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  • flight transit from NRT TO CLE
    May 20, 2016
    1
    Hello, i will be travelling from NRT airport (JAL airline), transiting at ORD airport with 3 hours time, to CLE airport via American Eagle. May i know which terminals involved and what stages will i go through? thank you.

     

    You will arrive in Terminal 5, go through US Immigration, claim your bags, go through US Customs, re-check your bags at the re-check desk, take the ATS Train to Terminal 3 and go through security. You should have just enough time.

     

  • atl to dus
    May 23, 2016
    3
    Hi, I have a connecting flight from Atlanta to get on an international flight. It says the layover is 1hr 52m, is this enough time to make the connection? The airline is British Airways

     

    British Airways does not fly from Atlanta to Chicago. That flight will be operated by American. Is your onward flight also operated by American? I need more information.

     

    Yes, both flights are operated by American Airlines. Does this mean that both flights will be in the domestic terminal?

     

    Yes, if your second flight is operated by American then you will both arrive and depart from Terminal 3 and all you have to do is walk from your arrival gate to your departure gate.

     

  • Do I have enough time for my international connection?
    May 19, 2016
    1
    Hi, I will be flying from ATW (WI) on United Express (ERJ 145) with an international connecting flight to Tokyo. The layover is only 56 minutes. United says on its website that I need to be at the gate 30 minutes before departure (12:30pm) Do you think I will have enough time, given my flight from ATW arrives on time? Do you know which terminal United Express uses? Thank you!

     

    You will arrive in Terminal 2. It is connected by a walkway inside security to Terminal 1 where you depart. You should have enough time.

     

  • Do I have to go through security making a connection ar ORD
    May 19, 2016
    1
    I'm flying international in early June: leaving Austin tx and arriving in ORD to my connecting flight in ORD then on to London. Baggage will be checked straight though I believe. Will I have to go through security again at Terminal 5?

     

    What airlines are you flying?

     

  • Fargo-ORD-DUB
    May 19, 2016
    1
    Hi when flying thru ORD from Fargo on United to Dublin on Aer Lingus would we have to go through security?

     

    Yes, Aer Lingus operates from Terminal 5. You will have to go through security again in Terminal 5.

     

  • Fargo, ORD, DUB
    May 18, 2016
    0
    Hi if flying from Fargo on United then Aer Lingus to Dublin, would we have to go from Terminal 1 to terminal 5 and go outside security? I'm concerned about going thru security with the wait times. We have 2:20 min layover.

     

  • Connection time
    May 19, 2016
    1
    Is 1hr and 20 mins enough time to get to international terminal from domestic terminal

     

    With the current security issues, realistically it is not.

     

  • transfer london
    May 19, 2016
    1
    Landing at4:56 pm Tuesday may 31 flying Spirit.US passport. then havea separately booked flight on american/britih airways to Heathrow. i thoughtI wouldnt have to go through security again but it seems i am wrong? If my flight to london is at 7:20 pm should I plan on mising it? Carry on only :)

     

    If you don't have checked bags then it is possible to take the British Airways shuttle bus from Terminal 3 to Terminal 5 inside security.

     

  • Flying from STL connecting ORD to CUN
    May 18, 2016
    3
    I am flying out of St. Louis Saturday morning. My flight (1585) arrives in ORD at 9:03 am and my connecting flight out to Cancun (2291) leaves at 9:59. Is that enough time to make my connecting flight? I'm only going to carry on a bag. Do I have to go through TSA again once I land?

     

    I am flying on American Airlines

     

    All you have to do is walk from your arrival gate to your departure gate. You have enough time if your flight from St. Louis is on-time.

     

    Thanks!! Fingers crossed that my flight is on time!!

     

  • Frankfurt to LAX 3 hours 15 mins connection
    May 23, 2016
    5
    I am flying from Frankfurt airport and due to land at 3.15pm in terminal 5 on a Saturday with United, I need to get to terminal 1 for my next flight with United to LAX, will this be enough time and will my bags be checked in all the way, thanks - I am on an Australian passport

     

    That should be just enough time if everything goes smoothly. You will have to claim your bags to go through US Customs then immediately re-check them at the re-check desk. Traveling on a Saturday afternoon is good as it is the easiest time of the week to travel in the US.

     

    Thanks so much

     

    Do all United flights domestic and international depart from terminals 1 AND 2.

     

    I am also traveling Business class, is there a expedited lane for business/first class passengers whilst in transit, thanks

     

    Yes, all United departures are from Terminals 1 and 2 and there are separate security lines for First/Business class passengers.

     

  • 2 hr 45 min connection in ORD
    May 17, 2016
    1
    I am going from CLT to ORD, arriving at ORD at 9:10pm, and flying out to ICN from ORD at 11:55pm. So I have 2 hr and 45 min in between for trips on two separate tickets. Is this enough time? I know that I have to claim bag, take ATS to go to Terminal 5, check in again and go through security...

     

    At that late time in the evening this should be possible.

     

  • Terminal 3 to 5 transfer
    May 23, 2016
    7
    I am arriving at Terminal 3 (American Airlines from Detroit) and need to collect my luggage (3 large bags, 1 carry-on) and catch the next flight at Terminal 5 (Etihad). My flight arrives at 9:05 am and the other departs at 12:55 pm. Wanted to check if the transfer between the terminal is convenient with large bags on a trolley and the time is sufficient to claim and check-in bags and go through security. I am more concerned about whether the train is convenient for trolleys.

     

    Yes, that should be enough time and yes you can take carts on the ATS Train.

     

    I have heard that carts are not allowed on trains. Want to confirm that we can take carts on train?

     

    Carts are not allowed on trains, there are signs all over for no carts on trains. Moreover, pushing cart will be very inconvenient as you might have to walk outside the building, there are no walkways connecting these terminals. I am glad I sorted out my luggage issue before otherwise would have taken a cab from terminal 3 to terminal 5.

     

    Thanks for clarifying that carts are not allowed in train. What would be the best easy way of transferring luggage from Terminal 1 to Terminal 5

     

    I suppose a cab between the terminals will be quickest with least hassle. It won't be that expensive either. Otherwise ask from information desk, there has to be other options, luggage is not always checked-in all the way. In the end I didn't had to go through this so I was not looking for walkways or connectors, keep cabs in mind and once you arrive ask someone. Trains definitely do not allow carts.

     

    A Cab won't take you between terminals.

     

    It means that any passenger in this situation does not have any easy way or you can say no facility available at the airport to transfer luggage from terminal 5 to terminal 1. Can't expect this at such a big international airport..

     

  • enough time for customs/security
    May 17, 2016
    2
    I am flying from stockholm to ORD and ORD to minneapolis. Separate reservations. I have 2 hours and 20 minutes if flight is on time, will i have enough time to get through security and customs with US passport?

     

    With checked bags, no, that's definitely not enough time as you will have to transfer them yourself and go through security.

     

    Thanks! Booking a later flight.

     

  • security again
    May 17, 2016
    1
    Flying from Orf to sfo with layover at Ohara..will we need to go through security again? What accommodations can be made for individuals with mobility issues and anxiety in crowds?

     

    If both tickets are on the same reservation you don't have to go through security in Chicago. If you need it you can request wheelchair assistance by calling your airline.

     

  • security again
    May 17, 2016
    0
    Flying from Orf to sfo with layover at Ohara..will we need to go through security again? What accommodations can be made for individuals with mobility issues and anxiety in crowds?

     

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