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  • International Connection
    Oct 17, 2016
    I am flying United from Tokyo to Toronto with a layover in Chicago (NRT > ORD > YYZ) all on one ticket. I will have 2 checked baggages. Will I be arriving from Terminal 5 and departing at Terminal 1? Will my baggages be delivered to Toronto directly without rechecking them, and will I need to go through US Customs? Thanks!


    You will have to go through US Immigration, claim your bags, go through US Customs, re-check your bags at the re-check desk, take the ATS Train to Terminal 1 or Terminal 2 (check the monitors for your departure gate, if it's E or F get off at T2), then go through security and to your departure gate.


    Thanks so much for the details!


  • how early should we arrive
    Oct 16, 2016
    Going to London Leaving at 8:30 pm How early should we arrive. Party of four, adults


    Get there by 6:30


  • From Montreal to Tokyo
    Oct 10, 2016
    Hi, I am flying from Montreal into O'Hare on Air Canada and have 1.5 hours to get my connecting flight to Tokyo (ANA). Do I enough time? Do I have to go through customs again? I will have 1 checked bag.. Thanks for your help. Ed.


    You will pre-clear US Immigration and Customs in Montreal. All you have to do in Chicago is walk from your arrival gate in Terminal 2 to your departure gate in Terminal 1. There is a walkway connecting them inside security. You have enough time.


    Thank you so much. Ed.


  • How early to arrive Early Sat with TSA Pre
    Oct 7, 2016
    7 am united flight to Washington DC. One checked bag. Me and a child, both TSA Pre. Was planning on just before 6. Cutting it too close?


    Eh with precheck it's probably fine, but I'd probably get there a little sooner because of the checked bag.


  • Arriving 2 hours early, enough for 5:42pm Wed United departure?
    Oct 2, 2016
    If we arrive 2 hours early to ORD, is that early enough for a Wednesday 5:42pm departure on United? Or shall we arrive to ORD earlier than that?


    Yes, that should be enough time.




    We think this is reasonable you will be fine


    Thank you for your input!


  • International Flight Tonight at 7:15 pm
    Oct 1, 2016
    I am flying out of O'Hare tonight at 7:15 pm (international) and have to check a bag. What time should I arrive?


    Hi we would suggest you give your self at the airport at least 1.5/ Hours. also please note depending which town you will be leaving for airport.


    I suggest arriving at 5:15 or so.


  • short layover domestic flight
    Sep 21, 2016
    I'll be flying to Dayton from Des Moines, layover in Chicago. both flights are with United. Is 1h15 layover enough? I am an EU citizen. Do I have to go through immigration again and re-check my baggage? Thanks!


    Yes, that is enough time. There is no US Immigration or customs when traveling within the US (Ohio, Illinois, and Iowa are all in the United States). You also don't have to do anything with your baggage. All you have to do in Chicago is walk from your arrival gate to your departure gate.


  • Transfer at ORD from YYZ going to HNL
    Sep 21, 2016
    Hello I am a Canadian, leaving from YYZ on a United/AC flight and connecting at ORD on to aUnited Honalulu flight. The connection time is 1hour 18 mins at ORD. Will that be sufficient? Will I clear customs in TO? Thanks


    Yes, you will pre-clear US Immigration and Customs in Toronto. All you have to do in Chicago is walk from your arrival gate to your departure gate. You have enough time.


    Thanks. Will I have to change terminals?


    You will arrive in Terminal 1 or 2 and depart from Terminal 1. 1 and 2 are connected inside security by a walkway.


  • TERM 1 TO TERM 5
    Sep 18, 2016
    I am arriving in Chicago at Term1 9/20 (from Calif) and have a connecting flight to Dublin from Terminal 5. I have almost 4 hrs between flights but what transportation is there avail. to get to Term. 5


    The ATS Train runs from Terminal 1 to Terminal 5 outside security. Just follow the signs for the 5 in an orange box.


  • How early should I arrive
    Sep 16, 2016
    I have a Sunday evening flight in Oct to Seattle on SWA departing at 7:45 pm. How early to I need to be at the airport? Is 1 1/2 hrs enough?


    Southwest does not fly to Chicago-O'Hare Airport. They fly to Chicago-Midway.


    Oops I meant Alaska Air flight on Sunday night at 7:45


    Then get at the airport at about 6 PM.


  • Connection To Toronto
    Sep 12, 2016
    I'm flying from Manhattan, Kansas to Chicago on American, then catching a connecting flight (Air Canada) to Toronto. Time is not an issue because I have a long layover, but I need to know where to go when I get to O'Hare.


    If you have checked bags and your flights are on two separate reservations, you will have to claim them in the Terminal 3 baggage claim, then take them to Terminal 2, re-check them with Air Canada, and go through security. If you don't have checked bags and are already checked in for your flight to Toronto you can just proceed directly to your departure gate in Terminal 2.


    Thanks, I'll have to re-check my bag. Can I walk from Terminal 3 To Terminal 2?


    Yes, it's a very easy walk along the upper level or lower level curbfront.


  • Friend and I arriving at different terminals; best way to meet
    Aug 17, 2016
    I am flying in from Cleveland arriving at terminal 3. My friend is arriving at terminal 1 from Austin. We arrive within 30 mins of each other and want to meet to take the train into the city. How can we accomplish this? Can my friend take the tram to terminal 1 or is he required to go thru security and have a boarding pass to move from one terminal to another?


    He can take the train to Terminal 1. But it would be easier for you to just both walk towards the train and meet in the big atrium where the train ticket machines and turnstiles are.


  • Chicago to Miami to Punta Cana
    Aug 10, 2016
    Departing American Airlines on 9/6, flight scheduled to depart at 5am. We plan to arrive at 3am no checked luggage but will probably print the tickets at the airport. Is this enough time to go through security and get to our gate? Do you know if we would need to change terminals in Miami for our continued flight onto Punta Cana? We have a 55 minute layover. Thank you, we don't travel very much. First time international travel in 35 years.


    Security opens at 3:15, so if you get there at 3 you'll just be waiting for awhile until it opens and will be at the head of the line. All you have to do in Miami is walk from your arrival gate to your departure gate.


    Thank you!


  • International Flight
    Jul 28, 2016
    Flying to Costa Rica from ORD on Friday at 9 a.m. from Terminal 5. When should I arrive at airport.


    Are you flying a charter on Xtra Airways? I would arrive at 6:30. Sometimes the check in process for those charters is a mess.


  • Is transit time sufficientfor a flight from LHR-ORD-LEX with 2hr tran?
    Jul 24, 2016
    Hello, I am an Indian citizen travelling from London(LHR) to Kentucky(LEX) via Chicago(ORD). I am ariving ORD at 19:40 and have to catch the domestic flight to LEX at 21:39. Both the flights are of American Airlines. Do you think if this duration of 2hrs sufficient for transit considering immigration, customs baggage check in/out, security etc? Is there anything I can do to speed up the process? Preetam


    That is barely enough time if everything goes smoothly. There's nothing you can do to speed up the process other than moving as quickly as you can and having all your documents ready.


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