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FRA Traveler Help | iFlyer Forum

Frankfurt (FRA) Airport

FRA Forum Home

Got a tip about FRA airport? You've come to the right place for help on getting to, through, and between Frankfurt airport. Share your experiences with others, or post a question and get notified when there is a response.

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  • Strasbourg to Athens
    Sep 9, 2014
    0
    Hi, I'm coming from Strasbourg with the lufthansa Bus at T1 Arrivals. Hall B, exitB4. How can I go to the departures; Could you inform me about the usual gate for flights to Athens-Greece and the time needed to get there; Unfortunately Lufthansa does not allow an online check in for this flight and I cannot have my boarding pass .

     

  • Baggage Help
    Jun 14, 2014
    0
    I am traveling on Monday from Toronto to FRA and then FRA to Prague. I have one hour and 10 minutes between my flight from FRA to prague. Will that be enough time to recheck my luggage in and make my connecting flight? Where do I go?

     

  • Different terminal arrivals - where to meet
    Feb 25, 2014
    1
    I will be arriving on terminal 1 at 5:25am and co-worker from terminal 2 at 6:15. I have the rental car in my name. Can my co-worker get to the rental car for terminal 1? Will they have to go thru immigrations/customs first? Terminal 1 is so large will it take me longer to get thru security? Any eating/sitting areas in the terminal 1 rental car area?

     

    I presume that both of you arrive at FRA from countries other than the U.S. (All US arrivals arrive & are being processed at Satellite A (T1A). Therefore, I suggest you open www.ifly.com/fra, then click on 'Terminal Map' under 'QUICK LINKS', and scroll down to the detailed text, which also includes transfer options between terminals & meeting points. T1 & T2 house rental car counters for different agencies - you may want to meet there.

     

  • Where to meet
    Sep 3, 2013
    1
    My wife and I will be traveling from USA non-revenue (standby) and are not sure we will get on the same flight or airline. Where is best place to meet in the FRA airport if we are separated?

     

    Both of you will arrive at Satellite Concourse A where you will go through passport check. Thereafter take the free Skyline Train to the Main Terminal, where you pick up your bags at level 1 (Arrivals) with baggage claims A - C - there you will also find the 'Meeting Point'.

     

  • Lost laptop
    Jul 20, 2013
    1
    On the 20th of June 2013 I landed in Frankfurt from Ljubljana and accidentaly I left my computer on board. I realized it after few minutes when I reached the bus to get to the gates. Immediately I informed both the Adria and Lufthansa staff in order to go back and pick it up or have somebody to do it for me. The staff did not allow me to do it and now the laptop is lost. Has somebody found it ? I can provide you all the details if you have found a laptop from 20 June at Frankfurt airport. Many thanks in advance ! If you have it please contact me on pepisdesdebelgica@hotmail.com

     

    If you are not sure whether you lost your item at Adria or Lufthansa, I suggest you call both airline's Lost & found department. This is the normal route you take when losing an item onboard the airplane.

     

  • Lost laptop - new email address
    May 31, 2013
    0
    Please respond to this email - last one isn't working well. Thanks!

     

  • Lost laptop going through security
    May 31, 2013
    1
    My daughter lost her laptop on 05/28 as she was pulled aside for additional screening on her cameras. I have sent emails to lost luggage department by have only received automated reply. She had easily identified stickers and screen saver on laptop. Needs to finish University program. How else can I get a response/help?

     

    Try these for lost/found at FRA: call +49 (0) 69 690 66359, or send fax to +49 (0) 69 690 54081 or send e-mail to: lost_property@fraport.de .

     

  • Transfer from 1A to 1AB
    May 29, 2013
    1
    I am coming from ATL to FRA. It says terminal 1A. Connecting flight is at 1AB or B( not sure which gate). Layover time is 2.5 hours(appx). Is this sufficient and how to transfer from 1A to 1AB

     

    At FRA, U.S. Arrivals are being processed at Area A of the separate satellite Concourse A where they go through passport control only ; US departures use the Z gates (on the upper level flight up). You have enough time. If you need to transfer inside Terminal 1, between B gates (T1B) and A or Z gates (T1A), you can use transfer tunnel outside security, or the SkyLine train inside security, which leaves every 2-3 mins.

     

  • assistance for seniors
    Feb 6, 2013
    1
    My elderly mom will be transferring in FRA from a USAIRWAYS flight from PHL and transferring on a LOT flight to Warsaw. She can get quite confused in new surrounding so I was wondering if there is a service where someone can meet her at the arrival gate and escort her through passport control all the way to the gate for the flight to WAW? Thank you

     

    First contact USAirways if they will transfer her bags to the LOT connecting flight - if not, the bags would have to be claimed at the baggage claim level, and re-checked in at the departures level with LOT. On Arrival at Frankfurt Airport, your mom will be processed at Area A (signs will guide her) where she will have to go through passport control. Both US Airways & LOT use the same Terminal 1 - LOT uses Concourse/Pier A (T1A) and US Airways T1C. Pier A gates are now divided into left-side gates A1-42 and right-side gates A50-69. Contact both airlines for wheelchair assistance. If that is too late, your mom needs to alert the flight attendant of her requirement, so that someone will be there at the arrivals gate with a wheelchair.

     

  • Transfer from Air Canada to Lufthansa
    Jan 15, 2013
    1
    If I have 1 hour 5 minutes to transfer from International Luthansa flight to an International Air Canada flight will I likely make the connection?

     

    You arrive and depart from Terminal 1 of FRA Airport, where you go through 'Non-Schengen' passport check. Lufthansa uses both Concourses /Piers A & B, while Air Canada uses Pier B. While a transfer tunnel outside security connects both piers, you can also use the SkyLine train inside security, departing every 2-3 mins. You have enough time.

     

  • transfer time
    Oct 4, 2012
    1
    I have a flight on 11 oct. from Amsterdam to Frankfurt with LH 999 arriving at 21.20 p.m. Then I have a connecting flight to Ankara with LH 1290 departing at 22.25. Do I have sufficient time for transfer, and what are the gate numbers for LH 999 and LH 1290 respectively.

     

    While both arriving and departing Lufthansa flights at FRA Airport are using Terminal 1, Piers A & B, today's LH 999 does not show gate and LH 1290 shows Terminal 1 A/B. (A transfer tunnel connects A to B). On arrival at FRA the overhead screen will indicate flight number and gate; then simply follow signs to your connecting gate. One hour transfer time is quite sufficient.

     

  • Meet another passenger on a different ft
    Oct 2, 2012
    1
    Hello...My wife and I are going to meet in Franfurt for a holiday but are arriving on different flights. My wife will arrive on Air Canada flt AC 872 at 7:00 AM on 06 October 2012 from Toronto Canada and I will arrive on Lufthansa flt LH 561 at 7:05AM on 06 October 2012 from Luanda Angola. Is it possible to meet her at her gate or should we meet some where else?

     

    Both you and your wife will arrive at Terminal 1 - Air Canada arrives at Pier (Concourse) C, while Lufthansa could arrive either at Pier A or B. As you both will need to go through the 'non-Schengen' (foreign) passport control, I suggest you meet up in the baggage claim area (the overhead screens at the carousels will indicate arriving airlines).

     

  • Connections
    Sep 22, 2012
    2
    Flying to Canada from Vilnius on Luftansa Flight 887 to FRA and need to leave FRA on Air Canada Flight 887 with only 50 minutes to make the connection. Any way we can get help to make that connection expeditiously? Thank you.

     

    Arrival and departure at FRA Airport is in the same Terminal 1: Lufthansa uses non-schengen Concourse A (with renamed gates Z11-Z25), which is on level 3 of the terminal; while Air Canada uses Concourse C (gates C1-C16) which is on level 2 of the terminal. Make sure, however, that Lufthansa is transferring your bags to Air Canada flight - if not, you would have to go get your bags and re-check them in with Air Canada - 50 mins would be very tight in this case.

     

    Thank you. Do you think we will make the connection if we don't need to retrieve our bags?

     





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