right lanes and also provides the opportunity for passengers to get very vexed and angry that people who have not been waiting in line nearly as long are passing through first.alfieposted on Tue, Apr 171 person likes this post [ Like ]
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welcome messagesMar 16, 201200It is nice to see the welcome messages in the customs area in 3 languages. However, I want to let you know that the French one is absolutely wrong. Accueillir dans la ville de Chicago is bad French. It should read BIENVENUE À CHICAGO or BIENVENUE DANS LA VILLE DE CHICAGO.LDposted on Fri, Mar 16
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Jan 22, 201337Seriously? Cancelling every flight due to "weather"? At least wait till the weather happens. Right now it is neither snowing or raining and their are no flights going out. I am very disappointed in both midway and Southwest Airlines.ABposted on Thu, Feb 236 people like this post [ Like ]I agree, what happened today? I swear it was because I was bragging today on SWA that they NEVER cancel flights due to weather or the # of pax on the plane and that Midway always ran even when O'hare was gridlocked. I repeat, WHAT HAPPENED TODAY???RPposted on Thu, Feb 231 person likes this post [ Like ]Cancellations due to weather are really annoying. From what I can tell, if the plane you will be on can't leave the airport it's coming from to get to your airport due to weather, then your flight is cancelled due to weather. Also, if your flight will not be able to land safely due to weather, the flight is cancelled due to weather. A weather cancellation could have nothing to do with the weather at the airport you are flying from. Southwest is really reliable, but they will cancel if they feel lives are at risk. Death is way more inconvenient than a flight delay.ameposted on Tue, Jan 22
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Stolen Laptop out of packed baggageJan 30, 201334I am writing because my wife's computer, backup drive, and a couple other items was stolen out of our packed baggage. The computer and the backup contained photos and videos that are irreplacable. This happened on Nov 20th, 2011. If this was not bad enough, i cannot get the Lost and Found to even call me back to acknowledge if it was turned in or not. we were flying from Chicago to panama City and could not carry anything else with our two kids, two ipads, a stroller and four bags so we packed the laptop and drive that my wife wanted to work on organizing photos on while we were away for a week. Southwest has done nothing. Midway has done less than nothing and the Police cannot do anything. I am seriously considering never flying out of there again and making sure the whole world knows that they have thieves working there. I know it was stolen but not to have anyone call you back after four attempts is ridiculous. Never use this airport again. I have replaced the computer but I can never replace the photos and memories on that and the drive. Thank you social media and my 2000 facebook friends, twitter followers, my 1000 co-workers, and yelp followers for helping me spread the word on just how slimy this airport operates.angryposted on Wed, Dec 141 person likes this post [ Like ]So because of one bad person, you trash the whole airport?dasposted on Fri, Feb 17Seems to me maybe you should have pack your computer in one of your FOUR carry-ons like any normal person does. Plain and simple, if it's not replaceable, it doesn't go in checked luggage. That's just common sense.seriously?posted on Mon, Aug 203 people like this post [ Like ]Sir, Did you have TSA approved locks on your checked bags? Only a manager has the key to open those locks. I think that if you used a little common sense, you could have avoided this situation. ALSO, how are you so sure that the items were not stolen once you reached Panama City? That place is a bit dodgy. US airports have multiple cameras in the areas where bags are screened. Yes, there is a great deal of theft from checked baggage, but it it for the most part ALWAYS discovered and rectified. There is also this cool new thing called THE CLOUD, where you don't have to carry a cumbersome back-up drive.DUHposted on Wed, Jan 30
