CLE Traveler Help | iFlyer Forum

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Topic Discussion

my 90 year old aunt will be flying out of Cleveland. Although she is in pretty good physical condition. She has only flown a few times in her life and does not know her way around. Is there someone at the airport that can guide her through baggage check through TSA then to her gate
The only way to get that is to request wheelchair assistance by contacting her airline.
why are there no electric carts for concourse B or from security checkpoint to concourses?
Electric carts are for people who require wheelchair assistance to cover long distances. The distance to concourse B is short enough that they can just be pushed in their wheelchair.
I saw the article in the airline magazine about Jackie Jones. Is there a way to contact her through email or a phone call at the Cleveland Airport? Thank you Janeth
My daughter and 7 month old grandson are flying back to AZ, Can my husband & I sit and wait at gate with her.
Non-ticket holders are not permitted in the secured areas of the terminal; however, you may get special permission. Inquire how to get such permit at CLE by calling (216) 265 6000 or e-mailing http://www.clevelandairport.com/Airport-Guide/About-CLE/Contact-Us.aspx
Cleveland Airport has three types of customer service: Its Information desk is located on the ticketing level of the main terminal, between the Southwest counter & security check B. The CLE Customer Service Office is on the baggage claim level of the main terminal, open weekdays 8am-5pm. Knowledgeable Airport Ambassadors roam the airport, providing airport information and directions to local destinations.
I also visit Heathrow Airport. It is awesome.
Thanks by
Airport Pickup service