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Discussion Topics
Last Post

    Sep 29, 2013
    I plan to travel in November, my qatar airways flight will be coming from Dubai to Chicago and then to Denver through Qatar airways . Layover will be 3hrs. I need info on how the process is after I exit the plane in Chicago. do I have to g through baggage claim here, since the flight to Denver is through Qatar airways? and how far is the baggage claim from the immigration?


    Qatar Airways does not fly Dubai-Chicago. It flies Doha-Chicago. Also, Qatar Airways does not fly to Denver. Your Chicago-Denver flight will likely be operated by American Airlines. In Chicago, you will arrive in Terminal 5, go through immigration, claim your bags, go through customs, then re-check your bags, then you will have to go upstairs and take the ATS train from Terminal 5 to Terminal 3, there you will get your American boarding pass if you don't already have it, then go through security and to your gate. You will need at least 2 hours to do this, possibly more. Your arrival in Denver will be like a normal domestic flight, you will just collect your bags there.


  • 1 hr conect time flying AA to Toronto, Canada
    Sep 27, 2013
    I am flyimg AA from St.Louis and have 1 hour to connect to an AA flight to Toronto. All in terminal 3 do I have to go through security again and do I have enough time?


    Yes, you should have enough time if your flight from St. Louis is on-time. No, you will not have to go through security.


  • Getting to American connecting flight from United Express
    Sep 21, 2013
    Will be arriving @ O'Hare from Springfield, Ill via United Express (Flight #5436). How do we stay air side and get to our connecting flight on American (Flight #224)to Boston. We have a 1-1/2 hr. layover at O'Hare.


    You will likely arrive in Terminal 2, You can simply follow the signs and walk to the H/K concourse of Terminal 3 where your American flight to Boston will depart. You won't have to go through security again.


  • lhr to phx on united
    Sep 19, 2013
    we arrive next tuesday on united 929 from london and need to get on united 1025 to phoenix. everyone at united seem confident we will be ok, but they would say that anyway. we have booked seats at the front of the econ plus cabin to minimis time leaving plan. we will have to have checked bags. any tips please?


    Yes, you should have enough time but you'll have to hurry. You'll re-check your bags with United in Terminal 5, then take the ATS train to Terminal 1 and go back through security. The checkpoint on the far left side of Terminal 1 (closest to Terminal 2) usually has the shortest lines.


    thanks Zap. I guess as soon as we see the state of immigration we will know if we have a chance.


  • 30 minutes connection time
    Sep 7, 2013
    Can you tell me if I will have enough time to connect to my flight to CVG if I only have 30 minutes in between flights? Will be Arriving from LGA.


    Forgot to mention I will be flying on American


    If your first flight is on-tme you should be OK. You will likely arrive in concourse H/K and depart from concourse G. However, flights from LGA are frequently delayed.


  • gate times
    Sep 6, 2013
    arriving at 9 40 am from msp 9/9.american going to shangghai American at 10 35. Are the gates next to each other? WHy did cheap o air allow such limited times? will this work?


    Both flights will likely be in the H/K concourse of Terminal 3. If your first flight is on-time you will have enough time.


  • 1h 35m connection time
    Sep 5, 2013
    Hi, I arrive in Terminal 5 from London (LHR) with British Airways at 06.05 p.m. I connect through Terminal 2 to San Francisco (SFO) with American Airlines at 7.40 p.m. I need to take and recheck the checked baggage at Terminal 5? If I have only the hand luggage It is a way to safe time at immigration? Both flights are booked on one ticket with British Airways. Is 1 hour 35 minutes enough? What will it happen if I miss the flight to SFO since that it is the last flight of the day? Thanks in advance!


    Your flight to San Francisco will be from Terminal 3, not Terminal 2. You will be able to re-check checked baggage in Terminal 5. Yes, not having checked baggage will save you time. If you miss your flight they may be able to re-book you on the United flight at 9 PM, but I wouldn't count on it. However, if your flight is on-time and you hurry you should be OK.


  • 1 hour 40 minute connection time
    Sep 4, 2013
    I arrive in Terminal 5 from Thunder Bay (YQT) at 6.31 a.m. I connect through Terminal 1 to Las Vegas (LAS) at 8.11 a.m. I'll need to clear customs in Terminal 5 and transfer to Terminal 1. Both flights are booked on one ticket with United. Is 1 hour 40 minutes cutting it a little too close? Would I be better to just opt for a later connection in Chicago? I assume United will book me on a later flight if I try the short connection and don't make it.


    You should be fine. Immigration is empty that early in the morning (all there is at that time is the Sao Paulo flights). Yes, if you don't make it United will book you on a later flight. Also, the security checkpoint to the far left of Terminal 1 (right next to terminal 2) usually has the shortest lines.


  • United Schedule Change gives us only 37 min to transfer.
    Sep 4, 2013
    Hi, we are flying with United from Seattle to Cleveland via Chicago on Sept 05. United recently changed our schedule allowing only 37 min to transfer in Chicago. Don't know our gates yet, but we are arriving on UA 278 and departing on UA 5198. This is our first time to Chicago airport, but I have found that United can be Terminal 1 or 2. Do you know if we will be arriving and departing from the same terminal?


    You will arrive in Terminal 1. Your departure could be from Terminal 1 or 2. However, Terminal 1 and 2 are connected beyond security and the worst case walk is about 15-20 minutes. Also, United has almost hourly flights from Chicago to Cleveland so if you do miss your connection you have ample opportunities for rebooking.


  • 01:45 transfer time
    Sep 2, 2013
    Hi, we're doing a MAD-ORD-SFO flight on january 14 (Tuesday), and have a 1h 45min transfer time, arriving at T5 and departing from T3, will we have enough time to go through immigration, baggage collect, customs and baggage re-check? Incoming flight is Iberia and outcoming AA. If we miss the connecion, will they get us in the next available flight? Ticket was bought from MAD to SFO. Thanks!


    BTW, I forgot to mention that the incoming flight is supposed to arrive at 14:20. Regards.


    You should have enough time but you'll have to hurry. Yes, you will have to go through immigration, collect your baggage, go through customs, and then re-check it all in T5, then take the ATS train to T3 and go through security. Yes, if you miss your connection AA will put you on the next available flight to SFO.


    Great, thanks a lot :)


  • Arr T5 from DUB ,connecting to T2 to BNA
    Aug 31, 2013
    Arriving 6P from DUB with Aer Lingus into T5.Leaving T2 with UA to BNA at 2058.No pre clearance in DUB for immigration.Will I have enough time to clear immigration,customs,get bags get to T2 and have a beer before UA to BNA??


    Yes, that should be enough time. United does have kiosks in T2 if you still need your United boarding pass at that point. There's not really many good places in T2 to have a beer.


    @ZAP Thanks for your advice


  • Arriving to ORD (T5 from NRT), then flying to YYZ (from ORD T2)
    Sep 1, 2013
    Hello! I'm flying on Star Alliance carrier All Nippon into ORD at 8am into Terminal 5. Flying out on Air Canada (also Star Alliance) out of Terminal 2, approx 3 hours later. Flying first and carry both Nexus/TN visa and Canadian passport. Wondering, does my luggage get checked to destination on Star Alliance or will I have to pick-up and re-check in T2? Thanks!


    All international arrivals at ORD need to go through passport check, pick up bags & go through customs clearance; if continuing journey, they need to re-check-in their bags where indicated (whereupon your bags will be transferred to T2). Thereafter, proceed up one level to the Airport Transit System (ATS) station and take the ATS train, which runs every few minutes, to your connecting terminal, where you need to go through security check before proceeding to your connecting gate.


    You can drop your bags in T5 after clearing customs.


    thank you so much for clarifying!


  • Terminal 5 to US Airways what terminal is 2 hr enough time??
    Aug 26, 2013
    I'll be doming to Terminal 5 and will do the 1 stop program - do I still need to check in with the kisok??? Also, what Terminal is US Airways - I have 2 hours to do this - - Thank You!!!


    What airline are you flying into Terminal 5? Where are you flying from ORD on US Airways? Were both of your tickets bought on one reservation?


    I'll flying in with Austrain Airlines from Vienna - from US Airways to Sacramento with a stop in Phoenix - - tickets were not bought on one reservation - - I hope 2 hours is enough time Thank You


    You'll have to hurry. Immigration could take close to an hour and you'll have to have your bags to Terminal 2 30 minutes prior to departure to check your bags with US Airways. To get from Terminal 5 to Terminal 2 you take the ATS train, which runs outside security. However, it wouldn't hurt to ask Austrian in Vienna if they can check your bags through to Sacramento, they might, and in that case you would be able to drop your bags off after customs in Terminal 5.


    I'm thinking of doing a carry-on and doing the one stop program - this way I would have way more time - - if I do that will I still need to do the kisok?? thank you


    Which Kiosk? If you don't have US Airways boarding passes you will still have to get them at a Kiosk in Terminal 2, however that won't take much time.


    The Kiosk in customs is what I meant - I do have a reservation with United at Terminal 1 - my back up plan if I don't make it in 2 hours will be with US Airways to Sacramento with carry-on only - I can't take the chance of making the flight with United so that is why I have this back up plan - so I'll get boarding pass's at Terminal 5 and get boarding pass at Terminal 2 if that is what I end up doing - - Thank You for your help!!


  • Terminal changes and assistance
    Aug 20, 2013
    1) From YQT, on United- where do we clear customs? 2) With terminal changes, do you offer any services for those with disabilities? How do I find out about this?


    Flights from YQT clear US immigration in Terminal 5. If you have a connection on United or United Express, that will be in Terminal 1 or 2. If you are disabled and need wheelchair assistance, call United to request it.


  • RE-Cheking baggagec
    Aug 21, 2013
    I will be arriving at Chicago(ord) on 27 and leaves to ORLANDO From Trivandrum (india) on Etihad Flight Should I pick up my baggage from T5 and moves to To the terminalfor orlando with the baggage .Jos


    On arrival at ORD at Terminal 5, you need to go through passport check, retrieve checked bags, go through customs clearance and re-check-in bags; then proceed up one level to the Airport Transit System (ATS) station and take the ATS train, which runs every few minutes, to your connecting Terminal 1, where you need to go through security check before proceeding to your connecting gate. Terminal 1 has Concourses B (gates B1-B22) and C (gates C1-C32). The overhead screens will indicate flight & gate numbers.


    What's your question? What airline are you flying to Orlando?


    I booked on Etihad codshare with AA


    thank you very much .thanks a lot


    thanks a lot for this great information jos


    Also, SUAUG is incorrect with telling you what terminal to go to. Your American Airlines flight to Orlando will depart from Terminal 3, not Terminal 1. That is important.


    thank you ZAP I will be arriving at 1535 o T5 and leaving from T3 on 1850 enough time 1st time in US and not familiar with big airports


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