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  • How early for a late flight?
    Feb 8, 2017
    1
    I am flying on United out of O'Hare for a 7 pm flight on a Wednesday. How early should I arrive?

     

    5-5:30 PM (closer to 5 if you have bags to check and don't have TSA Pre-check).

     

  • Forgot to collect my luggage,what should i do to collect it?(w/in 24h)
    Feb 4, 2017
    1
    1. Where do i go from terminal 5 to collect? 2. What department shall ill be checking it to? Is there any baggage services? 3. Any idea how long before i can take it back? Thanks all

     

    You need to contact your airline.

     

  • Tokyo to Toronto (via Chicago O Hare) - do I need to clear US Customs?
    Jan 30, 2017
    1
    As the title says, I am flying from Tokyo to Toronto with a stopover at Chicago. Do I need to clear US customs before my connecting flight? I called United Airlines and they said no, I dont need to but I'm skeptical. Anyone with experience? thanks!!

     

    Yes, you will have to go through US Immigration, claim your bags, go through US Customs, re-check your bags at the re-check desk, take the ATS Train to Terminal 1 or 2 and go through security. Whoever you talked to is painfully misinformed.

     

  • How early?
    Jan 13, 2017
    1
    Taking a 5:30am flight first class American flight on a Sunday in May. Will have checked bags, but will already have checked in for flight online. Staying at connected Hilton Hotel. What time do we need to be at airport?

     

    I would leave your room at the Hilton at about 4.

     

  • Tokyo to Detroit via ORD
    Jan 30, 2017
    6
    I am flying with American Airlines to Detroit from Tokyo via ORD. Somehow, I would like to visit my brother in Chicago before going to Detroit. Can I just exit in Chicago and not fly to Detroit?

     

    Is the flight to Detroit the last one on your reservation or do you have a return flight to Tokyo? If it is the last flight, yes, you can exit in Chicago.

     

    Detroit is my last flight. Do I have to inform American Airlines about my exit in Chicago?

     

    No, you can just leave the airport.

     

    Thank you very much.

     

    Yes you can, however I would make sure that your baggage does not go all the way to Detroit.

     

    If they have their bags with them in hand I'm fairly sure they won't break free and go to Detroit without them. You have to claim your bags to go through US Customs in Chicago.

     

  • How much is enough time
    Jan 9, 2017
    3
    I have a 920am flight to Denver. And have luggage to check. How soon before the flight should I arrive ?

     

    What airline are you flying?

     

    Frontier

     

    Be there by at least 7.

     

  • International connection w/1.5 hours at ORD
    Jan 5, 2017
    1
    Hi, We arrive at ORD July 29 2017 at 18:35 from Toronto (originating in Tel Aviv). We depart ORD at 20:05 for for Albuquerque. We will have checked bags. Can we safely make this transfer in 1.5 hours? Many thanks!

     

    You will pre-clear US Immigration and Customs in Toronto. If both flights are on the same reservation all you have to do in Chicago is walk from your arrival gate to your departure gate. You have enough time.

     

  • LAX-ORD-HEL--90 min
    Dec 28, 2016
    1
    Hi, Trip is LAX-ORD-HEL. One reservation with British Airways. LAX-ORD using American Airlines (Terminal 3), ORD-HEL using FinnAir, (Terminal 5) We have 90 min to get from Term 3-5, running through airport with 3-year old twins in stroller.What are our odds?

     

    You can make it as long as the flight from LAX is on-time.

     

  • Enough time?
    Dec 28, 2016
    2
    I have a flight from ORD to Heathrow on British Air at 8:40 pm. I will be arriving via public transportation and have to check luggage. Will two hours be enough time?

     

    Yes, that should be just enough time if everything goes smoothly.

     

    Thank you.

     

  • 2 or 3 hours before flight?
    Dec 16, 2016
    1
    Is it still necessary to arrive 3 hours prior to your flight, or is 2 hours enough? We have a 9:10 am flight to Houston.

     

    2 hours is probably enough time. Maybe a little more if you have to check bags.

     

  • Flying to Cancun
    Dec 1, 2016
    1
    Flying American to Cancun Sunday morning Dec. 4 How early do I have to arrive?

     

    At least 2 hours before your flight, preferably a little more if you have bags to check.

     

  • Iberia arrival at ORD: where do I collect my dog?
    Nov 30, 2016
    2
    Arriving from Madrid and would appreciate info on where/when I can collect my large dog. Before or after Immigration/Customs? At Excess Baggage desk or where? Many thanks

     

    It will likely be at an oversize baggage belt/doorway in the international baggage claim, but you can ask the agent on the jetway meeting your flight to be sure.

     

    Thank you for your help - I'm getting conflicting reports from airline and airport.

     

  • Arrival time
    Nov 30, 2016
    1
    Fliying American 12/6/16 at 11:45 am. Bus arrival to airport scheduled for 10am. I have no checked baggage. Do I have enough time to catch flight?

     

    That should be enough time.

     

  • Early Monday Flight
    Nov 28, 2016
    1
    I have a 6:00 am flight on Monday morning - would like to take the bus but earliest arrival to Terminal 2 is 4:50 am. If I don't have any checked luggage and am flying 1st class - will I make the flight?

     

    Yes, that should be enough time assuming the bus arrives on-time. Terminal 2 security lines are generally short, especially early in the morning.

     

  • Connecting flight
    Nov 3, 2016
    1
    Hi, I am flying from madrid to Las Vegas on american airlines, changing in ORD, will I have to collect & recheck my baggage? and if so is 1hr 40 mins enough time?

     

    Yes, in chicago you will arrive in Terminal 5, go through US Immigration, claim your bags, go through US Customs, re-check your bags at the re-check desk, take the ATS Train to Terminal 3, go through security and to your departure gate. Note that the flight from Madrid will be operated by Iberia. You have just enough time if everything goes smoothly.

     

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