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  • Flying United
    Apr 22, 2017
    Flying domestic with United. Not checking a bag just have a back pack . Do we have to wait in the line where people wait to check there bags or do we just go straight to security?


    You can go straight to security if you check in online or get your boarding pass from one of the "No Checked bags" check in kiosks located along the entry wall.


  • Flight to Anchorage AK
    Apr 17, 2017
    I'm flying to Anchorage AK (Alaska Airlines) on 6/21/17 with flight leaving at 8:30. How much time should I allow to get through security, etc? Thanks!


    To be safe get there 2 hours before your flight, especially if you have to check a bag.


  • What do I do?
    Apr 10, 2017
    I'm flying from Toronto to Chicago to Honolulu then to Lihue. I know my luggage is going right through to Lihue but do I have to go through customs and immigration in Chicago? I'm flying in and out of terminal 1 but I only have 1 hour and 18 minutes in Chicago.


    You will pre-clear US Immigration and Customs in Toronto. All you have to do in Chicago is go from your arrival gate to your departure gate.


    That's great, thank you so much.


  • Sufficient time?
    Apr 10, 2017
    We are a couple (non US citizens) arriving at ORD on Friday 21st from Zurich by Swiss Airlines at 3:45 pm and have an onward flight to Detroit at 6:35 pm on the same day by United. Is 2hr50min enough time to pick up bags, go through customs/immigration, change terminal, recheck our bags and then take our next flight?


    Yes, that should be enough time if everything goes smoothly.


  • Current Morning Wait times for Terminal 3 ( Frontier) 5am -7a,m?
    Apr 9, 2017
    WE will be flying out of ORD on 23rd May 2017, Chicago to Texas. Staying in hotel overnight to be near airport in morning. I saw pictures of nightmare lines from May 2016. I see on here that wait times show under 15 minutes? How can that be when it was 2-3 hrs a year ago? Have they fixed the issues that well? If so, bravo! Thanks for any inside scoop.


    They really did change a lot last spring to fix things. 20-45 minutes is probably a more accurate estimate, depending on the day of the week, but it's still way better than last year.


  • Airport entry
    Apr 6, 2017
    If my flight is at 5:30am in the morning, will I be allowed to enter the airport at 11pm the night before? Thanks


    No, you aren't. You can't enter security until 3:15 that morning.


  • what time to arrive at o'hare for early am flight
    Apr 2, 2017
    Going to Cabo on 4/24/17 (monday) connecting in Dallas. Our United flight leaves O'hare at 5:15am. We are parking in extended parking.Just wondering based on the early times whats the latest we could arrive at wally parking? We are checking 1 bag each.I'm hoping to not have any delays getting thru security since it will be so early.


  • Lost Cell Phone
    Mar 24, 2017
    Black Motorola smartphone left at gate C10 on Thursday March 23 1035h. My phone is still turned on and I can't find anyone to help me. Suggestions please.


  • International connecting to Jet Blue - Baggage
    Mar 26, 2017
    We flew in to ORD on Korean Air and our connecting flight was on Jet Blue to Boston. As we exited customs, we were told by airport personnel that American Airlines handles Jet Blue's luggage when arriving internationally, and we were instructed by airport personnel outside customs to leave our luggage with American which was on our left as we exited customs. We are now missing 6 bags. Were we instructed properly? Or should we have carried our 6 bags on the train to terminal 3 where Jet Blue was? We have never had this issue at JFK


    I do not believe you were instructed properly. As you may know JetBlue is very small in Chicago and very large in JFK. So they don't have the same procedures in place in Chicago.


    Also, were your bags tagged to your final destination or were they only tagged to Chicago? If they were only tagged to Chicago and you gave them to American, they would have no way of knowing what to do with them.


    Our bags were tagged all the way to Boston. Yes, we were instructed incorrectly by airport personnel. Apparently there is a 3rd party which handles Jet Blue bags, though we saw no signage which directed Jet Blue passengers. All of our bags were found 36 hours later at American, and are being flown to Boston. We can't be the first ones this has happened to.


    Still no luggage from JetBlue. They had told us the bags were located. Now they say they have no info on them. They say they can't communicate with American since they are not on the same computer system. I guess a phone call to American is too much to ask for. Very frustrating


  • Recheck Luggage Time
    Mar 20, 2017
    Hi i am a U.S. citizen flying back from Madrid to Omaha with a layover in ORD. I know that I have to recheck my bags but I only have a 1 hour and 20 minute layover... Is this enough time?


    Realistically that is not enough time unless the flight from Madrid arrives quite early.


    I think my son is on the same flight from Madrid to O'Hare. He had his wallet and his phone stolen. He has some Euro's but doesn't have a credit card to get wifi on his laptop. I have not been able to get ahold of anyone in the airport to help locate him to get him a credit card number. Any ideas? Final destination is MSP. His flight to ORD is on Iberia 6275. I'm desperate!! Security in airport only speaks Spanish!


  • Chicago to Myrtle Beach - Security
    Mar 17, 2017
    I am flying from Chicago to myrtle beach Saturday morning 3/18. Flight leaves at 7:15 am at ORD. How early should arrive in order to get through security in time.


  • Liberia Costa Rica
    Mar 11, 2017
    Traveling 3/17 to Liberia Costa Rica departs 7:40am United. Need to check bags. What time should we get to O'hare?


    5:30-6 AM


  • Flying to Cancun - how early to arrive?
    Mar 9, 2017
    We are flying on united to Cancun on united. Our flight time is 630am Saturday. We will need to check bags. How early should we arrive at Ohare?


    5 AM.


  • distance, baggage, security
    Mar 2, 2017
    We will be arriving on Choice One Air, Terminal 1, and leaving on United, Terminal 3. Will we have to collect our baggage and go through security. About how much time will we need?


    You have the terminals reversed. Air Choice One uses Terminal 3 and United uses Terminal 1. Yes, you will have to claim your bags in Terminal 3, take them to Terminal 1 (either walk or take the ATS) re-check and go through security. You need at least 2 hours.


  • Layover duration
    Mar 9, 2017
    I will be traveling from Gremany to Honolulu with a stopover at ORD of 135 minutes. Keeping in view that I have to go through immigration and Passport control too; is this duration long enough? How would it help if I skip my check-in luggage? PS: I hold Pakistani passport.


    I plan to travel in mid of June, 2017


    Yes, that is enough time. If you don't check any bags then you don't have to claim and re-check them to go through Customs in the International Terminal, which saves you a few minutes.


    @ZAP. Thanks for the reply. I have heard that security clearance for people having Pakistani or similar passports might take some time. Any experience/knowledge about such cases in particular?


    It really depends on the agent you get.


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