Fort Lauderdale Hollywood (FLL) AirportMedical & Handicapped Help |
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- Emergency / Medical Services at Fort Lauderdale Hollywood FLL Airport
In an emergency, dial 911 from a courtesy phone, pay phone or cell phone.
Medical Services Automated External Defibrillators (AEDs) are an effective lifesaving device used in cardiovascular emergencies. They are accessible at various points throughout the terminals.
- People With Special Needs / Persons With Disabilities at Fort Lauderdale Hollywood FLL Airport
PERSONS WITH DISABILITIES AT FLL AIRPORT:
ADA Services
Special care has been taken in the design and construction of Airport facilities, including parking garages and terminals, to ensure safe, convenient and easy access for travelers with disabilities. To find out more about specific services available also refer to "Parking" and "Ground Transportation". For additional information on Airport services for disabled travelers, call the Broward County Aviation Department at 954-359-1030 or lmerrill@broward.org. Contact your airline for specific flight information and for wheelchair service.
Parking & Terminal Access
FLL provides an innovative feature at all parking facilities for passengers with upper body mobility limitations. This unique ADA Parking Access Feature allows patrons to access the parking lots without pulling a ticket. Vehicle information is recorded via speakerphone and remote camera and parking charges are calculated upon exit. Once inside, all on-site garage facilities feature:
- Clearly designated disabled parking spaces
- High-top van parking
- Curb cuts, ramps, level entrances, elevators and automatic doors
- Elevator control panels, incorporating Braille, with adjusted height requirements
- Terminal shuttle buses (with boarding areas conveniently located close to disabled parking spaces) that are wheelchair accessible and operate continuously throughout the day.
For quickest, most convenient access to the terminals, follow these parking guidelines:
Palm - Garage 2, 3 and 4 - Level 1 or 4
Hibiscus - Garage 1 - Level 2 (east end)
If you must park on any other level, take the elevator to Level 1 and cross at the crosswalk or ride the shuttle to the west end of the garage complex.
Courtesy Parking: Persons operating vehicles that display a Florida Toll Exemption permit, or that are equipped with specialized equipment for utilization by a person who has a disability, such as foot or hand controls, lifts or ramps, will be provided with courtesy parking, subject to Aviation Department verification procedures.
Transportation Access
Travelers with special needs have numerous ground transportation options at the Airport.
(a)Taxis - Yellow Cab taxis provide transportation for passengers with folding wheelchairs at no additional charge. Wheelchair accessible vans are also available at no additional charge, but advance notice is recommended. For information or to arrange for a van, contact Yellow Cab wheelchair taxi dispatch.
(b) Shared Ride - GO Airport Shuttle provides wheelchair lift-equipped vans at no additional charge. Advance notice is recommended. Contact GO Airport Shuttle.
(c) Car Rentals - With advance notice, most car rental companies provide rental cars equipped with hand controls. Contact your rental car company for further details.
(d) Public Transportation - Tri Rail feeder buses and Broward County Transit (BCT) buses accommodate riders in wheelchairs.
Passenger Services
- Push button emergency call boxes are located throughout the parking garage for immediate assistance.
- For passengers who are hearing impaired, visual paging monitors are available at the lower and upper levels of each terminal. Contact the Communications Center at 954-359-1201 to display a message.
- Wheelchair-accessible restrooms - all public restrooms in the ticket lobbies, concourses and baggage claim areas are wheelchair-accessible.
- Telephones - Amplified telephones are located in the ticket lobbies, concourses and baggage claim areas. TTY phones for passengers with hearing and speech impairments are available in each terminal building and the Hibiscus Garage, located at all but two public phone banks. Courtesy phone boards with TTY phones are located in all baggage claim areas. The phone will connect callers to the Florida Relay Service and provide Directory Assistance.
Florida TTY/Voice Relay Service: 800-955-8770 (voice); 800-955-8771 (TTY) Travelers with Special Needs have numerous ground transportation options at the Airport:
(A) Taxis - Yellow Cab taxis provide transportation for passengers with folding wheelchairs at no additional charge. Wheelchair accessible vans are also available at no additional charge, but advance notice is recommended. For information or to arrange for a van, contact Yellow Cab wheelchair taxi dispatch.
(B) Shared Ride - GO Airport Shuttle provides wheelchair lift-equipped vans at no additional charge. Advance notice is recommended. Contact GO Airport Shuttle.
(C) Car Rentals - With advance notice, most car rental companies provide rental cars equipped with hand controls. Contact your rental car company for further details.
(D) Public Transportation - Tri Rail feeder buses and Broward County Transit (BCT) buses accommodate riders in wheelchairs.
