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  • T5 to T1
    Nov 13, 2014
    HI, I am arriving from Dublin on the 18th of November to T5 at 15.30 and need to catch a flight to SF at 17.00 from T1, Is this enough time?


    Yes, that should be enough time. As all flights from Dublin now go through US Immigration and Customs Preclearance in Dublin, all you have to do is take the ATS Train from T5 to T1, get your boarding pass if you don't already have it, and go through security.


    Thank you for being so prompt on this!


  • T1 to T5 - 1h 45 mins layover
    Nov 13, 2014
    Hi! I am flying into ORD from Cleveand to catch a connecting flight to Viena. The arrival is at T1, but the Departure is at T5. Is there going to be enough time to catch the my flight?


    Yes, that should be plenty of time. It only takes about 15 minutes to get from T1 to T5 on the ATS train. That leaves you close to 90 minutes to get through security and to your gate.


    Thank you for your fast reply.


  • T2 to T3 - Layover Time of 1 hour 40 minutes
    Nov 13, 2014
    Hello, I am arriving into T2 at 20:20 on a United flight from Birmingham, AL; my connection is an AA flight to London, UK departing 22:00. I will have to retrieve my bag, re-check it, and go through security. Do you think 1 hour 40 minutes is enough time?


    It will be tough but doable. You need to be in the T3 Lobby with your bag by 2100. If your flight from BHM is late you will be spending the night at O'hare and AA will likely not be sympathetic rebooking you.


  • T3 to T5
    Nov 12, 2014
    Hi. I will arrive O'Hare from Boston through AA at 9:50 am. I need to catch a connecting flight to Seoul (Korea Air) at 11: 30 am. The layover is 1 hr 40 mins. I can check my luggage to final destination. May I know if the time is enough? Is there a shuttle from T3 to T5 which I can stay in secure area? Thank you very much!


    There is no shuttle within the secure area for Korean Air passengers. You will have to take the ATS train. You have enough time, even if you have to stop at the counter to get your Korean boarding pass.


  • Terminal 3 Concourse L to H
    Nov 10, 2014
    Flying in from SFO to Chicago, then Chicago to Berlin. I have 1 hour layover. I need to get from Concourse L to H - will this be enough time? American to Air Berlin.


    Yes, that should be enough time. It's about a 10-15 minute walk.


  • T3 to T5 - Layover Time of 2 hours and 10 mins
    Nov 9, 2014
    Hello, I am arriving into T3, and then have to go to T5 to get into Etihad to fly to Abu Dhabi. I have exact 2 hours and 10 mins since i arrive to ORD and my Etihad flight departure. I do not need to re-checkin my baggage so no problems there. But does 2 hours and 10 mins enough to transfer from T3 to T5 at ORD, considering the fact that I need to get out of the plane at T3 from arrival and then take a train to reach T5? Please adivce. Thanks.


    Yes, that is enough time. It only takes 10 minutes or so to take the train from T5 to T3.


  • Itinerary change
    Nov 8, 2014
    I have a flight to Chicago from Frankfurt Germany (Lufthansa) that was initially going to include a connection from Chicago to St. Louis (United). However, my plans have changed and I am now going from Chicago to Tulsa (United). What do I do about my bag that will be tagged to go to St. Louis? Where do I go to check it in for the different flight? thank you.


    Two options. In Frankfurt you can show your Tulsa confirmation to the agent and hopefully the agent is able to tag your bag through to Tulsa instead of St. Louis. Then you will be able to re-check it at the transfer desk in T5 and then go to your departure terminal on the ATS train. If that's not possible, then in Chicago, after you claim your bag and go through customs, rip the tags off, take the ATS train to T1 and re-check your bags at the United counter to Tulsa (you will have to pay a checked bag fee).


    thank you!


  • DEL to Chicago and Chicago to Toronto terminal transfer
    Nov 8, 2014
    I am travelling from Delhi to Chicago and then i need to take connecting flight from terminal T2 to Toronto. I have layover of around 2 hrs.. is 2 hours enough to make terminal transfer and what will be the process? Will i need to do baggage claim and check in again at ORD? Both the flights are booked under one ticket Any help would be appreciated.


    Yes, you will arrive in T5, go through US Immigration, claim your bags, go through US Customs, then re-check your bags at the transfer desk if they are tagged through to YYZ. Then you will take the ATS train from T5 to T2, get your Air Canada boarding pass if you don't already have it, and go through security. It doesn't leave much time to spare but it's possible.


  • T3 to T5 Transfer
    Nov 4, 2014
    i have AA flight from SFO to ORD coming into T3 and then a flight from T5, Etihad Airways to AbuDabhi. Tickets are booked together. I assume the baggage will go thru to the final destination. Do i need to come out of the security zone on T3 and then make a train transfer to T5? or can i internally go to T5 without having to go through the security again.


    Yes, your bags will be checked through to your final destination. Yes, you will have to exit T3 and take the ATS train one stop to T5 and go back through security.


  • Going from Terminal 1 to 5 in 45 minutes
    Nov 4, 2014
    I have a flight landing in ORD at 6:30PM at terminal 1 and going to Zurich from terminal 5 at 7:15. Is 45 minutes enough time to make it to that flight?


    It's possible but doesn't leave much time for delays. It will take you 15-20 minutes to get to T5 on the ATS train, leaving only 20-25 minutes to get through security and to your departure gate.


  • Terminal 1 to Terminal 5
    Nov 4, 2014
    Terminal 1 to Terminal 5 in a 3 hour layover. What is the process for doing this? Never flown through ORD before so I'd appreciate some info.


    What airline are you flying from Terminal 5? If you do need to go to Terminal 5, you simply follow the signs to Terminal 5, which lead to the ATS train, you take the ATS train 3 stops, enter T5 and go through security.


  • Connecting Time 45min
    Nov 4, 2014
    Heelo! I landed at 2:40pm with US 593 from Phoenix, my connecting flight is AB7421 to Berlin at 3:25pm, that means 45min. Is this enough time to reach my second flight? (I think both flights are at Terminal 3!)


    Yes, both flights are in Terminal 3. Yes, that is enough time if your first flight is on-time. All you have to do is walk from your arrival gate to your departure gate.


    Thank you for your fast answer, it is very helpfully for my booking decision!


  • Separate tickets for International to domestic flight: Baggage claim??
    Nov 2, 2014
    Hello, I am flying into ORD on an international flight landing in T5. I have a SEPARATE ticket for AA out of T3. Do I claim my bags in baggage claim or do I claim them in Customs/Immigration and recheck them there to American? I have 2 1/2 hours (hopefully) layover. Thanks!


    You will claim your bag after you go through Immigration and then go through US Customs. If your bags are not tagged through to your final destination, you have to take them with you on the ATS train to Terminal 3 to check them with American.


  • International to Domestic connection
    Nov 2, 2014
    Hi, I am flying in to Chicago from Toronto (US customs is done in Toronto) on United Airlines then I am flying to Phoenix on US Airlines. Will I have to go through security to catch the domestic flight? I need to know for duty free purposes. Thank you for your help!


    You will arrive (as a domestic arrival) at either domestic Terminal 1 (B or C gates) or at domestic T2 (F gates) and will depart from domestic terminal T3 (either G, H, K or L gates). For transfer between T1 & T3 you have two options: (a) Use walkways at post-security areas of the Departures level - follow signs; T3's walkway is near Concourse G (the walkway between T2 to T1 is for flight transfers of United Express). (b) The free ATS shuttle train runs every few minutes in the unsecured areas of the terminals.


    Yes, you can walk between T1 or T2 and T3 inside security.


  • United connection to turkish airlines with bags to check in
    Nov 1, 2014
    I am scheduled to arrive at 7.35pm and will need to get by bags and check them back in for my turkish airlines flight scheduled for 9.50pm. Is this enough time?


    Yes, that should be enough time. However, if your tickets were bought together and your flight on United is domestic then you won't have to do anything with your bags.


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