Fort Lauderdale Hollywood (FLL) Airport

Guest Services and Help

 Closest Airports to FLL
Compare Airports
Change Airport

Airport Guest Services, Airport Information and Travelers Assistance
Airport Information Booths and Airport Ambassadors are located in each terminal to assist travelers with questions or way-finding.

The FLight Deck customer lounge in Terminal 3 next to the Concourse E security checkpoint is available for all passengers. It features comfortable seating, flight information displays and free wireless internet. Food, beverages and news and gift concessions are availabe during cruise season (November-May). Open Fri-Mo, 9am-3pm.

Public Baggage Storage is available in Terminals 1, 2, 3, and 4. Hours vary by location and season, but its Terminal 3 location is open 7 days/wk, 9am-5:30pm. For more information call 954-394-8001.

Southwest Airlines passengers, who will be embarking on a cruise, may arrange in advance for seaport check-in for the return flight. Please contact Bags-to-Go Enterprises, LLC at (954) 359-5505.
International Arrivals are at Terminal 4
Telephone: (954) 359-1200 Option #8 or via e-mail at AirportLF@broward.org
FedEx drop-off - Terminals 1, 2 and 3 U.S. Mail drop-off - Terminals 2 and 4
Animals are not permitted in the terminals at the Airport unless they are being used to assist disabled individuals, or are in proper pet carriers.

Airline policies regarding pets vary widely and it is highly recommended that you contact the airline prior to making a reservation. Here are some helpful tips for traveling with pets:

Tips for Traveling with Pets:

· First, contact your airline to find out the rules and regulations they have on pet travel.
· Do not tranquilize your pet, as the effects of tranquilizers on animals at higher altitudes can be unpredictable.
· The Animal and Plant Health Inspection Service (APHIS) of the U.S. Department of Agriculture (USDA) has set up rules and regulations for the transportation of live animals, and your pet is required to be at least eight weeks old and fully weaned before traveling by air.
· Whenever possible, book a direct, nonstop flight and avoid holiday or weekend travel. Try to plan schedules that minimize temperature extremes.
· The kennel that you use must be sturdy, properly ventilated, and large enough for your pet to freely be able to stand, turn around and lie down.
· Get your pet comfortable with the kennel prior to flying; this reduces stress on your pet.
· Give your pet food and water within four hours before your flight. You will have to sign a certification of the time when you last offered food and water to your pet.
· Give yourself plenty of time for check-in so there is no rushing and everything is done properly
Smoking is not permitted in the airport.
General Information is located in the lower-level, baggage claim area of the terminal. Maps, regional information, bus schedules, and brochures are available as well as a courtesy paging phone. Volunteer Hospitality Ambassadors are on duty during busy times to provide assistance.