Dallas Love Field Airport (DAL) Guest Services and Help

Other services offered by DAL Airport:

Information booths: Until both terminals merge into one integrated passenger terminal by 2014, Airport Information booths are located in each terminal.

Aviation Department
Administrative Offices (214) 670-6073
Operations (214) 670-6156

Parking Information  (Parking Garages A & B are opposite Terminals A & B).
Love Field Parking Hotline
(214) 670-PARK
Love Radio 1580 AM

Passenger Paging
Southwest Airlines
(214) 792-5559

All international arrivals - with the exception of those who went through U.S. Customs clearance at participating airports - need to go through passport control, pick up their bags and go with them through Customs clearance .  If they continue their journey  they need to re-check-in their bags where indicated, before proceeding to to their connecting flight's gate.  For Terminal and /or Concourse connections, please refer to 'Terminal Map' page.

NOTE: Prior to departure make sure that your original airline will transfer bags to your connecting flight - if not, you need, after customs clearance, take them to your connecting terminal and  check them in at your connecting airline counter before proceeding to your gate.

1. If you lost an item in the gate area or onboard your airplane, contact your airline's lost & found department.
2. If you lost an item in DAL Airport's terminal, other than the gate area, call (214) 670-6073 or fax (214) 670-6051.

Animals are not permitted in the terminals at the Airport unless they are being used to assist disabled individuals, or are in proper pet carriers.

PETS: Airline policies regarding pets vary widely and it is highly recommended that you contact the airline prior to making a reservation. Here are some helpful tips for traveling with pets:

Tips for Traveling with Pets:

· First, contact your airline to find out the rules and regulations they have on pet travel.
· Do not tranquilize your pet, as the effects of tranquilizers on animals at higher altitudes can be unpredictable.
· The Animal and Plant Health Inspection Service (APHIS) of the U.S. Department of Agriculture (USDA) has set up rules and regulations for the transportation of live animals, and your pet is required to be at least eight weeks old and fully weaned before traveling by air.
· Whenever possible, book a direct, nonstop flight and avoid holiday or weekend travel. Try to plan schedules that minimize temperature extremes.
· The kennel that you use must be sturdy, properly ventilated, and large enough for your pet to freely be able to stand, turn around and lie down.
· Get your pet comfortable with the kennel prior to flying; this reduces stress on your pet.
· Give your pet food and water within four hours before your flight. You will have to sign a certification of the time when you last offered food and water to your pet.
· Give yourself plenty of time for check-in so there is no rushing and everything is done properly

Smoking is not permitted in the airport.