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Copenhagen Airport (CPH) Guest Services and Help

Lost & Found at Copenhagen CPH Airport

If you lost an item at the airline counter, at the gate area or onboard your airplane, or if your bag has been damaged or is missing - contact your airline directly.

CPH Airport now lists items found by date & item at:  cph.dk/en/CustomerService/lost-and-found/lost-and-found1/

For items lost at CPH Airport, e-mail hittegods@cph.dk, or call +45 32 31 2284, or visit the information dks at Terminals 2 or 3. After 30 days, lost items will be turned over to the Greater Copenhagen Lost Property office. 


Pets / Animals at Copenhagen CPH Airport

Traveling with Animals:
Copenhagen Airports A/S operates the Veterinary Center--a state-of-the-art veterinary control station with animal stables and quarantine facilities, which is an approved EU Border Inspection Post (BIP). Animals arriving from non-EU countries will be checked by the veterinary authorities before being granted entry to the EU.

The care of the animals is provided by keepers experienced in handling any type of animal.

Contact: Veterinærcenteret
Kystvejen 16, 2770 Kastrup
Tel: +45 32 31 20 36; Fax: +45 32 31 20 38

Smoking at Copenhagen CPH Airport

Smoking is not permitted within CPH's terminals. However, the airport’s lease-holders can decide whether smoking is permitted within their own areas, i.e. lounges, meeting facilities, car rental areas and travel agencies.




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