Emergency / Medical Services at Frankfurt FRA Airport EMERGENCY AT FRANKFURT AIRPORT:
The Airport Hospital, open 24/7, is located in Terminal 1, (between departure areas B and C); Phone: + 49 (0)69 - 690 6 67 67; E-Mail: med-aufnahme@fraport.de
People With Special Needs / Persons With Disabilities at Frankfurt FRA Airport PERSONS WITH DISABILITIES AT FRANKFURT AIRPORT: Listed below is helpful information regarding: 1. Before Travel; 2. Arrival and Departure / Parking; 3. At the Airport:
1. Before Travel: If you need assistance at Frankfurt Airport, notify your airline or travel agency at least 48 hours prior to departure, as required by EU regulations. 2. Arrival and Departure / Parking:
(a) By limousine service or by car: If someone else drove you to the airport, it is possible to stop at curbside free of charge to get in or out of the vehicle. Please display a special handicapped parking sticker or your disability identification card ("G" or "aG").
(b) Parking:
--(i) Terminal 1 in parking garage P4--
Handicapped spaces can be found in parking garage P4 in section U2, row 25. They can be reached via underground access to parking garage P4, directly at the Frankfurt Airport Conference Center (FAC) opposite of Terminal 1. At the ticket machine you can contact the desk via call button to get access.
To get the check-in counter, follow the signs to the corresponding check-in hall. The nearest help point is in Departure Hall B. Follow the signs in the direction of Terminal 1, departures area B. On the same level (level 0) in area B you will see the German Rail (DB) service point.
--(ii) Terminal 2 in parking garage P8--
More parking rows are to be found at underground parking garage P8 at Terminal 2, in level U4, row 17. Height restriction: 2,10 meters. At the barrier you can contact the desk via call button to get access. Display a special handicapped parking sticker or your disability identification card ("G" or "aG").
Please arrive as usual at one of the check-in-counters or at the help point located at center in Terminal 2. Take the lift to arrival and departure area D/E.
Special Parking Areas for High Vehicles:
Larger vehicles or high vehicles must use parking lot "P 36" which is located near Terminal 1. Here the parking rates are different than those for parking garages and underground parking garages.
For further parking information call +49 (0) 69 6 90-79 4 55 or via email under parkandfly@fraport.de
At the Airport On day of departure, go directly to your airline check-in counter or use one of the help points within the terminals. If you travel by Lufthansa, proceed to its special service counter next to check-in counter 339, departure hall B.