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  • Tight connection
    Sep 1, 2014
    Hi, I will be arriving at terminal 5 from Mexico and leaving from Terminal 1 2 hours later. Do you think I will have enough time for immigration and customers? are there shuttle between terminals? thanks


    Yes, that should be enough time. The terminals are connected by the ATS Train.


    Sep 1, 2014
    Hi I am looking at a ticket to fly from NYC to John Wayne airport with a stop in Chicago. The time between flights is only 35 minutes...both are AA flights and the route is domestic. Is this enough time to make my second flight and would my bags make it??? or is this a bad idea?


    Yes, it's possible but it doesn't leave much time for delays, which are very common when departing NYC airports.


  • Dropping at Terminals ONE and FIVE
    Sep 1, 2014
    I have family that leave tomorrow, Sept. 1 for Ireland, and also my husband is leaving around the same time for L.A. How do I drop him at Terminal One and come back around to drop the other part of my family at Terminal Five? The map isn't clear. Thank you!


    Just drive along the departure level. You will come to T1 first, then follow the signs to T5. You will come to it after T3.


  • Tight connection
    Sep 1, 2014
    We arrive at Chicago airport at 2:10 PM at terminal 5 and have to be at terminal 3 to catch a flight to Seattle at 3:35 PM. Do we have enough time since we have to go through customs?


    1 hr 15 minutes is probably not enough time. What airlines are you flying and where are you coming from?


    We are coming from Spain on Iberia Airlines to Chicago and leaving on American Airlines to Seattle


    Yes, that is below the International -> Domestic minimum connection time. You can try it (it is possible, especially if your Iberia flight is early) and if you miss it they'll rebook you. or you can call where you bought the ticket from and ask to be rebooked because it's an illegal itinerary.


  • Terminal 2 to terminal 5
    Aug 30, 2014
    Hi. I m travelling from yyz to ahm & i've connecting flight from yyz air canada via chicago to Ahm with air india & i want to got from terminal to terminal 5 & i have only 3 hours...Is it good enough time? & what about my luggage? It will be directly transferred from 1 flight to another flight or am i supposed to carry it from the connecting flight. Do i have enough time to transfer the luggage?


    Yes, 3 hours should be plenty of time. If you purchased your tickets together your baggage will be tagged through to India in Toronto. If you purchased your tickets separately you will have to claim them in Terminal 2 upon arrival and take them to T5 to check with Air India. Regardless, 3 hours should be enough time. You will pre-clear US Immigration and Customs in Toronto.


    That is terminal 2 to terminal 5..is that enough time?? How much time does it take normaly? N i have two fifferent flights in one itenary air canada and air india..did i have to go woth my bagges again?


    If you have one itinerary your bags should be checked over to Air India in Toronto so you won't have to do anything with them in Chicago. To get from T2 to T5 via the ATS train shouldn't take more than 20-25 minutes. You will probably have to get your Air India boarding pass from the Air India check-in counter. Then you will go through security and to your departure gate. Again, you should have plenty of time.


  • Connection 40 Minutes Enough Time If On Last Seat of Plane?
    Sep 2, 2014
    We are traveling AA with a 40 minute connection to another AA flight. We'll be disembarking as of now from the next to last row of a smaller plane (EMBRAER EMB 175 Jet, row 22). What are the odds of making this connection so that our luggage follows us to the next connection? Would they be willing to change our seats on this basis? (Flight is a couple months away).


    Oh, and the next connection is NOT AA, so I'm a big concerned about luggage keeping up with us if we miss this flight.


    What airline is the second flight on?


    Both AA flights for the first and second leg. Not familiar with Chicago airport. And not sure if either flight tends to run on time. Thanks.


    If both flights are AA then they will both be in Terminal 3. If the flight is a few months away better seats should be available now - log into your itinerary on aa.com and check. If your flight is on-time this should be a very doable connection.


    Thanks for the input. Our seats have already been assigned and confirmed by the airport (I requested them side by side.) I'm not very sure how to go about getting them changed. I went through onetravel.com. I'll have to dig into this, but I didn't see a place to request a change. Is calling the airline the best idea on this? I really appreciate the advices.


    Ask the flight attendants to allow you to disembark before everyone else. They can make an announcement as soon as they pull up to the gate (or open the doors) that a passenger needs to catch a connecting flight and needs to get off first. Some people might grumble but in my experience most travelers try to help each other and will give you the courtesy of not stepping out into the aisle so that you can pass. Good luck


    Thank you so much. I had a plane stay on the ground for an hour once checking a malfunctioning light so that th connecting flight left ten minutes early--last flight of the night. We had a three year old and a baby then, had to find car seats, cab driver got mad waiting for us, left the van doors open, gunned the motor, throwing our luggage out. My husband, a very kind and soft spoken man, had to yell at him to get him to stop, step back out to retrieve our belongings from the street. All the while, we were trapped in the van with a smoker, and my toddler was coughing his head off asking why people smoked in an already tense environment. It was awful. We were spent, nerves frayed, didn't sleep all night trying to go into another day of travel. I was scarred. We asked the stewardess to let the connecting flight know and she said, "I'm sorry, we cannot do that." Really? We ran, carrying diaper bags and stroller, only to watch that plane taxi away ten minutes early. Probably had a whopping ten people on the flight if it was anything like ours. Good to know stewardess will help in a pinch. I sure hope so! I got our seats moved to the middle section last night, so maybe that will help a bit. Never hurts to ask in a pinch, right?


    The stewardess wasn't lying to you. They have no way to contact another flight, nor do they have any control when it leaves.


    Good to know. One would have thought that connecting flights would somehow be "connected" with communications. LOL


  • Terminal 2 to Terminal 5
    Aug 29, 2014
    Hi, I'll be travelling on Monday (Sept 1st) from Ottawa Canada to Seoul. I'll arrive at T2 and my flight to Korea departs at T5. I have 1h20 minutes between flights and I would like to know if that would be ok. The departure flight is KE38 around 1235 Thanks!


    That will be really tough as you will have to go through security again in T5. It will be impossible if you purchased tickets separately and have checked baggage as you will have to claim your bags in T1 or T2 and then take them on the ATS train to T5, by which time you will have missed the bag cutoff.


  • Terminals
    Aug 30, 2014
    Are all connecting (domestic) flights on United within the same terminal at ORD? It would be IAH connecting in ORD to BUF. Thank you


    Most flights are in Terminal 1 but some United Express flights are in Terminal 2. However, Terminal 1 and Terminal 2 are connected inside security by a walkway.


    Thank you


  • Flying from PDX, then onto Dublin, Ireland
    Aug 29, 2014
    I'm arriving in ORD at 5:16 PM, then transferring to catch a flight to Dublin at 8:00 PM. Do you know what terminals I'll be going to and how do I transfer between them? Thank you! :-)


    What airlines are you flying? This question can't be answered without knowing that.


    Oh, sorry! (Doh!) United Airlines. :-)


    United doesn't fly from ORD to DUB, so that flight will be operated be Aer Lingus. As such you will arrive in Terminal 1 and depart from Terminal 5. Your baggage will be transferred, but you will have to exit Terminal 1, take the ATS Train to Terminal 5, and go through security again there. You still have plenty of time to do that.


    Thank you very much indeed; I appreciate the help.


  • LAX-ORD-ZUR United Airlines/Swiss Air
    Aug 29, 2014
    We are looking UA flight from LAX to ORD arriving 5:18PM:, connection time is 2 hours at 7:15pm to Swiss Air going to ZUR in late November Sat Nov 22 (weekend before Thanksgiving). Is that enough time for connection?


    Yes, that is enough time. Saturday is the least busy day. You will however have to take the ATS Train from T1 where you will arrive to T5 where you will depart and go through security.


  • Drop off baggage at 1:30 am
    Sep 1, 2014
    my son is 17, just arrive to ORD from an international flight and have conection to MBS (saginaw) at 6;30, Gate F1D terminal 2. He was said that drop off kiosk open at 3;30 am and he should left baggage at terminal 1. Should not drop the baggage at teminal 2 where is the conection flight? Does he need to wait until 3:30 am?


    United does not accept checked baggage in Terminal 2 even though they have gates there, so he will have to take it to Terminal 1. Yes, the check-in counters are closed from approximately 10:30 PM to 3:30 AM.


    thank you ZAP, it is difficult to find these kind of details are cause a lot of stress. I hope this could be useful for other travelers. Fortunately he could complete his trip safely.


  • connecting flight AMS-ODR-SFO
    Aug 28, 2014
    I have connecting flight from AMS-ODR-SFO. Layover in Chicago is 1 hour and 45 minutes. I'm not an US-citizen, so my biggest concern is the lane at the migration. This is my first time at the O'hare airport, so I also don't know the distance from the migration to the baggage claim and from the baggage claim to the counter to drop off my bags again. Could you please tell me the connecting flight procedure? Is there a fast lane at the migration for people who need to catch their next flight? Is 1 hour and 45 minutes enough time to make the connection? And how far is the baggage claim to the drop off counter?


    I'm flying Lufthansa


    Both of your flights will actually be on United. you will arrive in Terminal 5, go through US Immigration, collect your baggage, go through US Customs, then immediately after, re-check your bags with United. Then you will follow the signs up 2 levels to the ATS Train, You will take the ATS train 3 stop to Terminal 1 where you will enter Terminal 1 and go through security and to your departure gate. You should have enough time if your first flight is on-time.


    thanks for the info! how long does it usually take to go through US immigration and customs. Arrival time is 1.25 pm


    another question, where do i need to recheck the bags? is it close to customs?


    It usually takes 30-50 minutes to get through Immigration and customs. The re-check desk is immediately after you clear customs.


  • landing and transferring
    Aug 26, 2014
    I arrive on a B.A. flight at terminal 5 with a connecting flight to Lexington at terminal 3.Lay over is 1 hour and 45 min... is this sufficient? What is the procedure after landing and then how do I transfer to terminal 3. Many thanks


    You will arrive in Terminal 5, be directed to US Immigration where they will check your passport, then you will claim your bags, then you will go through US Customs, then you will re-check your bags with American, then you will go up 2 floors to the ATS train and take it one stop to T3. Then you will go over the roadway and into the T3 lobby and through security and to your departure gate which will be on concourse G. You should have enough time if your first flight is on-time, but you have very little time to spare in the case of any delays.


  • 60 minute connection?
    Aug 25, 2014
    Incoming flight from PIT with a 1 hour connection. Both flights are on American/American Eagle so I believe both will be in Terminal 3. Is this enough time??


    Yes, if your first flight is on-time this should be plenty of time.


  • 40 minute connection
    Aug 25, 2014
    I arrive American at ORD at 4:55 pm and have an American flight at 5:35 pm to Paris. Is this enough time to make the connection?


    Yes, that should be enough time if your first flight is on-time. All you have to do is go from your arrival gate to your departure gate which will both by in Terminal 3. However, it doesn't leave much time for possible delays.


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