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  • Where to meet arriving International passanger
    Mar 29, 2014
    Where do I meet an international arriving passenger in terminal D? This person speaks no English.


    The exit of immigration on the arrivals level would be the best place.


  • where are the baggage re-checking places for transit passengers
    Feb 7, 2014
    my daughter will be travelling from London to wichita via dfw terminal d , after immigration ,she will then pick up her bags and then go through customs , where are the recheck desks after customs situated to check her bags to witchita ? are they clearly marked or does it involve a search ,she then has to go to terminal a , is this an easy process ? all help appreciated


    They are clearly marked. Terminal D is a modern international terminal. She will need to check the monitors after her arrival for her exact departure terminal, as domestic AA flights use several terminals. To get to her departure gate she will go through security in Terminal D then take the SkyLink train, which runs inside security, to her departure terminal and gate.


  • Disabled traveller
    Feb 5, 2014
    I'm flying into DFW from London and am concerned about having to stand in a queue at passport control for 2 hours. I can't stand up that long. I'm considering getting wheelchair assistance - but does that mean I just sit in a wheelchair in a queue for two hours getting stared at/commented on by tired brats?


    DFW immigration queues are rarely if ever that long. When you have wheelchair assistance they usually take you to an expedited lane so that the employee pushing you doesn't have to waste all his time standing in line.


  • International Flights
    Feb 4, 2014
    What international flights do not have to go through customs when they land at DFW Airport?


    Flights from Canadian locations with pre-clearance (Vancouver, Toronto, Montreal, Calgary, Edmonton, Winnipeg, Ottawa, Halifax - although not all these places have flights to DFW). There are also some airports in the Caribbean and Ireland that have pre-clearance, but none of these places have flights to DFW either. So, every non-Canadian international flight into DFW has to go through US Immigration and customs.


  • checked bags
    Jan 6, 2014
    I'm taking a round trip from Minneapolis to Sau Paulo that stops through DFW on American Airlines. On the return trip after going through customs in Dallas, can I take my checked bag with me during the layover, and check it back in later?


  • Help iPad left on board
    Dec 24, 2013
    Left on board lax to Dow dec 22 flight number American 2426. Original IPad older vsion


    You need to contact your airline.


    Dec 13, 2013
    I lost my Samsung Galaxy S3 phone on 12/11/13 in DFW Airport near C19, C20 or C21. Maybe in the bathroom near C19, or in the chairs near C20. Or maybe on my way out of the airport to the arrivals parking lot/DFW Valet near C21. I have been in touch with the lost and found, but no one has turned it in. Please, if you have seen it or have turned it in or know where I might find it or who else to contact, would you please help? It has all of my precious photos on it from the last 1 1/2 years.


  • LOST IPAD, Please Help!
    Oct 23, 2013
    White with grey cover, REWARD, 507 581 2098, Northfield, MAn8s4w7


  • Lost iPad XNA to Dfw
    Oct 16, 2013
    I left an iPad in the seat 13c American Eagle flight 3268 from XNA to DFW. Please call 4796197254


    Contact American Eagle.


  • lost cell phone
    Oct 15, 2013
    i have made report on 10/5/13 to DFW talked to Lashareka/customer care....no call back; solicited help from guest servicio personas @ Barcelo, Aryuena, Hilton papagayo....it is now 10/15/13 and still unable to get assistance.


    You need to contact the Airport directly - try http://www.dfwairport.com/contact/index.php


  • Lost Dell laptop
    Oct 9, 2013
    Friend of myne has lost dell laptop this afternoon (oct 8th)at terminal C security check.


    Lost & Found at DFW: 1. Travelers Aid is handling some Lost & Found inquiries: (a) Terminal B office, upper level, outside of security, closest to B25 entry; tel. 972-574-4420; (b) Terminal D office, on lower level in the D15 baggage claim area, outside of security, tel. 972-973-5050. 2. American Airlines Lost & Found is at Terminal C, inside security across from gate C2; tel. 972-425-2465 or email at dfwlnf@aa.com.


  • Lost Pakistani Passport for Mohsin Osmani
    Aug 30, 2013
    I lost my passport yesterday at the Dallas Airport in Terminal C yesterday 8/28/2013


    While in general, passports lost inside terminals are turned over to TSA security, items lost at DFW are handled by Travelers Aid (tel. 1-972-973-5050 for Terminal B (TB) or tel. 1-972-973-5050 for TD. TC Lost & Found is only for American Airlines (tel. 972-425-2465, e-mail dfwInf@aa.com.


  • DFW lost and found customer DISservice manager.... whew!!!!!!!
    Sep 30, 2013
    I found and turned in an expensive Apple Ipad last Friday. I called today to find out what happens to it should the rightful owner not claim it. I just was subjected to the most bizarre rants of a 6th grade educated supervisor who would not give me her name or title and conitunually called me by the wrong name. Ultimately I find that should the rightful owner not claim it, I have NO claim to it and either DFW or AA sells it and makes the profit. Unbelievable experience from start to finish. Such an uneducated woman. She threatened me that the call was being recorded and the police would be called. I welcomed both and asked her to play the call back to her supervisor and others for training purposes. In the end, I don't even think she understood my questions.


    As a general rule, lost & unclaimed items by owner, are held for a certain time, determined by each airport, and will thereafter be auctioned off or turned over to a chartitable institution. There's no 'Finders Keepers'!


    I lost my ipad in DFW do you know where did you turn it into. My cell number 3128103039


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