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  • Separate tickets for International to domestic flight: Baggage claim??
    Nov 2, 2014
    Hello, I am flying into ORD on an international flight landing in T5. I have a SEPARATE ticket for AA out of T3. Do I claim my bags in baggage claim or do I claim them in Customs/Immigration and recheck them there to American? I have 2 1/2 hours (hopefully) layover. Thanks!


    You will claim your bag after you go through Immigration and then go through US Customs. If your bags are not tagged through to your final destination, you have to take them with you on the ATS train to Terminal 3 to check them with American.


  • International to Domestic connection
    Nov 2, 2014
    Hi, I am flying in to Chicago from Toronto (US customs is done in Toronto) on United Airlines then I am flying to Phoenix on US Airlines. Will I have to go through security to catch the domestic flight? I need to know for duty free purposes. Thank you for your help!


    You will arrive (as a domestic arrival) at either domestic Terminal 1 (B or C gates) or at domestic T2 (F gates) and will depart from domestic terminal T3 (either G, H, K or L gates). For transfer between T1 & T3 you have two options: (a) Use walkways at post-security areas of the Departures level - follow signs; T3's walkway is near Concourse G (the walkway between T2 to T1 is for flight transfers of United Express). (b) The free ATS shuttle train runs every few minutes in the unsecured areas of the terminals.


    Yes, you can walk between T1 or T2 and T3 inside security.


  • United connection to turkish airlines with bags to check in
    Nov 1, 2014
    I am scheduled to arrive at 7.35pm and will need to get by bags and check them back in for my turkish airlines flight scheduled for 9.50pm. Is this enough time?


    Yes, that should be enough time. However, if your tickets were bought together and your flight on United is domestic then you won't have to do anything with your bags.


  • Fort Wayne to Montreal
    Oct 31, 2014
    I am flying from Fort Wayne to Chicago on AA and from Chicago to Montreal on Air Canada. I have to reclaim my bag, go through security/immigration and switch terminals from 3 to 2. Where do I go to reclaim and recheck my bag and will I have enough time with 2hrs?


    You have the process all wrong. First of all, did you purchase your tickets separately or together? If together your bags will be checked through to Montreal and you won't see them until you get there. If together you will have to claim them in Terminal 3 and take them to Terminal 2. Secondly, you do not have to go through US Immigration when leaving the US. If you purchased tickets together all you have to do is walk from your arrival gate in T3 to your departure gate in T2, they are connected inside security. If you purchased separate tickets, all you have to do is claim your bag in T3, go up to the departure level and to T2 (which is right next door) and check it with Air Canada, then go through security. You have enough time.


  • Connecting from Gate F to Gate C
    Oct 30, 2014
    I have 55 minutes to get from Gate F to Gate C. What is the fastest route? Do I have go through security ?


    The F concourse and C concourse are connected inside security by a walkway and then an underground tunnel. It will be about a 15 minute walk.


  • Less than 45 minutes connection time
    Oct 28, 2014
    Flying in from Quebec, Montreal with less than 45 minutes to catch our connecting flight to Japan. Luggage booked thru - will this be enough time


    Yes, that should be enough time. Both gates will be connected inside security and you will pre-clear US Immigration and Customs in Montreal.


  • Connection time
    Oct 31, 2014
    Flying from Vancouver to Chicago then Chicago to Copenhagen with a 1hr50min layover. Trying to only have carryon luggage. What will the process be?


    You will pre-clear US Immigration and customs in Vancouver. Your arrival into ORD will be like a domestic flight. If you purchased both of your tickets together, you will just have to exit your arrival terminal (Terminal 1 if you are flying United), then take the ATS Train to Terminal 5 (assuming you are flying SAS to Copenhagen), then go through security. 1 hr 50 minutes is plenty of time.


    Thank you. I did purchase both tickets together. If I was to check a bag in Vancouver, would it go straight through to Copenhagen or do I have to pick it up in Chicago and recheck it?


    It would go straight through to Copenhagen.


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