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  • clearing customs and internal connection
    Jan 15, 2017
    hi as a family we are visiting the usa for the first time. we are going to miami however we are flying from london to dallas and then an internal flight from dallas to miami 1 hour 55 minutes later where do we clear international customs dallas or miami if dallas is it sufficient time?


    In Dallas you will go through US Immigration, claim your bags, go through US Customs, re-check your bags at the re-check desk, then go through security and to your departure gate on the skylink train.


  • time for connecting flight
    Jan 13, 2017
    Hi, I am travelling Qantas from Sydney to Dallas then have to change to connecting flight with American airlines to get to orlando with baggage. Travel agent gave us 1.5hrs. Is this sufficient time and will we need to collect baggage and go through security again? From what I've been told American Airlines is an affiliate with Qantas so not sure about the baggage collection. Thankyou.


    That is the bare minimum that this connection is possible. You will have to go through US Immigration, claim your bags, go through US Customs, re-check your bags at the re-check desk, go through security and to your departure gate on the Skylink train.


  • How Long Does It Take To Get Thru Customs
    Dec 13, 2016
    We are traveling DFW to Frankfurt, Fri, Dec 16 with luggage. Approximately how far in advance should we arrive at the airport prior to our flight?


    There is no US Customs when leaving the US. You just have to check your bags and go through security. Arrive 90 minutes before the flight, 2 hours if you want to feel safe about it.


  • To meet my friend whos is in tranit from Terminal B to D
    Dec 12, 2016
    Hi, my friend is having a connection flight at DFW. She is coming in at Terminal B (Domestic) and will be taking the Sky link to Terminal D and flying international from D. She has 2 hours for this transit. I want to meet her at Terminal D outside. Will there be sufficient amount of time if she comes out of Terminal D and meets be and then again goes in via security to catch her international flight? Also, by which gate can she come out of security to meet me (D30)?


    I really don't think that's enough time to meet you for any more than a very short period of time.


    Is it possible to get a no fly gate pass at American Airlines check in? Its important that I meet her. Also is there a customer service number that I can talk to regarding gate pass for american ailrines Terminal D


    No, those are no longer issued except to the parents of Unaccompanied Minors.


  • Lost Phone
    Dec 11, 2016
    On Friday December 09 at about 10:00am I dropped my wife off at or around C7 for an American Airlines flight to MSP, we learned that at that time her phone slipped out of her purse when getting out of our car, I'm asking if anyone has turned in a Samsung Galaxy J7 with a 6 to 7 inch screen in a medium brown bi-fold leather case. Her name is Laura Duke, the code to unlock it is 5478. If someone has turned one in would you please contact me at 972-780-1172 or an email, thanks for any help you can give us. Don Duke Jr.


  • Help
    Dec 6, 2016
    Im traveling from Boise ID to Guadalajara MEX with a layover in DFW. Do i have to change my baggage and go through check point? Is it 40 minutes enough?


    There is no US Immigration or Customs when leaving the US. All you have to do in DFW on your way to Guadalajara is go from your arrival gate to your departure gate. The Skylink train connects all gates inside security. You have just enough time if everything goes smoothly.


  • Help with luggage
    Dec 5, 2016
    I have a lot of heavy luggage. Flying alone. At DFW will there be baggage carts to use? Can I take baggage carts through customs? What is cost of carts?


    Yes, there are carts in the international baggage claim that you can use to push your bags through customs. I don't know the cost.


  • Is porter service or assistance with luggage available in immigration?
    Nov 25, 2016
    I am flying with my 6 month old from HK to DFW and could probably use some assistance getting my bags back through immigration. Is there a porter service I can arrange before hand or once there?


    No, there is no such service.


  • Recheck baggage
    Nov 10, 2016
    Do I need to claim and recheck my bags in dallas if my tickets from Chicago to Dallas and then Dallas to Korea were bought seperately? Or is there a way to get my bags to Korea even tho I won't have my ticket to Korea at that point. (I am meeting a group in Dallas who'll have my ticket to Korea)


    Yes, because one reservation is a group ticket it will likely mean you'll have to claim and re-check your bags in Dallas even if both flights are on American.


  • Is Layover Time Enough?
    Oct 30, 2016
    Hi! So I'll be coming from LHR to DFW. We have a 2 hour 11 min layover, and we will need to go through immigration. Is 2 hours enough? Do we have to reclaim baggage?


    Where are you flying out of DFW to?


  • Can I print a connecting boarding pass inside Customs area?
    Oct 3, 2016
    Heard that its possible to have the immigration kiosks print your connecting flight boarding pass.. is that true? or what is the process?


    No, that's not true. There will be kiosks for AA right outside customs if you need an AA boarding pass.


  • como es el proceso para conexion a los angeles
    Sep 9, 2016
    Buenas tardes, cordial saludo. Viajo de Bogota a los angeles. Tengo conexion en dallas por american airlines. Me puede indicar que debo hacer? Cuales son los pasos a seguir?


  • from LBB to DFW to Cancun Mexico
    Sep 8, 2016
    when we land at DFW are our bags sent to the flight to Mexico or do we claim them at DFW then go to recheck them??


    On your way to Cancun you don't have to do anything with your bags in DFW.


  • Meeting someone between flights
    Sep 12, 2016
    I have an hour between connecting flights and have a friend from the Dallas area that wants to meet in between flights. Where is the best place to meet that friend in the airport between connecting flights?


    You don't have enough time.


    I was wanting to do the same meet a friend while in DFW I will have 2hr 20 min between flights. Is it possible to meet them in baggage area for visit, then go back through security?


    Aug 31, 2016


    There will be baggage carts in the International baggage claim.


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