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  • Terminal 3 connection time 1 hour
    Jan 6, 2014
    I would be travelling from cleveland to Chicago( AA 3073) and reaching concourse G at 7:00 PM CST . I would need to board the Qatar airways flight to Doha from Terminal 3 ( not sure of the concourse) . The flight departs at 8:00 CST 1) Would 1 hour be sufficient time to catch the Qatar airways flight 2) Which concourse does Qatar airways depart ? 3) Do i need to go through a security check ? 4) Where do i hand over my I 94 form ? Chicago or Cleveland ? I work on H1B visa


    The Qatar Airways flight leaves from Concourse L. You will not have to go through security. You will hand over your I-94 as you board the flight in Chicago. You should have enough time if your first flight is on-time.


  • Connecting flight in ORD - AA1564 with AI0126
    Dec 31, 2014
    I have booked tickets from Phoenix to Delhi via Chicago. PHX to ORD is AA1564 and ORD to DEL is AI0126. The lay away time between the flights is 1 hr 50 mins. AA is saying this is not a legal flight since the gap is less than 2 hrs, although I have the tickets in my hand. The travel agent is unable to give me any other option and they are saying this is a legal ticket. Even AI is saying the same. Not sure what to do. Please suggest.


    Were the two tickets booked together or separately? 1 hr 50 minutes is a doable connection if everything runs perfectly and your bags are automatically transferred (if both tickets were bought on the same reservation). However, if there is any delay or if you have to move the bags between terminals yourself that probably isn't enough time. Note that you will have to take the ATS train from T3 to T5, get your AI boarding pass, and go through security.


    Thanks ZAP, tickets were booked together, but AA is saying this is not a legally valid ticket. They may prevent us from boarding in Phoenix itself. Is that possible?


    Yes, it is possible. They should be able to re-book you free of charge for an earlier Phoenix-Chicago flight if there is one or the last flight the night before (which would require spending the night in Chicago, but is still probably cheaper/easier than changing everything).


  • Travelling from Phoenix to Istanbul via O'hare in two separate tickets
    Dec 28, 2013
    Hi - I have booked two separate tickets one from Phoenix to O'hare(American Airlines) and other one from O'hare to Istanbul(Turkish Airlines) and the connection time between two flights is apprx 2 hr 40 mins. Could you pls let me know if I can check my buggage all the way to Istanbul from Phoenix and the connection time is sufficient as I have 3 checked in baggages ?


    US Airways and Turkish have an interline agreement but since you booked separate tickets they are under no obligation to check the bags through for you, but it doesn't hurt to ask. If your first flight is on-time you should have enough time, even if you have to move the bags yourself via the ATS train from T2 to T5.


    Just a small correction that from phoenix its American airlines.. is it going to be from t2 to t5


    No, if your flight from Phoenix is on American it will arrive in T3. Otherwise the procedure is the same.


    Thanks - IF american airlines flight gets delayed and i cant onboard Turkish airlines. Will AA compensate and book my onward journey ?


    You will likely be rebooked for the Turkish Airlines flight the following day (and you will have to contact Turkish for this and explain that you were late due to an inbound connection). You will not receive any other compensation since you booked the reservations separately.


  • YQR-ORD-FLL 2hrs 15 mins
    Dec 20, 2013
    We are arriving at Terminal 5 and leaving from Terminal 1 - I know that we will most likely have to clear immigration/customs at Terminal 5 - but do we have to transport our checked baggage from there to Terminal 1 prior to going back through security? Will we have enough time?


    Yes you have enough time. On arrival, go through passport check, retrieve checked bags, go through customs clearance and re-check-in bags; then proceed up one level to the Airport Transit System (ATS) station (follow signs)& take the ATS train, which runs every few minutes, to T1, where you need to go through security check before proceeding to your connecting gate.


  • Terminal 5 to Terminal 2 in 2.5 hours
    Dec 19, 2013
    I will be flying on Cathay Pacific from HKG landing at ORD at 13:50. I then plan to take flight DL 3300 to DTW at 16:25. I am booking this trip in two separated tickets. Is this sufficient time? Thanks for your help!


    Yes, that should be enough time.


  • Terminal 5 to Terminal 3 ( and through Customs & Immigration)
    Dec 19, 2013
    I am flying back from London (British Airway) to Terminal 5 then I have a connection to Indianapolis through Terminal 3. Will 90 minutes be enough time to change terminals including customs & immigration ?


    That is pushing the limit of what's possible. You'll have to take the ATS train between terminals and go through Security in T3.


    Dec 14, 2013
    Hello Iam flying from XNA, bentonville Arkansas to Doha, by conecting at ORD. I purchased a single ticket. From XNA it is american airlines departing 5.55 pm but it always departs late by 6.25-30. the flight is normally coming in terminal 3 Gate G18. by 8.15-8.20 pm. the Qatar also is in Terminal 3, BUT I DONT KNOW GATES. and it is departing 8.45 pm. I have an old parent also with me.. Is this a good chance I will get the qatar flight. do i need to run and hurry. Also if I miss what will happen? will they send me in teh next qatar flight or? what will happen. the entire journey is a Codeshre between american airlines and Qatar Thanks in advance


    The Qatar Airways flight leaves from concourse L. You should have enough time to make the connection. If you miss the flight then you will be rebooked on the Qatar airways flight the next day and spend the night/day in Chicago.


    Thanks ZAP, Do i need to book or Qatar airways will take care of the next flight and hotel bookings. does the help desk in chicago will take care thanks in advance


    If you miss the connection then American will rebook you since they sold you the ticket.


  • Baggage Check In Info for Air India
    Dec 12, 2013
    I've 2 separate tickets.I'm arriving at Terminal 3 of chicago o'hare through American Eagle. Then I've international flight from T5 to Air India. Can I check in my baggage at T3 for International flight. or Do I need to move all the baggage to T5 to check in the baggage. If Yes, what are the facilities. Does American Airlines transfers baggage directly for airindia. I'm travelling alone. Please advise.


    You need to bring your baggage to T5 on the ATS Train. Air India has nothing in T3. American and Air India do have an interline agreement, but they are under no obligation to check your bags over to them since you purchased two separate tickets, but it never hurts to ask.


    Thanks.. What are the options of moving luggage from T3 to T5. Since I'm travellling after 2 years. I've quite a good amount of luggage.


    The only way to get from T3 to T5 is the ATS Train, where rented baggage carts aren't allowed. If you can't carry all your baggage yourself, I recommend buying a portable baggage cart and packing it in your luggage, then either re-pack it or abandon it in T5 if you don't want to bring it back to India with you.


  • Terminal 5 to Terminal 2 (US citizen) Budapest - Zurich - White Plains
    Dec 11, 2013
    I will be flying through O'Hare and have 2 hours and 10 mins to go from Terminal 5 to my connection in Terminal 2 (with one checked bag). Is there anything I can do in advance to try and make this connection? I'm flying on Swiss to O'Hare T5) then United from O'Hare (T2). Travel agent booked all flights together. Flight arrives to Chicago at 15:55 but on December 20 I assume all times will be busy. Any tips or ideas?


    You should have enough time. You will be able to re-check your bag in T5 after you clear customs. Be sure to check the monitors before you get on the ATS Train as your white plains flight could leave from either T1 or T2.


  • getting to global entry registration form terminal 1
    Dec 10, 2013
    I have only about 15 minutes to make my appointment for global entry in international concourse. What is the quickest way and then can I return and get my luggage ?


    You will have to take the ATS train and it will probably take more than 15 minutes. You'll have to hope your flight is early. Leaving your luggage on the carousel for an hour always involves some risk that it will get stolen. Also at that point it may be removed and taken to the baggage office/put in the "row" of luggage near the office. By the time you get back your flight probably won't be on the monitors anymore so you may have trouble finding it.


    Thanks How much time do you think it would take to get to international terminal if my flight was early?


    15-20 minutes if you happen to get a close gate in T1, walk very quickly, and get lucky by not having to wait for the train for very long.


  • from terminal 5 to 3
    Dec 10, 2013
    Hi I am arriving to ORD in two days. I am coming in from New Orleans to terminal 5 and will leave 2 hours later from terminal 3 to Copenhagen with Sas. So I have two hours, only carry on luggage, can this be done? Thanks in advance.


    You will not arrive from New Orleans in Terminal 5. No New Orleans-Chicago flights arrive in Terminal 5. Perhaps you have it backwards as SAS flights leave from Terminal 5. What airline are you flying from New Orleans to Chicago?


  • YXU - ORD -PVR
    Dec 1, 2013
    Hi, travelling from London, Ontario, Canada To Puerto Vallarta, Mexico through ORD Sunday morning Dec. 8th. Have 2 hours to connect from Terminal 5 to Terminal 1, with no US Customs pre-clearance in London. Is that sufficient time? Aso, any tips appreciated. Thanks


    On arrival at ORD you need to go through passport check, retrieve checked bags, go through customs clearance and - if transferring to another flight - re-check-in bag; then proceed up one level to the Airport Transit System (ATS) station and take the ATS train, which runs every few minutes, to your connecting Terminal 1, where you need to go through security check before proceeding to your connecting gate. However, if you have no checked baggage, you can now use expedited '1-Stop' customs processing express lanes. You have enough transfer time.


    Yes 2 hours should be enough time to do all that.


  • Change of terminals
    Nov 25, 2013
    Hi, I'm travelling from Phoenix to London via Chicago on 15 Dec. My flight from Phoenix arrives in Terminal 3 and departs to London from Terminal 5. What are my options for change of terminal? Also do I have to go through check-in process and security check again? Please advise. Thanks


    What airlines are you flying? If your tickets were bought on the same itinerary your bags should be able to be checked through to London (although that may depend on the airlines you are flying). If you are flying in on AA and out on BA then American runs a shuttle bus that runs inside the secure area from T3 to T5. However, you will have to show your BA boarding pass to board the shuttle. If you give me more information I can help you more.


    Hi, thanks for the info. I'm flying out on American Airlines fro Phoenix to Chicago and the flying out by BA. Will I get the boarding pass for BA flight at the Phoenix airport? Also will AA check-in the baggage all the way to London? Thanks


    Yes, American should be able to check your bags through to London and issue you your BA boarding pass in Phoenix. I'm trying to find a map that shows the shuttle bus but I can't find one, only mention I can find of it is an older flyertalk thread - http://www.flyertalk.com/forum/american-aadvantage/1254976-ord-airside-connection-t3-aa-ba-t3-t5.html . If you have trouble finding the shuttle or don't want to wait 30 minutes for it, you can also take the ATS Train, but doing so requires that you go back through security in T5.


    Nov 24, 2013
    I'll be travelling on January 2 from Copenhagen with SAS and connecting to Des Moins in about 3 hours, the ticket says also with SAS (Scandinavian airlines). Am I correct that I'll arrive at Terminal 5 and the flight to Des Moins departs from Terminal 1, which will mean that I'll have to receive and recheck my luggage at ORD? Where it is done best - at T5 or at T1? Thank you in advance for your answers.


    Yes, you will arrive in Terminal 5 where you will go through US Immigration, claim your baggage, go through US customs, and then you can re-check your baggage there (assuming all your flights were bought on the same reservation). Then you will take the ATS Train to T1 or T2 (your flight to Des Moines could leave from either, check the monitors before you leave T5).


    Thank you for such a quick reply!


  • YEG - ORD - CDG
    Nov 23, 2013
    I'll be flying from Edmonton to Paris, France, and connection time at ORD is only 1 hour and 5 minutes. Both are United Airlines flights. Is that doable? Will I pre-clear US immigration in Edmonton? Do I have to re-check my bags at ORD? What about the terminals? Thanks for your help!


    You will pre-clear US immigration in Edmonton. What airlines are you flying? If all your flights are on United you will arrive in Terminal 1 or 2 and depart from Terminal 1, which are connected beyond security, so all you'll have to do in Chicago is go from your arrival gate to your departure gate.


    Yea, they're all on United. Should be easy then. Thanks a lot!


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