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  • Global Entry time on United International arrival domestic departure
    Jun 22, 2015
    1
    Booking flight home in November with 1:35 min between flights on Unitied. We've had great results with Global Entry at other airports--same at ORD? Is that enough time?

     

    Yes, that should be fine. In November even the regular lines are very short.

     

  • Connect time
    Jun 22, 2015
    1
    We are arriving from Calgary and have a one hour and 25 minute layove before our connecting flight to Allentown, PA. Both flights were booked together on United. Do we have enough time to make the connection? I understand that we will be pre-clearing customs in Calgary.

     

    Yes, that should be enough time. All you have to do in Chicago is walk from your arrival gate to your departure gate.

     

  • rechecking baggage
    Jun 22, 2015
    1
    can i recheck my bag in terminal 5 even though my flight is in another terminal, or do i have to travel on the train with them and recheck them at the terminal that the plane is depating? (UA) because on the site it says that UA for terminal 5 are for international flights only.

     

    If your bag is tagged through to your final destination, then you can drop it at the re-check desk in Terminal 5 after customs (this usually means you purchased all tickets on the same reservation). If you purchased two separate reservations you will have to take your bags on the AirTrain to re-check them in T1 with United.

     

  • UA>SAS, T1>T5 connection
    Jun 20, 2015
    1
    UA PHXORD arrives ORD 7:54PM Thursday. SAS ORDCPH departs 10:05PM. One ticket, luggage should be transferred. Is the 2:11 connection anything to worry about if first flight is on time? How long should this take without stopping or running? What is the minimum connection time? How many minutes on ATS from T1 to T5, and how frequent?

     

    This connection shouldn't take you more than 45 minutes.

     

  • 1 hour layover YUL to ORD to SFO
    Jun 19, 2015
    1
    Hi! I will be arriving in ORD from YUL at 7:58 am on july 30th (terminal2) and leaving for SFO at 9:05 am (terminal 1). Both flights are with United. Is the 1h07 layover enough to transit between terminals and catch the boarding schedule for the second flight? Also long enough for luggages to follow? Thanks in advance!

     

    Yes, that should be enough time. You will pre-clear US Immigration and Customs in Montreal. All you have to do in Chicago is walk from your arrival gate to your departure gate. You could arrive in T1 or T2. T1 and T2 are connected inside security by a walkway.

     

  • Assistance to person with limited English knowledge
    Jun 17, 2015
    1
    My mother will be traveling to the USA in August. Her port-of-entry is ORD. Next connection is to DC through AA. Same ticket till DC. I believe the series of events after her arrival at ORD is like this. Immigration>baggage claim>Custom>Recheck baggage>Take train to terminal 3>Security>AA flight. My doubt is, she has to go through the security clearance again to the terminal 3 to board the AA flight. Is it possible to get some assistance here especially for a person with limited English knowledge to help her transit from terminal 5 to terminal 3 smoothly? I would appreciate any suggestions.

     

    Lots of people will be heading to the ATS train following clearing customs and re-check. She can just follow the crowd. She just needs to learn the words and signs for Terminal 3. It will be the first stop she will come to that is a terminal. If the first stop she comes to is a parking lot. Then she got on the wrong train - she can just stay on it until it turns around and goes back the other way, back to Terminal 5, and then to Terminal 3.

     

  • What do I have to do during my layover
    Jun 17, 2015
    1
    Hello! I am flying from Waterloo ON to Seattle with an hour and a half layover in Chicago. Is this enough time? I am nervous because I've heard I have to go through US customs and security once I arrive in Chicago. Also, will I have to pick up my luggage? I bought my tickets together so I'm pretty sure my luggage will continue to Seattle? Thanks!

     

    Yes, in Chicago you will arrive in Terminal 5, go through US Immigration, claim your bags, go through US customs, re-check your bags at the re-check desk, then go up two levels and take the AirTrain one stop to Terminal 3 and go through security. You have enough time if your flight from Kitchener/Waterloo is on-time.

     

  • Minor traveling alone
    Jun 16, 2015
    1
    May sun 16 years old is traveling from Abu Dhabi to Denver w/ a layover in Chicago (he will take American Airlines from Terminal 3) . He is too old to be considered an unaccompanied minor, but may need help in Chicago changing). Is there a way that we can request some help for him?

     

    There is no such service. If he is lost he can ask airport or airline employees for directions.

     

  • connecting flight
    Jun 14, 2015
    1
    my friend will be arriving in chicago from Canada and needs to catch a connecting flight to Las Vegas. Both flights are on United. Is there a large distance to get to her next gate.

     

    Where in Canada is she coming from? Unless she is coming from London or Quebec City she will pre-clear US Immigration and Customs in Canada and she just has to walk from her arrival gate to her departure gate. All United gates at ORD are connected inside security. If she is coming from London or Quebec City she will arrive in Terminal 5, go through US Immigration, claim her bags, go through US Customs, re-check her bags at the transfer desk, then take the ATS Train to Terminal 1 and go through security and to her gate.

     

  • Minor traveling alone
    Jun 12, 2015
    1
    Our 17 yo is traveling from Abu Dhabi to Alabama w/ a layover in Chicago. She's too old to be considered an unaccompanied minor, but may need help in Chicago changing planes (not sure if she'll have to clear customs or retrieve and drop off bags again). Is there a way that we can request some help for her?

     

    She can ask for help from airline or airport personnel if she gets lost. She will arrive in Terminal 5, go through US immigration, claim her bags, go through US customs, re-check her bags at the re-check desk, then go up two levels to the ATS train and take it to Terminal 3 if her flight is on American and Terminal 2 or 3 if it is on United.

     

  • Gate 1 to Gate 5 in 1H 30 min.
    Jun 11, 2015
    1
    Hi, I will be arriving from Belize city (with United) to terminal 1 and will have 1 hour 30 min. to get on board at terminal 5 to Warsaw. Is it possible to make it?

     

    Actually, a flight from Belize City will also arrive in Terminal 5. So all you will have to do is go through US Immigration, claim your bags, go through US Customs. If both tickets were bought on the same reservation then you can drop your bag at the re-check counter, then go to the departure level and through security. You should have enough time if tickets were purchased together. It will be hard to make it to the LOT counter with your bags by the cutoff if you purchased two separate tickets.

     

  • 2 hours connection time
    Jun 11, 2015
    4
    hello, im arriving at ORD at around 10.30am (ANA) at terminal 5, and then having to depart in 2 hours from terminal 2 (UA) I'm a foreigner so i guess i will have to go through the longer line in the customs, and also, don't i have to checkin 45 prior to my next flight? If so, that means I have to check in by 11.45. That leaves only one hour and 15 minutes to go through the immigation/customs, get my luggage, and travel to terminal 2. Will this be enough time?

     

    also, all of this is under one reservation- as they are both with star alliance. what's the situation with the luggage here? do I have to take it with me on the ATS / does it follow through or can I load them at terminal 5?

     

    Since you purchased tickets together you will already be checked in for and have a boarding pass for your UA flight. You will be able to re-check your baggage at the re-check desk in Terminal 5 right after you clear customs. Also check the monitors before boarding the ATS train as United Express flights can depart from Terminal 1 or Terminal 2.

     

    as I booked these flights together, is it a single ticket even though I'll be travelling on two different airlines? If it is so, does this mean that if I miss my flight, then I will be covered by the airlines? Thanks.

     

    Yes, if you miss your connection United will book you on the next available flight to your destination.

     

  • Connecting Flight to Dublin
    Jun 10, 2015
    1
    We arrive at ORD Chicago from Oklahoma at 5:19 on July 18. Our connecting international flight to Dublin leaves at 6:05. I am sure that we will start boarding at around 5:40. Will 20 minutes be enough time to actually catch the international flight? Both flights are with United Airlines.

     

    All you have to do is walk from your arrival gate to your departure gate. You should have plenty of time if your first flight is on-time.

     

  • Connecting flight in Chicago.
    Jun 12, 2015
    4
    On 1st July my flight from London arrives in Chicago at 10:30am, my layover time is 1 hour 50 minutes, and my connecting flight is to Boise, from terminal 2, and both flights are with United Airlines. Do I have enough time?

     

    Yes, that should be enough time if your first flight is on-time. You will arrive in Terminal 5, go through US Immigration, claim your bags, go through US Customs, re-check your bags at the transfer desk, go up 2 levels to the ATS Train and go to your departure terminal and through security. Be aware that your Boise flight could leave from Terminal 1 (B or C gates) or Terminal 2 (E or F gates).

     

    Thank you. Another question. I want to take my small laptop with me to the USA for social networking use. Will it be able to go through security? Any procedures I have to take?

     

    Yes, of course you can bring a laptop through security. Nearly everyone does. You just have to take it out of your bag and put it in its own tray through the xray machine.

     

    Thanks again for the reply ZAP. Will the immigration queues be long when I arrive at 10:30? I really do not want to miss the connecting flight. I have travel insurance in case I do, though.

     

  • Connecting flight. Time issue
    Jun 10, 2015
    3
    My wife with 1 child and 1 infant traveling by air canada ac7395 arriving t2 at 11:30 am and connecting flight T5 Aiir India AI126 departing at 1:30 pm . Would she have enough time to catch next flight with no rush . She has 2carry in bag and baby stoller and checkin bags and let me know if she don't have to collect from t2 and deposite again at t5 .. Please advise. Thanks in advance

     

    Were the tickets purchased on one reservation or two separate reservations?

     

    Thanks . It's one reservation

     

    In that case they should have enough time. They will pre-clear US Immigration and customs in Toronto and their bags will be checked through to Air India. All she will have to do is take the ATS Train from T2 to T5 and go through security.

     





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