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  • TSA Lines on December 26
    Dec 18, 2014
    1
    I'm flying Spirit Airlines out of O'Hare on December 26th at 5 PM. I'm going to try printing boarding passes from home and will not have any bags to check. I know the day after Christmas is a pretty busy travel day. Will arriving at the airport 2 hours before the flight get me through security and to the gate without having to rush?

     

    Yes, that should be plenty of time.

     

  • Connecting to go to Canada
    Dec 9, 2014
    1
    In August I'll be flying from Denver to Montreal via Chicago ORD. The connection is about 1 hr and 15 minutes. Will everything be taken care of in Denver for the International flight? It's the same for the return flight...Montreal to Chicago to Denver.

     

    Yes, all you have to do in Chicago is walk from your arrival gate to your departure gate both ways. On the way to Montreal you will go through Canadian Immigration in Montreal and on the way back you will pre-clear US Immigration and Customs in Montreal, so your arrival into Chicago will be like a domestic flight.

     

  • Time it takes from checkin togates
    Dec 7, 2014
    3
    I have a flight at O'hare around christmas time. My flight is at 1:20pm and I am taking a shuttle that arrives at 12:00pm at the airport. Will I make the flight?

     

    Yes, that should be plenty of time.

     

    Its an international flight, and its christmas so im kinda worried bout those factors coming into play. Even with these factors, do u think i can make it?

     

    International flights are no different other than they board about 15 minutes earlier than normal. Contrary to popular belief airports are not drastically more crowded at christmastime than a normal day.

     

  • flying through ord
    Oct 29, 2014
    1
    Flying in from japan in the near future, connecting back to canada, will I have to clear security and US customs again? Wondering for possible duty free shopping in narita.

     

    Yes, you will have to go through US Immigration, Claim your bags, go through US Customs, re-check your bags, change terminals, and go through security.

     

  • Thanksgiving departure
    Oct 28, 2014
    1
    How much time should I give myself to arrive at O'Hare the day before Thanksgiving to get an 8:23pm flight?

     

    You'll be fine getting to the airport around 7 PM.

     

  • Baggage Transfer and Connecting Flights
    Oct 16, 2014
    1
    Will be arriving on ANA from NRT (Tokyo) transferring to UAL to IAD. Will we be arriving at Terminal 5. Do we clear customs and immigration there? Is there a baggage transfer facility at Terminal 5? How do we get from Terminal 5 to Terminal 1 (UAL). It will be January 28th and do we need to go outside to get between terminals? Asking because we will be coming from a tropical climate and may need to unpack jackets and hats before rechecking baggage. Thanks much.

     

    Yes, you will arrive in Terminal 5, go through US Immigration, claim your baggage, go through US Customs, then there is a re-check desk immediately after you exit customs. Then you will take the ATS train to Terminal 1. The corridors to the ATS train are indoors. Once you reach Terminal 1 you will go through security.

     

  • Connection time for international flight
    Oct 9, 2014
    2
    Our return flight has just been changed for our trip to Orlando. We are now leaving Orlando and travelling to Chicago terminal 3. My question is would we have enough time as our arrival time is 21.05 and we depart for london at 21.50 that is only 45mins. can you tell me if we would have to go through customs and re-check bags for our international flight. I am travelling as a family with 13 and 15 year old

     

    No, you do not go through US Immigration or Customs when leaving the US. All you have to do in Chicago is go from your arrival gate to your departure gate. You should have enough time if your first flight is on-time.

     

    Thanks very much for your prompt response.

     

  • Skycap help
    Aug 31, 2014
    1
    Travelled today from ORD to OMA via United. Used Skycap to check the bags. 1 of 2 arrived and checked in at same time. In retrospect Skycap may have thought the second bag was a carry on as it was left in front. Also in retrospect I only got one baggage ticket. Is there anyway to contact the skycap people to find out what they did with my bag? There are no direct lines to them apparently.

     

    You will have to contact the ORD lost & found

     

  • Alitalia lost our bags, won't answer calls or emails
    Aug 26, 2014
    1
    We flew Alitalia 628 on August 4 from Rome to ORD. Our baggage did not arrive. It has been 3 weeks and no one answers our calls or emails. We have no way of contacting the Alitalia counter at ORD other than driving the 2 1/2 -3 hours there and go in person, but we work and have kids. There should be some kind of advocate at the airport who can help people in situations such as these. It is so terribly upsetting.

     

    Who have you been calling? They are open on weekends - I think if you want your luggage you're going to have to bite the bullet and drive in on a weekend.

     

  • Customs for In-Cabin Pet
    Aug 16, 2014
    1
    I will be arriving to ORD via an international flight with my small dog in the cabin with me. My dog will need to go through customs clearance and I think a veterinary health inspection upon arrival. Do I need to make a special appointment ahead of time with airport customs for my dogs clearance or inspection? How long can this take?

     

    The process is simple, you do not need to make an appointment - http://www.cdc.gov/animalimportation/dogs.html

     

  • Lost bags at ORD-Who can help??
    Jul 21, 2014
    0
    My bags missed a connection in London and followed me home from England 3 days late. According to my information, the arrived at Chicago on the 13th of July. Since then, my airline, British Airways through AA, cannot seem to either locate them or return them to me. Who can I contact at ORD to help me? All BA calls route through a call center in India who has, apparently, no problem solving ability.

     

  • 5AM flight - airport arrival time?
    Aug 16, 2014
    1
    We have a 5:15AM flight out of ORD going to Huston on United (then to Mexico). This is a Wednesday flight, how early do you think we should arrive at the airport? We are checking a bag. Thank you

     

    The Checkin desks will open at about 4 AM.

     

  • Clearing Customs With I Case Of Wine?
    May 9, 2014
    1
    Is it possible to bring a case of wine (2+ gallons) per person through customs at O'Hare? What procedures must be followed?

     

    You will have to put it on your customs declaration and pay duty because that is over the limit.

     

  • Terminal information
    Jan 30, 2014
    3
    Flying on american airlines nonstop to cancun. Should we be dropped at terminal 5 international? AA recording says T3, which is confusing. Isn't Mexico international? Also, when we arrive back, at what terminal do I have our family pick us up? Thanks!

     

    All AA flights depart from Terminal 3, even International ones. However, you will arrive in Terminal 5.

     

    Thank you for your response. I should have our ride pick us up at terminal 5 arrivals then, right? Sorry, not that familiar with ORD.

     

    Yes, you should be picked up after your trip at Terminal 5.

     

  • Does not compute
    Jan 6, 2014
    1
    I am attempting to fly to ORD from MLI, onward leg to HK then Sing.. This site says 'No delays' for arrivals or departures.. yet MLI says everything is cancelled at Chicago... they have re booked my flight twice now due to cancellations and delays.. But no indication of any problems on this web page !! hmmmmmm

     

    The FAA reporting system cant keep up with all the changes the airlines are processing. Best bet is to use the flight tracker.

     





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