close

Sign up to be an iFlyer!

New Users: Create an account Or login to your account:
close

Create a new membership account


close

iFlyer Login


I forgot my password
close

POINTS

95

LEVEL

TAXIING

close

Retreive your lost password


ORD Traveler Help | iFlyer Forum

Chicago O'Hare (ORD) Airport

ORD Forum Home

Got a tip about ORD airport? You've come to the right place for help on getting to, through, and between Chicago O'Hare airport. Share your experiences with others, or post a question and get notified when there is a response.

Discussion Topics
Last Post
Posts

  • Bag transfer help for single parent with baby
    Aug 25, 2013
    2
    Hello, I am flying from Stockholm to San Diego and will transfer in Chicago. Is there a service that will help transfer by bags though customs? I'm not sure how I will handle my luggage and manage an infant.

     

    On arrival at ORD in Terminal 5, Concourse M and will proceed to passport check, pick up your bags and go through customs clearance & re-check in your bags. In that area are free baggage trolleys - do not hesitate to ask for assistance be it the airport volunteers with the sign 'May I Help You', any airport or airline personnel or the passengers. Your connecting terminal / concourse / gate depends on your airline. After baggage re-check-in, proceed up one level to catch the ATS train to your connecting terminal. I suggest you open www.ifly.com/ord then click on 'Terminal Map' under 'QUICK LINKS', and scroll down to the detailed text.

     

    You cannot take the baggage trolleys on the ATS Train. If you let us know what airline you're flying to San Diego we can tell you what terminal your departing flight will depart from.

     

  • Terminal connections and baggage handling
    Aug 25, 2013
    3
    I am a student and I am traveling from Hong Kong to Chicago O'Hare airport on Aug 30th. The ticket shows its terminal 5 on landing. Then I will connect to flight to Boston within 2.5 hours in terminal 3. Can you tell me when I will do the custom check? Do I need to get my baggage for custom check? If so, when will I do that? How do I get to terminal 3? Where do I re-check-in my baggage? Thanks!

     

    I'm assuming you're flying Cathay Pacific from Hong Kong and American to Boston and your tickets were bought on one reservation? If so, you will arrive in Terminal 5, go through US Immigration, then claim your baggage, then go through customs, then you can re-check your baggage right afterwards. You'll then go upstairs to the ATS train and take it one stop from Terminal 5 to Terminal 3 and go back through security.

     

    Thanks. Just to clarify that I re-check my baggage in terminal 5. Am I correct? And how could I know where to re-check? Is it the same baggage claim area I first pick up my baggage after landing?

     

    It's just outside customs in Terminal 5.

     

  • Help for disabled
    Aug 7, 2013
    1
    My parents are arriving to O'Hare with Scandinavian (SAS SK943), then to transfer to United (UA3649) to Syracuse. They will be needing assistance for whole transfer due their disability. Who can I contact? Is it correct, that they need to collect their baggage, and check it in again, under all circumstances? They got about 2 hours to go thru checks, and to make to the another terminal Thank you in advance

     

    They need to contact SAS and request wheelchair service. Yes, you have to claim your baggage in immigration and then re-check it in Terminal 5 after clearing customs. They should have enough time.

     

  • connetion tim 2 h 10 m
    Aug 1, 2013
    0
    Arriving vom Germany at ORD 2.55 pm. Connecting Flight to LAS is at 5 pm. Will this be enough time? And what is to do after landing?

     

  • Minor traveling alone
    Jul 31, 2013
    1
    My niece is 16 and is flying alone to LAS. Will her guardian be able to pass the security checkpoint with her to help her find her gate?

     

    Probably if she goes to the check-in counter and requests a gate pass. However, a 16 year old should have no trouble finding her gate.

     

  • International flight with dogs
    Jul 28, 2013
    1
    I will be flying by myself from Chicago to Brussels with 4 dogs (PCS). 1 in cabin and 3 with the pet safe program. I will be driving a rental car to the airport. Does United offer curbside check in? How much time should I plan on for rental car return? How much time should I plan on for checking in my dogs? I have never flown internationally and I have never flown with dogs. Any information will be greatly approciated.

     

    Yes, United does have curbside check-in but there's a specific counter inside you have to go with the dogs inside Terminal 1. I would get to the airport at least 2.5 hours before your flight due to the whole thing with the dogs.

     

  • Assisting International Traveler
    Jul 26, 2013
    1
    I need to know if there a paid service to assist an international traveler arriving at O HARE INTERNATIONAL, TERMINAL 5 on 28 JUL 15:55 and changing from T5 to T3 to check in with AA to DIA at 20:45 ( Traveller speak only Arabic)

     

    I'm not aware of any such service but it's a very easy connection and he has plenty of time. After he clears immigration, he will claim his bags and go through customs. If his bags were checked through to his final destination he can then drop them back off at international re-check in T5. If not he has to take his bags to American in T3 using the ATS train. Here he might have some trouble since the check-in kiosks will not be in Arabic and he will have to pay a checked bag fee using a credit card. However, if he speaks a little English (or french, or spanish) he should be OK. The good news is that he has nearly 5 hours. Perhaps he can find someone on the plane that speaks English that is also transferring to American that he can follow along with.

     

  • Terminal 2 to terminal 1
    Jul 24, 2013
    2
    Will I need to use airport transportation to get from Terminal 2 gate F12D to Terminal 1 gate B17?

     

    No, you can easily walk between those gates within security in about 10-15 minutes.

     

    You arrive at ORD's T2, Concourse F, lower level; head for the Departures Level (in secured area) and follow signs to (walkway) T1 (usually used as United Express transfer), which has gates B1-22.

     

  • Changing from T5 to T3
    Jul 16, 2013
    1
    Hello - travelling from LHR to DFW via ORD, arriving on AA91 to ORD and then leaving on AA 2359 to DFW. Have 90 minutes to transfer from T5 to T3. Will I make it? I heard for BA/AA share code flights there is another way than through customs, with a bus? Or do I need to go through customs?

     

    You will have to go through immigration in T5, claim your bags in immigration, then re-check them after you clear customs. You then go upstairs and take the ATS train from T5 to T3 (one stop). It's a tight connection but possible. However, if you do miss your connection, AA has hourly flights between ORD and DFW, however, since it appears that 2359 is at 9:40 PM, there is only one later flight to DFW. The good news about coming in that late is that immigration shouldn't be very crowded.

     

  • 7 hours time enough between flights?
    Jun 29, 2013
    2
    Is 7 hours enough time between arrival from Reno at 1pm and international departure at 8:35pm to go into Chicago and back in time to go through customs?

     

    You don't have to go through customs on an international departure. Only security. Yes, that should be enough time to have about 2 hours in chicago. Take the CTA Blue Line.

     

    Thank you

     

  • From H18 to K12 in 35 minutes??? (terminal 3)
    Jun 20, 2013
    1
    Can I make it from H18 to K12 in 35 minutes to catch my next flight? I can not run. thank for your help.

     

    If your first flight is on-time, yes, it's doable. It's a 10 minute walk.

     

  • Flight Departing at 5:35PM
    Jun 12, 2013
    1
    Hello I missed my train and will be arriving at the Union Station at 4:15PM, will I be able to make it on time to O'hare for my flight's departure at 5:35PM. Please help.

     

    Maybe, if you run. It takes about 50 minutes to get from Clinton to O'hare. So if you get to O'hare at about 5:10 that would still leave you 25 minutes to get through security. Make sure you check-in on your phone. If you have to check bags, no way, you will miss the bag cutoff.

     

  • Lost British passport 13th may
    Jun 11, 2013
    1
    Lost my British passport with J1 visa inside, it may have fell out my pocket. Call (1)(574)(806)(2827) Thank you

     

    Lost passports are usually turned over to TSA - call 773--377-1210.

     

  • Lost Samsung Galaxy Android tablet
    Jun 9, 2013
    1
    Saturday June 8th 2013 around 5.00 pm in Terminal 1 gate B9. Has cracked screen. No password. Call (908) 693-4275 - $50 reward if found

     

    sorry, I meant samsung smart phone

     

  • Lost - Folder with passport and DS2019
    Jun 2, 2013
    1
    Lost a folder which has my Passport (Guru Rajesh Jammy), DS2019 form among other documents related to my travel (ticket, invite, copies of passport, etc) in terminal 3, G wing opposite gate G3 near the payphone. Please call - 412-708-5705

     

    In general, passports are turned over to the TSA - call 773-377-1210. That would be your first inquiry; otherwise gate areas are airline domain and you would need to contact your airline's lost & found. If someone found your folder & turned it in, The Chicago Police at 773686-2385 would be your last venue, but don't expect to get through right away. Hope you can retrieve it.

     





Twitter
Facebook
Google Plus One