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Chicago OHare (ORD) Airport

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  • Customs
    Feb 6, 2016
    1
    I have never flown into ORD. I will be flying in from Zurich with United, then on to Little Rock. Do I claim my bag and then re-check it so I can go through customs?

     

    Your flight to Chicago will be operated by Swiss. You will arrive in Terminal 5, go through US Immigration, claim your bags, go through US Customs, re-check your bags at the re-check desk, then take the ATS Train to Terminal 1 or 2, go through security and to your departure gate.

     

  • International connection from Germany to Mexico via O`hare
    Jan 12, 2016
    1
    I will arrive in O`Hare from Frankfurt with Lufthansa at 2.10 pm (business) and will connect to Cancun with American at 3.45pm. Is this sufficient? Can the luggage be checked through?

     

    Is this on two separate itineraries or one itinerary? If it's two separate ones you will have to transfer your bags between airlines yourself and it will be very difficult for you to make it in time. If it's the same itinerary it's possible but you have no possible time to spare. You will have to claim your bags to go through US Customs.

     

  • collect baggage ?
    Dec 23, 2015
    1
    Hi, I'm flying with united the whole way from Toronto via Chicago to Tokyo then to Fukuoka. I'm wondering if they will send my bag the whole way or if i need to collect it in chicago ? I only have 50 minutes layover in chicago !

     

    You will pre-clear US Immigration and Customs in Toronto. All you have to do in Chicago is walk from your arrival gate to your departure gate. You don't have to do anything with your bags.

     

  • I am flying from London to Chicago to Toledo
    Dec 24, 2015
    4
    I am flying from London to Chicago where I will take a connecting flight from Chicago to Toledo. Once I get off the plane, do I need to go through security again before I can get to my terminal to fly to Toledo? This is my first time flying by myself and I am nervous as nervous can be. Because my layover time in Chicago is 1hr30mins. will this time be sufficient.

     

    You will arrive in Terminal 5, go through US Immigration, claim your bags, go through US Customs, re-check your bags at the re-check desk, take the ATS Train to Terminal 3, and go through security. You have barely enough time if everything goes smoothly.

     

    Thanks a lot! I have my return flight on 29th from Fresno at 17:40 arriving at Los Angeles International at 18:51, then to London Heathrow at 20:55. Do you think there is enough time there? What should on arriving at Los Angeles Terminal 4 in order to get to Terminal B please? My domestic flights are with AA both ways, I have a single bag under 23kg, are there any fees associated? Thanks in advance!

     

    Yes, that should be enough time for your connection in LAX. Since you are all on one international ticket, you shouldn't have to pay any checked bag fees.

     

    Thanks a lot!

     

  • 50min Conection time at ORD, Is it enough time with 3 children?
    Nov 29, 2015
    1
    3 of us are traveling with 1 child with two infants. We have 50 min time connection. 1st flight by United express (operated by Skywest) with 2nd leg, by United. Are the gates close by for this connection and would my baggage be transferred automatically without rechecking? We also have stroller which will be tagged and given at the aircraft door. Do United give them on arrival as we exist the plane?

     

    No need to ask the same question twice.

     

  • Transfer from T5 to T3 with a difference between flights is 3 hrs
    Dec 14, 2014
    1
    My friend is coming from India via British Airways and landing on Terminal T5 at ORD International Airport and then has another flight AA from Terminal T3 with a layover of 3 hrs. So, I wanted to know 1.Does he needs to carry the check in baggages with him or it would be transferred automatically. 2. Can i accompany him to the Terminal T5 in the tram as i am not travelling to Tampa and lives in Chicago so just going over to meet him at the airport. 3. As my friend is coming from outside so needs to go through the port of entry procedure, so is the 3 hrs ayover time is enough to catch the next flight from T3.

     

    He will be able to re-check his bags at the AA transfer desk in T5 after he clears customs. Yes, you can meet him at the exit of customs in T5 and take the ATS train with him to T3. Yes, 3 hours is enough time.

     

  • Baggage claim
    Dec 12, 2014
    1
    I have booked AA from vancouver to Chicago and transit stop is at dallas where i will have to change my flight but airline is the same. I want to know that am I suppose to claim my baggage at Dalllas airport? I have 2 hours 45 min. I will have to cross the immigration as well in Dallas?

     

    You will pre-clear US Immigration in Vancouver. You only have to go from your arrival gate to your departure gate in Dallas. The Skylink train connects all Terminals inside security. You have plenty of time.

     

  • Airline change
    Nov 14, 2014
    3
    Im flying in to chicago on a United flight, have a 5 hour layover, then my connecting flight is Alaska airlines to Seattle.. Will i need to recheck my bags in chicago or just make a gate change?

     

    If 'flying into Chicago' from an overseas country (other than from some Canadian & other foreign airports with U.S. Customs Clearance), you will arrive at the International Terminal 5, where you need to go through passport control, pick up bags, go through customs clearance & re-check-in your bags. If you bought both flights on one ticket, your bags will thereafter be automatically transferred. If not, you will need to re-check them in with your connecting airline. Alaska is in Terminal 3. The underground ATS train connects to it in minutes.

     

    Did you purchase your tickets together or separately? Is your United arrival domestic or International?

     

    i didnt purchase the tickets. Company trip. Im arriving form baltimore

     

  • "Baggage Service Office"
    Sep 10, 2014
    0
    What is the phone number for the "baggage service office" at O'Hare International? My bag was delayed a day coming in from AMS. A claim report was already made according to KLM, but their site did not provide a reference number. It only told me to contact the baggage office. (No one was at the KLM desk on the other side of Int'l Customs).

     

  • Baggage not delivered
    Aug 2, 2014
    1
    Hi. Baggage of my two visitors were not delivered to ORD on 7/30/14. The route they traveled was KRK-TLX-ORD with Air Berlin. The claim number is ORDAB10408. Why baggage haven't been found yet? It has been four days since. Thank you

     

    Please contact Air Berlin. This is not the air berlin or O'hare airport website.

     

  • Transfer desk
    Jul 30, 2014
    1
    Family (wife and two small kids) arriving in Lufthansa flight at ORD Terminal 5 and need to catch to connecting United flight. Where is transfer desk located at terminal 5 once after finished with the customs?. I did not find the transfer desk at the terminal 5 airport map. Also there is two exit at terminal 5, need to know which exit to take so its easy to handover the baggage at transfer desk.

     

    The transfer desk is right at the exit to customs, it's hard to miss. You want to follow the signs to the ATS train to Terminal 1 for your connecting flight after you re-check your bags.

     

  • Transfer desk
    Jul 30, 2014
    0
    Family (wife and two small kids) arriving in Lufthansa flight at Terminal 5 and need to catch to connecting united flight. Where is transfer desk located at terminal once after finished with the customs. I did not find the transfer desk at the terminal 5 map. Also there is two exit at terminal 5, need to know which exit to take so its easy to handover the baggage at transfer desk.

     

  • recheck my baggage
    Jul 23, 2014
    1
    i am comming to chicago by by united airline, i have 3 hours, and have seprate ticket to go to india by air india, will i get help of sky cap at terminal 1 to take my luggage to terminal 5

     

    No, you have to transfer the bags yourself via the ATS train. You also cannot bring carts on the ATS train. Therefore I don't recommend you bring along more baggage than you can reasonably carry yourself.

     

  • do I need to re-check my luggage?
    May 17, 2014
    2
    Hi, I am traveling from Knoxville to ORD with American Airlines and will then be flying from ORD to Vancouver,BC with United--will I need to collect my luggage between these two flights? I have 2 hours of layover time and am wondering if this is enough if I have to pick up my bags between flights...

     

    At ORD, you arrive at Terminal 3 and depart at Terminal 1 and transfer either by connecting tunnel or using the ATS train stopping at upper level. In both instances you need to go through security check at T1. If you bought both flights on one ticket, bags will automatically be transferred. If not, you need to check them in which would make your time frame extremely tight.

     

    samay is incorrect - you can walk from T3 to T1 inside security. However, if you have to claim baggage you will have to exit security anyway, so you should take the ATS train or walk along the curbfront. If you purchased tickets together the bags should be transferred automatically.

     

  • Short time, to get to my next flight
    Apr 17, 2014
    3
    Hi I really need some help. I am arriving at Chicago airport at 6.25pm from London. I will arrive in terminal 5. Do i have too pick up my luggage and check it in again? And my next question is... My next flight will fly at 8.15pm at terminal 3 . Will i make it? I am so scared that i will loose my flight...

     

    Yes, you should have enough time. You will clear US Immigration, claim your bags, go through US Customs, and then you can re-check your bags immediately afterwards. You will then take the ATS Train to Terminal 3 and go through security and to your departure gate. I assume you're flying American?

     

    Yes, i am flying with american airlines from Chicago to L.A i think.. But with british airways from Norway to London and to Chicago :) and is it easy to find my way to the different places:)?

     

    It's not too hard. You will be funneled towards immigration upon arrival and the re-check desk is pretty well marked. Then you follow the signs to the ATS train to Terminal 3.

     

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