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  • Connecting flights
    Nov 2, 2015
    Hi there I am going to be travelling from glasgow to atlanta via london and chicago. On my flights to Atlanta I have a 1:34 layover at chicago to get from terminal 5 to terminal 3 is that enough time, also on my flights back i only have a 40min layover at chicago to catch my flight to london both in terminal 3 will that be enough. Any help would be greatly appreciated


    Both connection times in Chicago should be barely sufficient. On your way back to Glasgow, all you have to do in Chicago is literally walk from one gate to the other.


  • Connection time 1hr 15mins
    Oct 29, 2015
    I'm flying domestically to Chicago on American then have a 1hr 15min layover with a flight on British Airways to London. Does anyone think that's enough time to switch terminals and go through security!


    That should be enough time as long as your American flight is on-time.


  • Wheelchair service
    Oct 28, 2015
    I need wheelchair service in Chicago airport Because my mother is too old to walk by her own. Who can I call?


    You need to contact her airline.


  • 2 hour 20 min layover, enough time?
    Oct 27, 2015
    I am scheduled to depart Canada (YYZ) and arrive at ORD, as as connection flight en route to SJO (Costa Rica). I will be required to switch airlines from Air Canada, to American Airlines, and terminals, at ORD. Will a 2 hour and 20 minute layover be enough? WIll I need to grab my bags at ORD, and then transfer to American Airlines?


    If you purchased two separate itineraries you will have to claim your bags from Air Canada in Terminal 2, take them to Terminal 3 and re-check them with American. If you purchased all your bags on the same reservation then your bags will be checked through to San Jose. However, American does not fly from ORD to SJO. Please double check your itinerary. Perhaps you have American confused with United?


    Thanks very much! yes, apologies, I had American confused with United. I appreciate the info!


    In that case your bags will automatically transferred and you just have to walk from Terminal 2 to Terminal 1 inside security.


  • Help needed domestic to international
    Oct 25, 2015
    I am in need of advice. I will be flying to ORD from Green Bay and then on to Calgary. This is my first international flight no I have 2 hours. First is that enough time? Second do I have to get my luggage if all flights are on United and booked together? I believe I will go through customs as well?


    That is enough time. All you have to do in Chicago is walk from your arrival gate to your departure gate. You will go through Canadian customs when you get to Calgary. There is no US customs when leaving the US.


  • 31 Minutes from newark to fargo via Chicago
    Oct 25, 2015
    I was told by the ticketing representative that 31 minutes layover from Newark to Fargo for my family (my spouse and 10 yr old) is sufficient. I have my doubts. Can any comment on this?


    It is possible as long as the first flight arrives on-time.


    Im flying from Malaysia into newark which is my first entry port to Fargo via Chicago. Is 30 minutes enough to reach the next gate in Chicago O Hare?


    That is enough time if the first flight is on-time.


    Jan 6, 2015
    I will be flying from Savannah, GA to ORD. I then have a 1 hr layover before catching a flight to Moline, IL. It will be myself and my three kids. We will have carry on luggage. Will this layover time be enough? Thanks!


    Yes, that should be enough time if your first flight is on-time. If both flights are on United Express they will likely both be in Terminal 2. However, even if one is in Terminal 1, all United and United Express gates at ORD are connected inside security.


  • Connecting to different airline
    Jan 5, 2015
    I am booked on American from Hartford to ORD for the first leg of a trip to Montrose, CO. The second leg is on United. Will I have to claim my baggage and re-check it when I get to ORD?


    If you bought your tickets together your bags should be transferred to United and you'll just have to walk from T3 where you arrive to T1 or T2 where you will depart. If you purchased two separate tickets you will have to claim your bags in T3 and take them to T1 to check with United.


  • international connection question
    Jan 5, 2015
    I have 1 hour and 39 minutes to connect from my in coming flight (AA) from BDL to my outgoing flight (AA) to CDG on Jan 6. Will that be enough time?


    Yes, that should be plenty of time. All you have to do is walk from your arrival gate to your departure gate which will both be in Terminal 3.


  • Connecting Flight
    Jan 5, 2015
    I am flying in from Hong Kong via Cathay Pacific, arriving in ORD at 19:35. Planning to book a connecting flight to Omaha via American Airlines at 20:50. Is this enough time? Thanks!


    NO! That is not enough time. Especially considering you are buying separate tickets. You will probably have to spend the night in Chicago and fly to Omaha the next morning.


  • between terminals
    Jan 4, 2015
    I will stay in Hilton Hotel for a night and in the morning i have to carry my 2 big baggages and 1 carry on from Terminal 2 to Terminal 1 and i know that there is no cart allowed on Airport train so i am wondering is there any way for me to carry all my baggage to Terminal 1 to check in


    The Hilton is connected by tunnels to Terminal 1 and 2. It is not in Terminal 2. If you can, get a cart and bring it through the tunnels to T1.


  • Customs check in and transfer
    Dec 22, 2014
    I'm flying american from Mexico to ohare and then need to transfer to a domestic American flight 2 hours later. Will I need to completely recheck my luggage and check in at an American check in desk after going through customs?


    You will arrive in Terminal 5, go through US Immigration, claim your bags, go through US Customs, then re-check your bags at the transfer desk immediately after, still in T5. Then you will take the ATS train to T3 and go through security and to your departure gate.


  • Visitors can allowed inside of airport
    Dec 22, 2014
    I am pregnant so i need help at the time of check in , visitors can help me during my check in


    Is there a question here?


    My question is , can visitor allowed inside airport at the time of my boarding ?


    They are not allowed past security unless they are traveling with you.


  • US Customs for international transit
    Dec 13, 2014
    Hello, I am flying from Montreal to Tokyo, with a transit at ORD, this Monday Dec 14. I am French and have a visa. I need to hand it back to the US customs before Dec 17. Will I be able to do it at the airport? I mean, are there US customs during an international transit flight? Thank you, Marie


    More information on my problem: Both flights are in terminal 3, so from what I understand there is no security check nor customs between my flights. I just need to walk between the two gates, which means that I will leave the USA without handing back my visa which is a big problem. I think I will go to the border tomorrow to hand back my visa to be sure. I was just wondering if I can hand back my visa at the US customs in Montreal airport, but they are not going to like it as I should hand back the visa while I leave the USA, not when I enter it. Anyway if you have some advice on this, it would be much appreciated! Marie


    You will pre-clear US Immigration and customs in Toronto, you will see the US Immigration officers there. The US does not have exit customs, so I don't know why or where you would think you would "hand it back" upon exiting.


    Well the thing is usually when I go back to Canada after a trip to the US, they ask me to hand back my visa at the Canada/US border. Or if I plan on going back to the US before the end of my visa I can keep it but I need to hand it back before the expiration date. This on expires on the 17th and if I keep it, and then try to go back to the US later, they will see that I didn't hand it back and that I could have stayed longer than what my visa said (it happened already once and I had problems at the border, I think that if I do it twice they will ban me from entering the US) I think that it is a very silly rule but it is written on my visa and I already had problems once... So I think I will do a round trip to the border just to be sure... Thanks for your reply anyway, I don't think this problem happened to anyone around here ahah


  • HKG - ORD - IAD with United Airlines
    Dec 11, 2014
    Hello, need guidance! I'll be traveling from SIN to IAD with a layover at HKG and ORD. Will the bags be checked in all the way through until final destination at IAD? I bought my tickets at one purchase from SIN - IAD. Do I need to go through custom again at both layover locations? I only have 1.5 hrs at both layover locations. Would I have enough time? Any ideas how is the terminal transfer is like at both locations? shuttle or walking? Thanks, appreciate the help!


    Your bags will be tagged through to IAD but you will have to claim them in Chicago to go through US Customs. You can then immediately re-check them at the transfer desk. You do not have to claim your bags or go through Immigration at Hong Kong. You just have to walk from your arrival gate to your departure gate, which will be the same gate or adjacent to each other.


    Thank you so much


    Thank you so much


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