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ORD Traveler Help | iFlyer Forum

Chicago O'Hare (ORD) Airport

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Got a tip about ORD airport? You've come to the right place for help on getting to, through, and between Chicago O'Hare airport. Share your experiences with others, or post a question and get notified when there is a response.

Discussion Topics
Last Post

  • Lost CPAP breathing unit back in 02/2012
    Oct 9, 2012
    I was in the waiting room to take American Airlines / American Eagle 3945 on 02/10/2012 by 9:40 PM. And lost this important piece of equipment that allows me to have a good night sleep. Please call back with information to: 724-454-2279


  • lost polaroid reading glasses
    Oct 2, 2012
    My Mom lost her very important reading glasses, in case, at United gate area at O'Hare on Wednesday, Sep. 26, 2012. I hope somebody turned them into lost and found, currently trying all the airport lost and found #'s.


    You need to contact United at 1-800-864-8331.


  • Lost eye & sunglasses in hard shell case
    Sep 27, 2012
    I was on a AA eagle on 9/23/12 and two hard shell eyeglass cases slipped out of a bag under the seat in front (1 brown - prescription readers & 1 black hard shell case with sunglasses in them) Did not notice them missing until I reached my destination SF,CA. Possibly turned in at the lost & found on the plane clean up? Advise if found.


    You need to call AA Eagle's 800 number.


  • missing black suitcase-Gayl,Reno, NV
    Aug 30, 2012
    Lost black rolling suitcase 8/30 early afternoon on tranport train. Very important-has meds in it for my heart.


  • Help with conexions
    Aug 13, 2012
    I am from Brazil, and my son, who is 17 years old and is going to the USA for a one year exchange student program, he doesn't speak English very well, and will be on his own. He will be arriving with United Airlines flight UA 0844, from São Paulo and has a conexion to flight UA 5995, to Akron - OH. Could you please tell me how he will have to proceed in the airport, because I saw it is a enourmous airport and I am afraid he looses his conexion by getting a little lost. Thank you already.


    1. Your son will arrive at ORD at Terminal 5, where he needs to go through passport check, retrieve checked bags, go through customs clearance and - if transferring to another flight - re-check-in bag where indicated (the baggage tags should indicate layover and final destination Airport Codes), then proceed up one level to the Airport Transit System (ATS) station and take the freeATS train, running every few minutes, to his connecting domestic terminal - United uses Terminals 1 (Concourses B & C with gates B1-22 & C1-31) and Terminal 2 (Concourses E & F with gates E1-15, & F1-14). His ticket should indicate terminal or gate number, and he should, on arrival, look at the overhead screen showing his connecting flight and gate number. Estimated time from arrival to departure gate: 1.5 hrs at most. Open and click on 'Terminal Map' under QUICK LINKS; then scroll down past the terminal map to the detailed text. I wish him a great stay at Ohio!


  • lost black glasses case w/ mouthguard
    Aug 6, 2012
    Not sure where I lost it but I was travelling last thursday on American Airlines and lost a black glasses case with a mouthguard in it and was wondering if anyone found it. thanks so much!


  • Lost Iphone
    Jul 28, 2012
    I want to post a reward for anyone returning my black iPhone 4s from Flight 86 seat 3A which I lost on American Airlines on July 20. Apparently the plane is in the hangar, and I was wondering if I could offer someone some money to go look by the side of sear 3a


    Have you tried to contact AA - if not, contact its lost & found department.


  • Lost laptop
    Jul 27, 2012
    Left a black laptop bag at vestibule 3E (american airlines curbside) on thursday 7/27 around 1:30pm. Please let us know if found.


    Try to contact American Airlines' Lost & Found dept.


  • Lost black Samsung Galaxy 1
    Jul 23, 2012
    I lost a black cell black samsung galaxy 1 cell phone black at gate C10 in around 6:15 p.m. 07/20 ... If someone found it I will really appreciate if they can send it back to me.. Thanks in advance.


    Gate areas are the responsibility of airlines - you need to contact your airline's lost & found department.


  • Lost & Found (American Airlines Women's
    Jul 21, 2012
    Lost bag containing costume jewelry and make-up in women's bathroom at American terminal at Ohare Airport. 419-577-0219 if found.... a reward


  • Lost cell phone July 17
    Jul 20, 2012
    Droid Bionic cell phone lost in Southwest (Terminal C) area. Purple cover. password protected and can't be reactivated, so maybe whoever took it out of my bag just dropped it when they realized that...


  • Laptop lost at Terminal 5 gate M8
    Jul 18, 2012
    My nephew left his laptop at gate M8 on July 17 around 4 pm.


    Have him contact his airline's lost & found department.


  • left vera wang bag at gate 26c
    Jul 16, 2012
    left bag at gate 26c on the morning of july 15th


    Gate areas are the airlines' domain - you need to call your airline's lost & found department.


  • Nook lost July 8 on AA755 at O'Hare
    Jul 14, 2012
    My son lost his Nook in a black case, on a July 8 AA Flight 755 (seat 28E)from Boston to O'Hare. AA in Boston told us it was found, but AA lost and found in O'Hare is not responding to my emails and phone calls. Any info call or email Kelly Desrosiers at,, home: 207-568-3366, or cell: 207-505-0366, or send to Desrosiers, 107 Stevens Road, Unity, Maine 04988. Thanks so much!


  • Lost Samsung Galaxy smartphone on T1
    Jul 3, 2012
    I lost my phone on Terminal 1 (arrivals) or in the vicinity of McDonald's in the arrival area. Please call (312) 566 8478 if you find it. Thank you!


    Lost & found at ORD: (a) If you lost an item at a food & drink establishment, call 773-686-6148. (b) If you lost an item in the public areas of the terminal, contact the Chicago Police at 773-686-2385.


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