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  • how much time for customs?
    Feb 9, 2014
    1
    We are arriving at T5 on Turkish Airlines at 6:50 pm and need to catch a flight that night to San Francisco. How much time should we allow to get through customs and to get our departing gate for AA or United? We are not checking bags, carry-ons only. Thanks!

     

    I would leave about 2 hours which is about perfect because both of those airlines likely have a flight to SFO that leaves at about 9 PM.

     

  • USAir Flight operated by American Eagle - will my gate be in Terminal
    Feb 6, 2014
    1
    Hi! I am booked on US Airways flight # 3007 Operated by CHAUTAUQUA AS AMERICAN CONNECTION and my connecting flight with an hour layover is US Airways 4480 Operated by AMERICAN EAGLE AIRLINES. Will I be in Terminal 3 with American or Terminal 2 with USAir? My return trip has the same connection, but I only have 35 minute layover. Will I switch Terminals or are these flights considered American Airlines? A bit confused. Thanks!

     

    Both flights will be in Terminal 3 - they're both American flights. You should have enough time if the first flights are on-time, but it's still a tight connection.

     

  • LAX-ORD-DUB
    Feb 6, 2014
    1
    United flight from LAX lands at ORD at 1700 terminal 1 we then depart on Aer Lingus at 915 terminal 5. Purchased as one ticket. Will 2.25 hrs be enough? What would happen if we miss the Aer Lingus flight?

     

    Yes, that should be enough time. Your connection shouldn't take more than maybe an hour. If you miss your connection you'll probably be put on the Aer Lingus flight the next day. However United may be able to rebook you on their late flight to London and then on to Dublin.

     

  • T2 to T3 in 60 minutes?
    Jan 31, 2014
    2
    Hello, I will be arriving at ORD on US Airways (T2) at 8:32pm from Phoenix. Departing American Airlines (T3) at 9:35pm to London (with checked bags). Possible to make that connection? Will I need to re-check bags and go through immigration?

     

    Your bags will be checked through to London. You will not have to go through immigration or security. T2 and T3 are connected beyond security by a walkway.

     

    Thank you!

     

  • 40 minute layover
    Jan 28, 2014
    1
    We are arriving from Toronto at 2:51 pm Terminal 2 and departing for Houston at 3:31 from Terminal 1. Is there an airside shuttle bus? What's the best way to get to Terminal 1? Thanks

     

    Terminals 2 and 1 are connected by a walkway inside security. You do not have to take a shuttle bus. Just follow the signs pointing the way to your departure gate.

     

  • Getting from T5 to T3 on AA
    Jan 26, 2014
    1
    I am arriving ORD in T5 from Cancun on AA Flt #1417, arrives 4:40pm. My connection to Boston AA Flt #2474 departs T3 at 5:55pm leaving 70-80 minutes to make connection. - Do I need to pick up checked bags in T5 and go through Customs? - Is 70-80 min enough time to make my connection in T3?

     

    Yes, you will have to claim your baggage after clearing Immigration, go through customs, and then re-check your bags in T5, then take the ATS train to T3 and go through security. It's possible to make that connection but it will be tough to make it. If you miss your connection AA has two later flights from ORD to Boston that you can be rebooked on.

     

  • T3 to T5 in 80 min?
    Jan 23, 2014
    3
    Hello, I will be flying into ORD on AA (T3) at 7:00pm. Departing British Airways T5 at 8:20pm. Only carry on luggage, will I have time to rush and make it? Is the BA bus/shuttle an option that time of day? If so, where do I pick it up?

     

    Yes, the AA/BA bus should be running at that time. It departs from gate G17 and K20. Even if you take the ATS train you should have enough time.

     

    Thank you ZAP for the reassuring comment. Is the AA/BA bus pickup area marked & easy to find? I'm supposing it is down on the lower level via an escalator? If I do take the ATS train to T5, is security checkpoint normally expedient? Thank you!

     

    There's a few signs on the main level showing you how to go down to the lower level to get to it. Security in T5 shouldn't be too bad after 7, especially in the winter.

     

  • Blue Line to Terminal 5
    Jan 9, 2014
    1
    This is my first time at O'Hare. I usually do Midway so I'm not familiar with the transportation system. How much time/where should I go to get from the Blue Line to Terminal 5?

     

    It takes about another 10-15 minutes to reach T5 from the Blue Line stop. The fastest way is to go into T2, go up 3 stories and over to the ATS station, and then take the ATS to T5.

     

  • Transfer from AI(Terminal 5) to Delta (Terminal 2)
    Jan 8, 2014
    1
    I am traveling from Delhi to Minneapolis via Chicago. My international flight(AI) is getting down at Terminal 5 and i need to board the domestic FLIGHT(Delta) from Terminal 2. Since i need to re-checkin, can i do the same at Terminal 5 for delta and then get into ATS train? or i will need to carry the check-in bags to Terminal 2?

     

    If your tickets were bought on the same reservation Air India should be able to check your bags to MSP and then you can drop them in T5. If not, then you will have to take them on the ATS Train to T2 and check them with Delta there (and pay checked bag fees).

     

  • Terminal 3 connection time 1 hour
    Jan 6, 2014
    1
    I would be travelling from cleveland to Chicago( AA 3073) and reaching concourse G at 7:00 PM CST . I would need to board the Qatar airways flight to Doha from Terminal 3 ( not sure of the concourse) . The flight departs at 8:00 CST 1) Would 1 hour be sufficient time to catch the Qatar airways flight 2) Which concourse does Qatar airways depart ? 3) Do i need to go through a security check ? 4) Where do i hand over my I 94 form ? Chicago or Cleveland ? I work on H1B visa

     

    The Qatar Airways flight leaves from Concourse L. You will not have to go through security. You will hand over your I-94 as you board the flight in Chicago. You should have enough time if your first flight is on-time.

     

  • Connecting flight in ORD - AA1564 with AI0126
    Dec 31, 2014
    3
    I have booked tickets from Phoenix to Delhi via Chicago. PHX to ORD is AA1564 and ORD to DEL is AI0126. The lay away time between the flights is 1 hr 50 mins. AA is saying this is not a legal flight since the gap is less than 2 hrs, although I have the tickets in my hand. The travel agent is unable to give me any other option and they are saying this is a legal ticket. Even AI is saying the same. Not sure what to do. Please suggest.

     

    Were the two tickets booked together or separately? 1 hr 50 minutes is a doable connection if everything runs perfectly and your bags are automatically transferred (if both tickets were bought on the same reservation). However, if there is any delay or if you have to move the bags between terminals yourself that probably isn't enough time. Note that you will have to take the ATS train from T3 to T5, get your AI boarding pass, and go through security.

     

    Thanks ZAP, tickets were booked together, but AA is saying this is not a legally valid ticket. They may prevent us from boarding in Phoenix itself. Is that possible?

     

    Yes, it is possible. They should be able to re-book you free of charge for an earlier Phoenix-Chicago flight if there is one or the last flight the night before (which would require spending the night in Chicago, but is still probably cheaper/easier than changing everything).

     

  • Travelling from Phoenix to Istanbul via O'hare in two separate tickets
    Dec 28, 2013
    5
    Hi - I have booked two separate tickets one from Phoenix to O'hare(American Airlines) and other one from O'hare to Istanbul(Turkish Airlines) and the connection time between two flights is apprx 2 hr 40 mins. Could you pls let me know if I can check my buggage all the way to Istanbul from Phoenix and the connection time is sufficient as I have 3 checked in baggages ?

     

    US Airways and Turkish have an interline agreement but since you booked separate tickets they are under no obligation to check the bags through for you, but it doesn't hurt to ask. If your first flight is on-time you should have enough time, even if you have to move the bags yourself via the ATS train from T2 to T5.

     

    Just a small correction that from phoenix its American airlines.. is it going to be from t2 to t5

     

    No, if your flight from Phoenix is on American it will arrive in T3. Otherwise the procedure is the same.

     

    Thanks - IF american airlines flight gets delayed and i cant onboard Turkish airlines. Will AA compensate and book my onward journey ?

     

    You will likely be rebooked for the Turkish Airlines flight the following day (and you will have to contact Turkish for this and explain that you were late due to an inbound connection). You will not receive any other compensation since you booked the reservations separately.

     

  • YQR-ORD-FLL 2hrs 15 mins
    Dec 20, 2013
    1
    We are arriving at Terminal 5 and leaving from Terminal 1 - I know that we will most likely have to clear immigration/customs at Terminal 5 - but do we have to transport our checked baggage from there to Terminal 1 prior to going back through security? Will we have enough time?

     

    Yes you have enough time. On arrival, go through passport check, retrieve checked bags, go through customs clearance and re-check-in bags; then proceed up one level to the Airport Transit System (ATS) station (follow signs)& take the ATS train, which runs every few minutes, to T1, where you need to go through security check before proceeding to your connecting gate.

     

  • Terminal 5 to Terminal 2 in 2.5 hours
    Dec 19, 2013
    1
    I will be flying on Cathay Pacific from HKG landing at ORD at 13:50. I then plan to take flight DL 3300 to DTW at 16:25. I am booking this trip in two separated tickets. Is this sufficient time? Thanks for your help!

     

    Yes, that should be enough time.

     

  • Terminal 5 to Terminal 3 ( and through Customs & Immigration)
    Dec 19, 2013
    1
    I am flying back from London (British Airway) to Terminal 5 then I have a connection to Indianapolis through Terminal 3. Will 90 minutes be enough time to change terminals including customs & immigration ?

     

    That is pushing the limit of what's possible. You'll have to take the ATS train between terminals and go through Security in T3.

     





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