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  • International to Domestic Connection
    Feb 5, 2015
    Hi, I am arriving with Turkish Airlines Flight to Terminal 5 and have to connect to American Eagle flight to Green Bay, Wi from terminal 3. My question is is there an American Airlines luggage-check-in counter in terminal 5 where I can check-in my luggage and leave there even if I am arriving with Turkish Air, or do I have to carry all my luggage to Terminal 3 and check-in my luggage there? Thank you for any help.


    Did you purchase your tickets together or separately? If together and your bags are tagged to GRB you can re-check at the transfer desk in T5. Otherwise you will have to take your bags with you on the ATS Train and check them at the AA counter in T3 and pay a checked bag fee.


  • dublin- ohare - atlanta
    Feb 4, 2015
    looking at booking flights from dublin to atlanta with a stopover in ohare, they both say that they arrive/depart from terminal 5. does 90 mins give me enough time and if they are both in terminal 5 (aerlingus, arriving) skywest/united express departing how far are the gates and do i need to go through security/baggage claim again or are bags checked through to atlanta. will have cleared customs in dublin. travelling with someone who would very slow walker so wondering if timing would be an issue.


    That is incorrect. No Ohare-Atlanta flights depart from Terminal 5. You will arrive in Terminal 5 and have to take the ATS Train to Terminal 1 or Terminal 2 (B and C gates are in 1, E and F gates in 2). Then go through security. Your bags will be checked through because you will pre-clear US Immigration and Customs in Dublin. You have enough time.


    thanks for letting me know that. confused as to why on the aerlingus website under flight details it says that the connecting flight is also leaving from terminal 5, just as well I found your website and could check it. at least I know that we have enough time to make the connection. thank you very much for your help.


  • Connecting Flight
    Feb 3, 2015
    I will be flying from Newark NJ, United Airline. 11:07 AM arrival time (ORD - O'Hare) I have 53 min connecting time to Asiana Airline, would that be enough? Thanks a lot for your help.


    That is a bit of a difficult connection. Assuming you purchased your tickets together your bags will be checked through and you will be issued both boarding passes in Newark. However, you will have to take the AirTrain from Terminal 1 where you will arrive to Terminal 5 where you will depart and go through security. It's possible but doesn't leave much time to spare if your first flight is delayed.


  • Is 2 hr 15 minutes enough time to get thru customs with no baggage
    Feb 2, 2015
    I am flying in from Cancun in the morning with American airlines. I depart 2 hrs and 15 minutes later on Envoy Air as American Eagle airlines. will I have enough time to get through customs and make connecting flight? I will have carry on only. no baggage to check.


    I want to add that my flight from Cancun will be in at 10 am terminal 5. I will depart at 12:15 domestic flight on American Eagle terminal 3. once again no luggage. but I HAVE to be back to my hometown and am wondering if 2 hr 15 minutes is going to get me through customs and to terminal 3 in enough time.


    Yes, that should be enough time. Immigration should not be crowded at that time.


  • Coming in from Toronto
    Feb 2, 2015
    Hi, I am coming in from Toronto at 5:20 into O'Hare and flying out to Lincoln at 6:50, all on United. Is that sufficient connect time?


    Yes. That is enough time. You will preclear US immigration and customs in Toronto.


    I'll be coming in to Toronto from Istanbul (still on United). Will they still preclear me in Toronto? Thanks a lot for your help!


    Yes, you will still preclear US Customs in Toronto.


  • Short transfer: combine 1-stop and APC?
    Feb 2, 2015
    Flying from LHR to SAT with 1h 25min transfer at ORD. I only have carry-on luggage. Is there enough time? Could I use the 1-stop clearance? Also, I have a previously used ESTA (non-US citizen). Could I use the automated passport control? In which order do I pass though 1-stop and the APC? Do I fill out the customs card on the plane, or is it faster to do it in a kiosk? Thank you!


    Yes, if you are a previous ESTA user you can use the APC. You will be given the customs cards on the plane, but if you use the APC you won't use them. The APC is faster.


  • Heathrow to Phoenix via ORD
    Jan 30, 2015
    my 'american airlines' plane lands at ORD at 12:45pm on a Wednesday at terminal 5 and i have to get on a "US Airways" plane that departs from terminal 3 at 14:05. iv called my TA and explained she then called the airline and got back to me saying this is enough time!.... how is this possible? this is all on the same ticket! what do i do? what happens if i don't make my connection?


    It is 10 minutes below the minimum connection time. It is possible to make this connection though, especially if you are a US Citizen. Just move as quickly as possible. If you do miss your connection you will be rebooked on the next AA or US Airways flight to Phoenix.


  • transfer from international to international
    Jan 30, 2015
    I'm looking at at ticket that arrives at terminal 5 and departs from terminal 2. Both are international flights, meaning I will not actually enter the US. Do I still need to go through baggage claim and immigration? Also, will 1hr 35min be enough time for the transfer?


    The flight is from ICN (Asiana) to YYZ (Air Canada) with a connection in ORD.


    Yes, you will still have to go through US Immigration, claim your bag, go through US Customs, re-check your bag at the transfer desk, take the ATS Train to T2 and go through security. 1 hr 35 minutes would be about the bare minimum possible for this connection.


    Then I guess it would be safe to buy a ticket that gives me more time between flights. Thanks for the info!


  • AA changed flight
    Jan 29, 2015
    AA changed my flight from SJD to land at 7:10 pm in ORD and my connecting domestic flight to ALO leaves at 8:10. I know that is less than the minimum connecting time for an international flight return per the airline. If the flight is on time and I do not have any checked bags, do I have a chance of making the connecting flight after getting through customs? My only other options are flying to a different final city and driving the rest or having a (scheduled :-)) overnight layover.


    Without checked bags you do have a chance - there's a special line for passengers without checked bags and security lines start getting very short after 7 PM.


    Thank you. That is useful information!


  • Connecting flights
    Jan 28, 2015
    I am landing in o hare airport, terminal 2 and only have 1 hour 45 mins to catch connecting flight from terminal 5. Is that enough time?


    If you purchased your tickets together, yes, that should be enough time.


    How do I get to terminal 5 from terminal 2


    The ATS Train connects them outside security.


  • DC-Indy
    Jan 26, 2015
    We have an hour between arrival from DC on flight 670 and departure to Indy on 597. Is that enough time to make the connection


    What airline are you flying? If both flights are on United or Both flights are on American that is enough time. All you have to do is walk from your arrival gate to your departure gate.


  • layover
    Jan 26, 2015
    we are flying from STL to FCO with a layover in ORD. All flights are AA. We have a 1 hour layover. Is that enough time? Thanks


    Yes, that should be enough time. All you have to do is walk from your arrival gate to your departure gate which will both be in Terminal 3.


  • 38 minute layover
    Jan 25, 2015
    I am considering flying to OKC from CLE with a 38 minute layover at ORD. Both are united flights purchased together. Is this enough time if I have checked baggage?


    Yes, it is enough time but obviously leaves very little time to spare in case your first flight is delayed.


  • UA from San Juan connect thru ORD to Winnipeg via UA
    Jan 24, 2015
    51 minutes between arrival and departure; what happens if we don't make it?


    Yes, that should be enough time. All you have to do in Chicago is walk from your arrival gate to your departure gate. All United gates at ORD are connected inside security. If you miss it due to a late flight you will be rebooked on the next available flight to Winnipeg.


    thanks - if arrival is late, next flight isn't 'til next morning - does UA put us in a hotel?


    It depends on the reason the flight was delayed.


  • Baggage
    Jan 24, 2015
    Hi, i m having connection in ORD, coming in from Heathrow (terminal 5, AA flight) and flying to Lambert, St Louis Int. (terminal 3). Do i have to claim out luggage and re check or will it be transferred for me?


    You will arrive in T5, go through US Immigration, claim your bags, go through US Customs, then re-check your bags at the transfer desk, then take the ATS Train one stop to T3 and go through security and to your departure gate.


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