Denver Airport (DEN) Guest Services and Help

Other services at Denver Airport:

Information Booth located in the Jeppesen Terminal - it is responsible for all inquiries, including tourist information on local Denver and Colorado area attractions.
Airport Guest Services staff can assist you with directions, lost luggage, or if you have special needs and require assistance with items such as wheelchairs or handicapped accessibility. Medical personnel are staffed and prepared in our Medical Center to help with minor emergencies. Both the Hospitality Ambassadors and Guest Services staff provide customer service, an information booth, airport paging and directions, and flight information.
Use the white courtesy telephones throughout the airport to contact Guest Services for paging, information or to report emergencies. Dial 2000 on the white courtesy telephones or call the airport’s toll-free number 1-800-AIR-2-DEN.
Travelers with special needs, such as oxygen, can make advance arrangements with the airport’s Travelers Assistance Program by calling 303-342-0400.

Rocky Mountain United Service Organization (USO) Center
For traveling armed forces men and women and their families. Located beyond security screening in the Presidents Club at the end of the pedestrian bridge connecting Jeppesen Terminal with Concourse A.
Contact Hedy Margolis, director of the Rocky Mountain USO Center, (303) 342-6876 or e-mail at hmargolis@uso.org

Services at Denver Airport listed in alphabetical order:
A Massage - Concourse A, (303) 342-6888; Concourse B, (303) 342-6889
Airport Baggage Center - for baggage retrieval - Terminal Level 5, (303) 342-5858
Airport Information Booth - Concourses A, B, C and Terminal Level 5
ATM Machines - Concourses A, B, C and Terminal Levels 5 & 6
Children's Play Area - Concourse B, (303) 317-1089
City Lost & Found - at DIA Terminal Level 5, (303) 342-4062
Conoco and Autoport - Peña Boulevard, (303) 342-0303
Executive Shine - Concourses A, B, C
Electronics: BluWire kiosk - C gates, Center Core; I-Tech X-Perience - B gates, Mezzanine; Jestibo Wireless kiosk C  & B Gates.
Flowers - Amoe Fiori Flowers, east side, level 5
InMotion Pictures (Rentals) - Concourse A, (303) 317-1172; Concourse B, (303) 342-0548
Interfaith Chapel - Terminal Level 6
International Security Wrap - Terminal Level 6, (303) 342-6816
Internet Kiosks - Concourses A, B, C, Terminal Level 6
Mail Boxes Concourses A, B, C and Terminal Level 6
Pet Relief Area - is at Jeppeson Terminal,, Level 2 northwest corner, near Door 200;
Public Service Credit Union - Terminal Level 6, (303) 639-2830
Qwest Business Center - Concourse B, (303) 317-0988
Security Checkpoint Mailers - Security Checkpoint, Terminal North/South and Security Checkpoint, entrance to Concourse A Walkway Bridge
Shoe Shine - Executive Shite - Concourses A, B and C
SmarteCarte, Inc. - Terminal Levels 5 & 6
Tax & Duty-Free - Liberty, A gates
Traveler's Assistance - Concourse B and Terminal Level 5, (303) 342-0400
United States Post Office - Terminal Level 6, (303) 342-3388
World Wide Currency Exchange - Concourses A, B and Terminal Level 5, (303) 342-0190

All international arrivals - with the exception of those who went through U.S. Customs clearance at participating airports - need to go through passport control, pick up their bags and go with them through Customs clearance .  If they continue their journey  they need to re-check-in their bags where indicated, before proceeding to to their connecting flight's gate.  For Terminal and /or Concourse connections, please refer to 'Terminal Map' page.

NOTE: Prior to departure make sure that your original airline will transfer bags to your connecting flight - if not, you need, after customs clearance, take them to your connecting terminal and  check them in at your connecting airline counter before proceeding to your gate.

If you lost an item at the airline counter, at the gate area or onboard your airplane, or if your bag has been damaged or is missing - contact your airline directly.

The Lost and Found office is located in Jeppesen Terminal, Level 5 North near International Arrivals - tel  (303) 342-4062, press 3, or  800 AIR-2DEN, press 4; or E-mail lostandfound@flydenver.com. 

At DEN Airport, a full-service U.S. Post Office is inside t he Jeppesen Terminal, Level 6 West - tel (303) 342-3388 - or visit usps.com

The Pet Relief & Exercise Area is located at the Jeppensen Terminal, Northwest Corner, Level 2, near Door 200; the area is wheelchair accessible. 
Connecting passengers with pets who want to use the area should plan on at least 30 minutes of travel time to the terminal and back to an airline gate.

Smoking Lounge is available at Terminal's C near teh center core.

Travelers Assistance is located in the Jeppesen Terminal on Level 5. If you have specific questions or need to make advance arrangements for special assistance not provided by your airlines, call 303-342-0400.

Hospitality Ambassadors, volunteers, located throughout Denver International, provide information and other assistance. They are identifiable by their while cowboy hats and can help you to smoothly navigate the airport and point out services and amenities.