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Geneva Airport (GVA) Guest Services and Help

Guest Services at Geneva GVA Airport

Cell Phone Rentals: at Rent-a-Phone rents mobile phones with brands like Nokia, IKridium, Thuraya, ThomTom. Located at Arrivals and open 8am-8pm; Sat 8:30am-8pm. Tel: +4122 717 82 63; Fax: +4122 788 65 40

Dry Cleaning / Pressing: at Pressing 5àSec open daily 8am-8pm. Located in the Railway Station; Tel: +4122 788 60 40; Fax: +4122 732 36 17.

Hair Care for Men & Women:at Coiffure Aeroport: located at the Railway Station and open 8am-8pm. Tel: +4122 788 76 77; Fax: +4121 807 05 60.

Luggage Storage: at CFF baggage arcades (at railway station level) next to CFF/SBB counter: Open 6:30am-8pm. No limit on size. Can be stored for up to one month. Fee: CHF 10/per day/per luggage. Tel: 051225 23 80 or 0512 25 22 11

Lounges - First-Class Business Lounges:
1. Air France - located in the Departure Transit Zone and in the check-in French Zone.
2. British Airways - located in the Departure Transit Zone. Tel: +4122 717 80 20
3. Dnata - Salon Skyview - located in the Departure Transit Zone. Tel: +4122 817 44 60
4. Lufthansa - located in the Departure Transit Zone. Tel: +4122 717 60 85
5. Swiss (Salons Swiss Business, First, Secteur France) - located in the Departure Transit and the check-in French Zone. Tel: +4122 799 33 48 (Business) / +4122 799 33 44 (First) / +4122 799 37 60 (Secteur France)
6. Swissport - located in the Departure Transit Zone. Tel: +4122 799 33 64

Showers: Showers are available in the Transit area and the Arrival level, fee: CHF 15.

Tanning Salon: Self-service; Located at the Railway Station; open daily 8:30am-8pm. Tel: +4122 347 57 91.

Lost & Found at Geneva GVA Airport

1. For items lost on the airplane, contact your airline or your handling company:
Dnata Lost & found at tel +4122 817 44 73; e-mail: gvalost@dnata.ch.
Swissport Lost & found at tel. +0900 775 775, e-mail: gva.lp@swissport.com.
2. For items lost in the transit area (at departures, post-security; at arrivals pre-security) or at a security control, or in the French sector, please call Swissport Lost & found, tel. +0900 775 775, or e-mail gva.lp@swissport.com.
3. For items lost in or outside the airport (Swiss public area): In the first 24 hrs or 48 (if includes a weekend) - contact the police office at +4122 427 92 31.  Thereafter contact Cantonal's lost & found office at  tel. +4122 546 0900, e-mail: scot@etat.ge.ch.
4. For items lost in the train station, from the Swiss network train: contact SBB at 0900 300 300.

Pets / Animals at Geneva GVA Airport

Pets are not allowed at the airport unless they are working dogs or are in a safe kennel. Contact your airline as to their requirements. Also contact the Veterinary Custom Service as to shots and documentation requiements at T: +4122 717 73 45; F: +4122 717 73 49; www.admin.ch/bvet.

Smoking at Geneva GVA Airport

Smoking is not permitted in the Terminal. (According to Schengen Agreement).




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