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  • 2 hour connection
    Feb 17, 2016
    I will be arriving in ORD from shanghai via UA at 5:45 pm. And I have a flight to BWI at 7:45 via UA. Will i still have to claim my bag? Or if not, is that enough time?


    Yes, you will arrive in Terminal 5, go through US Immigration, claim your bags, go through US Customs, re-check your bags at the re-check desk, take the ATS Train to Terminal 1, and go through security. You should have just enough time.


  • 45 mins between flights from pearson and leaving to Tokyo
    Feb 15, 2016
    I am flying with United air, arriving from Pearson airport in Toronto and the airline has given me 45 min to connect to the flight bound for Tokyo. Is this enough time? I have another flight 2.5 hrs from Tokyo to Singapore with ANA and am concerned about the short connection times


    45 minutes is enough time if your flight from Toronto is on-time. You will pre-clear US Immigration and Customs in Toronto. All you have to do in Chicago and Tokyo is go from your arrival gate to your departure gate.


    Thank-you very much. I appreciate your help. If my flight is not on time, does the airline have to put you on another flightt all the way? If I miss my Tokyo flight(with United) then I would probably miss my connecting flight from Tokyo to Singapore(switching to ANA).


    United will figure out a way to get you to SIngapore. There are numerous options.


  • domestic transfer
    Feb 14, 2016
    I plan to take a UA473, scheduled to arrive at Chicago O'Hare at 6:43pm and then take a AA flight to AA to Hong Kong via Los Angeles. The flight leaving Chicago is scheduled to leave at 20:30. Is it enough time for me to do that?


    WIll you have checked bags? WIth checked bags I think it would be difficult if not impossible. Without checked bags I think you could make it.


    Thanks. Can I proceed directly to the gate (AA teeminal is?) from UA (terminal ?) if I just have a hand carrying luggage


    Yes, you could proceed directly to the departure gate.


  • L I E S
    Jan 3, 2015
    The TSA security checkpoints at ORD are by far the SLOWEST and WORST in the nation. Too few TSA agents, with at least two visibly "on break" at all times. They show complete disregard for passengers about to miss a flight. Hopefully someone at the airport will read this and replace the management. Most likely not, though. A quick search shows that this is a chronic problem.


  • Abu Dhabi to ORD-Landing in which Terminal
    Dec 10, 2015
    Flying to Abu Dhabi to ORD. Heard that the Customs and Immigration is done in Abu Dhabi pre-clearance. Will the flight still land in Terminal 5 in Chicago or will the flight land in another Domestic Terminal. Have to meet some one in Chicago before I take another Domestic connecting flight from ORD. Trying to find out the best way to make this happen


    You will still arrive in Terminal 5 - that's where Etihad operates. However, once you arrive you won't have to go through any procedures other than claiming your baggage if it is only tagged to ORD, and then going to your next terminal, re-checking your bags if you had to claim them, and then go through security.


  • Customs question
    Nov 16, 2015
    I am flying from Dublin to Omaha with a stop over in Chicago. Is two hours enough to get through customs and to my connecting flight?


    You will pre-clear US Immigration and Customs in Dublin. If you are flying Aer Lingus from Dublin and all tickets were purchased together, you just have to take the ATS Train from Terminal 5 to your departure terminal and go through security. You have enough time.


    Thank you!


  • Connecting flights
    Nov 2, 2015
    Hi there I am going to be travelling from glasgow to atlanta via london and chicago. On my flights to Atlanta I have a 1:34 layover at chicago to get from terminal 5 to terminal 3 is that enough time, also on my flights back i only have a 40min layover at chicago to catch my flight to london both in terminal 3 will that be enough. Any help would be greatly appreciated


    Both connection times in Chicago should be barely sufficient. On your way back to Glasgow, all you have to do in Chicago is literally walk from one gate to the other.


  • Connection time 1hr 15mins
    Oct 29, 2015
    I'm flying domestically to Chicago on American then have a 1hr 15min layover with a flight on British Airways to London. Does anyone think that's enough time to switch terminals and go through security!


    That should be enough time as long as your American flight is on-time.


  • Wheelchair service
    Oct 28, 2015
    I need wheelchair service in Chicago airport Because my mother is too old to walk by her own. Who can I call?


    You need to contact her airline.


  • 2 hour 20 min layover, enough time?
    Oct 27, 2015
    I am scheduled to depart Canada (YYZ) and arrive at ORD, as as connection flight en route to SJO (Costa Rica). I will be required to switch airlines from Air Canada, to American Airlines, and terminals, at ORD. Will a 2 hour and 20 minute layover be enough? WIll I need to grab my bags at ORD, and then transfer to American Airlines?


    If you purchased two separate itineraries you will have to claim your bags from Air Canada in Terminal 2, take them to Terminal 3 and re-check them with American. If you purchased all your bags on the same reservation then your bags will be checked through to San Jose. However, American does not fly from ORD to SJO. Please double check your itinerary. Perhaps you have American confused with United?


    Thanks very much! yes, apologies, I had American confused with United. I appreciate the info!


    In that case your bags will automatically transferred and you just have to walk from Terminal 2 to Terminal 1 inside security.


  • Help needed domestic to international
    Oct 25, 2015
    I am in need of advice. I will be flying to ORD from Green Bay and then on to Calgary. This is my first international flight no I have 2 hours. First is that enough time? Second do I have to get my luggage if all flights are on United and booked together? I believe I will go through customs as well?


    That is enough time. All you have to do in Chicago is walk from your arrival gate to your departure gate. You will go through Canadian customs when you get to Calgary. There is no US customs when leaving the US.


  • 31 Minutes from newark to fargo via Chicago
    Oct 25, 2015
    I was told by the ticketing representative that 31 minutes layover from Newark to Fargo for my family (my spouse and 10 yr old) is sufficient. I have my doubts. Can any comment on this?


    It is possible as long as the first flight arrives on-time.


    Im flying from Malaysia into newark which is my first entry port to Fargo via Chicago. Is 30 minutes enough to reach the next gate in Chicago O Hare?


    That is enough time if the first flight is on-time.


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