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  • need transportation from O'Hare to Hammond, IN
    Sep 12, 2014
    What are my options for transportation from the airport to Hammond, IN? I'm arriving early the 12th on US Airways. Thanks!


    Coach USA has a shuttle from O'Hare to Highland, which is right near Hammond. If the schedule for that doesn't work for you, you can take the Blue Line to downtown chicago, then walk to Millennium Station and take the South Shore Line to Hammond.


  • Baggage Drop off help and check in
    Sep 3, 2014
    Hi. I'm moving to England and arriving at ORD via Peoria Charter Coach. I will have 2 check suitcases and 1 carry on for a United flight to BHX. I know this is a stupid question but will there be help when the bus drops me off to get my bags to the check in counter? I will have already checked my bags in online the day before and paid the requisite fees. Thanks so much for answering my question!


    The buses drop you off on level 1 of the parking garage, there are not porters there. You will have to manage your bags on your own. If you can't carry your bags, get a cheap portable luggage cart and either put it in your bags when you're done or dispose of it when you're done using it.




    Aug 18, 2014
    We are landing at 15 at T5, then flying with spirit airlines from T3 at 16:20. 1h20min is very little, but will it be enough?


    No, that is not enough time. Your airline on DUS-ORD will not transfer your bags to Spirit and you will not make it to the Spirit counter early enough to check your bags for ORD-LAX. You should not have bought that ticket.


    Thank you ZAP for the answer. I know this is very risky, but sometimes flight by Lufthansa is a little bit earlier then 15. Maybe there is a chance? Spirit won't give any money back. And if we can't make it we will have to buy some other tickets. Prices are quite high already.


    Or maybe without bags, just with the cabin ones? Is it possible then?


    With cabin bags and checking in online for your Spirit flight before you leave Germany should be doable. Note that Spirit charges for carry-on bags.


    Once again, big thank you ZAP! This is really helpful.


  • 44 Minute Connection time for International Flight
    Aug 15, 2014
    We are arriving on United from Boise and only have 44 minutes before the next United Flight leaves for Brussells. Is that enough time to get through customs/security?


  • Traveling from PHX to AHD India via ORD and Abu dhabi
    Aug 12, 2014
    My wife and kids are traveling from PHX to AHD via ORD and Abu dhabi by Etihad. As we are leaving USA for the first time, I would like to understand will there by any custom formalities to be done ? And where do we need to return I94 - PHX or ORD ? Do they need to pick baggages at ORD and then again undergo screening ?


    If all your flights were purchased on a single ticket then you will not have to claim your baggage in ORD. You do not go through US Immigration when leaving the US. You will hand in your I94 when boarding your Etihad flight in ORD. Note that at ORD you will have to change terminals and go through security though.


    Thanks ZAP for your reply. Appreciate it.


  • Time it takes to get outside?
    Aug 12, 2014
    About how long would it take for someone to land in Terminal 2, collect baggage (assuming typical baggage times), and make it outside?


    Probably about 15-20 minutes after arrival.


  • Wifi password - Air France or KLM lounge or Swissport?
    Aug 2, 2014
    Can someone please share wifi password for airfrance / klm lounge or swissport in Chicago ORD? Many thx!!


  • London to chicago to raleigh, with 2hr time in between the flights
    Jul 24, 2014
    Hi, I am travelling from London to raleigh through chicago ( ORD). I am arriving at terminal 5 in british Airways and have my next flight (AA) from terminal 3? is the connecting time enough? and should I claim my baggage after immigration and go through security check and check in again at terminal 3? or security check is done only at Raleigh?


    You will go through US Immigration in Terminal 5, then claim your baggage, go through US Customs, re-check your baggage with American, then take the ATS Train to Terminal 3 and go through security.


  • 1hr 35mins enough time to connect from Terminal 5 to 3?
    Jul 19, 2014
    I'll be coming from Madrid Spain arriving 2:30pm in ORD at Terminal 5, then I have to get to Terminal 3 for my connecting flight to Toronto departing 4:05pm. Will I have enough time? I see posts here about a walkway you can use to avoid going through immigration and security again? Is this valid for travel from Terminal 5? I'm not staying in the US so I don't understand the need to go through immigration and security again. And of course I want to get to my gate as quick as possible. I have no checked luggage. Any advice would be appreciated! Thanks!


    There is no such walkway - you HAVE to go through US Immigration, go through US Customs, then take the ATS train to Terminal 3 and go through security. You should have enough time if your first flight is on-time. Even though you are not staying the US, you still have to go through US Immigration and customs.


    Thanks for your reply Zap, much appreciated.


  • Assistance thru customs
    Jun 28, 2014
    Our daughter will arrive with a two year old and too much luggage to handle alone. Are porters available in the customs area to help her get through?


    The international arrivals /customs area has free baggage carts. If she needs further assistance, she should approach any employee there to get her through the process.


    Thanks for the insight.


  • Getting from terminal 3 to terminal 5
    Jul 30, 2014
    Is there a way to get from term 3 to term 5 without going through security again. We fly in on American Eagle from MLI & leave on BA to LHR. I think both were booked through BA but not 100% sure until I get my itinerary.


    Yes, there is a way - BA runs a shuttle bus from T3 to T5 from gates G17 and K20 in T3. However, it only operates once every 30 minutes, so its usefulness is somewhat limited. Also make sure that your LHR flight is operated by BA, if it is operated by AA you will leave from T3.


    Thank you. Do you know of any way I could check to see if it's on the hour or half hour that it runs.


    Well, it runs every half hour, so I assume it's at the top and bottom of the hour during the late afternoon.


    Sorry about that. I've been looking almost all day trying to find out about this before I got to this website & my brain & eyes feel fried. I misread it. Thank you so much.


    You will not go through go through customs or immigration in Seattle as both Seattle and San DIego are in the United States. I can't help you any further unless you tell me what airlines you are flying and whether you purchased the tickets together or separately.


    i'm flying with KLM , do they have code share with Delta airlines ? I purchased my tickets for san diego to sea-tac , sea-tac to heathrow together. Do i have to take trains to go to departure area or gates once i arrive in sea-tac ? which terminal will i go for my departure to heathrow ? many thanks for your tips !


    Yes, Delta and KLM codeshare and in fact all of your flights will be operated by Delta. Both of your flights should be in the S Satellite. On your way to Europe you won't have to do anything with your bags in Seattle - they will be checked through to London in San Diego.


    Hey, I fly into chicago o'hare on saturday august 2nd at 16:15 in terminal 3 with american airlines and i have a flight to catch in terminal 5 at 17:05 (very little time i know) with american airlines operated by british airways. I'm pretty sure i won't have enough time to go through security at T5 - is there a website where i can have confirmation that the BA shuttle actually runs from T3 to T5 and that I won't need to go through security again?? Thank you :)


  • Re-Checking Baggage at ORD
    Jun 2, 2014
    Arriving at Terminal 5, go through US Immigration, claim your baggage, go through US customs, then re-check your bags.. Is all this done in Terminal 5 even if your next leg was purchased on a separate booking.. Or will I have to depart T5 with my luggage and find the AA Departure Counter? Thanks for any help


  • Student needs info/help for first time international flight to Amsterd
    May 28, 2014
    I am a student flying from O'Hare to Amsterdam. This is my first international flight. Can you give me an idea of how/where I check in at the airport and do I go through customs there or not until I get to Amsterdam? I will be traveling alone so I would be glad for any information/help I can get.


  • Transfer from FRA to YYC
    May 17, 2014
    I'm travelling on UA from FRA to YYC via ORD - do I have to clear customs in ORD or will my baggage go through to YYC?


    Yes, you will arrive in Terminal 5, go through US Immigration, claim your baggage, go through US Customs, then you can re-check your baggage. Then you will take the ATS Train from T5 to T1, go through security, and to your departure gate.


  • stressed
    Apr 11, 2014
    Hi, i am really stressed. I am travelling from norway and i am only 18 years old. Never been on such a bog airport as chicago. I will arrive at terminal 5 at 6.25pm... and i will have a next føight that will fly at 8.15pm.... so my question is. Will i make it?


    You have enough transfer time. On arrival at ORD - at Interntional Terminal 5, you need to go through passport check, retrieve checked bags, go through customs clearance & re-check-in bag where indicated; then proceed up one level to the Airport Transit System (ATS) station and take the ATS train, which runs every few minutes, to your connecting terminal, where you need to go through security check before proceeding to your connecting gate. IF YOU BOUGHT YOUR 2 FLIGHTS ON ONE TICKET, your bags will automatically be transferred, if not (and your connecting flights is not a code-share flight between 2 airlines) you would need to take your bag first to the connecting airline counter & re-check it in there before boarding the ATS train. I suggest you open then click on 'Terminal Map' under 'QUICK LINKS', and scroll down to the detailed text.


    If you provide me with what airlines you are flying and where you are flying to I can provide you with more detailed instructions/advice.


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