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  • meet with traveler
    Jun 21, 2016
    Is it possible to meet with layover traveler? what do I need to get thru security?


    You can't go through security without a boarding pass for a flight departing that day.


  • Baggage claim assist
    Jun 1, 2016
    My wife is going to arrive IAH on international flight. I have couple of questions on baggage claim. 1) Can i have access for collecting baggage in the presence of my wife? 2) If i dont have access, can i expect any assist from airport services for helping my wife's baggage to bring outside? Thanks


    No, you cannot access the international baggage claim. There are carts available in the International baggage claim.


    is there any paid portal services available at the airport? If so, can we book it through online? Thanks


  • will I be able to make my flight?
    Sep 5, 2016
    I am flying from Roatan into IAH on a Sunday, june 12. I will have a a one hour layover before flying to St. Louis. I have to go through customs, etc. Will I be able to make my flight?


    That is not possible. You need to change to a later flight to St. Louis.


    I need to caary my luggage from domestic to international. Can I take the airport carts from domestic to internanal in houston tx


  • Claim luggage and re-check for customs?
    May 31, 2016
    I'm flying from Phoenix to London with a layover in Houston, coming home i'll be flying from London to Houston and then home to Phoenix. Coming home I know I need to go through customs in Houston, but will I need to claim my luggage in Houston and check it in again? I'm flying United. Thank you!


    Yes, on your return to the US you will claim your luggage to go through US Customs, then re-check it at the re-check desk immediately after.


  • Echo space at intersection
    May 6, 2016
    Trying to remember where the round space is that when you walk through it your voice echoes , so I can tell a friend who will be there


    May 4, 2016
    I am flyingn with my 4 years old boy from BOG to EWR with connection in IAH. I know i have to go through costums and immigration in IAH. Do i have to get my luggage and recheck it?, if so, Are there any cart services so I dont have to carry all that myself since I am 7 months pregnant? It is scary that I will have to do all that by myself with no help


    Yes, you will go through US Immigration, claim your bags, go through US Customs, re-check your bags at the re-check desk, then go through security and to your departure gate. There are carts to use free of charge in the International baggage claim hall to carry your bags through customs.


    Hi! I have a question for Mariana. My 16 year old son (a US Citizen) is traveling BOG-IAH-STL the end of May. I'm wondering how long it took you to get through Immigration/Customs? He has 1 hour and 45 minutes to make his next flight. United assured me that was a valid layover time. But after I booked it I read about the long lines in Houston. Curious your experience since you're flying from Bogotá, also. Thanks for any light you can shed.


  • Domestic or International?
    Apr 30, 2016
    Is a flight from Houston to Canada considered international or domestic? It leaves from Terminal A. It will affect when we get to the airport.


    Get there 2 hours before the flight.


  • Will I have enough time? Stressed first time traveler.
    Apr 24, 2016
    HI, I am flying for the first time in June and I have a 55 min layover at IAH to catch a flight to Chile. I have no experience flying or navigating airports. Is 55 minutes enough time to catch my flight? Also, is there anyone that I can ask for help to ensure I don't miss that flight. This particularly worries my because it is a international flight and the final leg of my journey. Thanks!


    If your flight into Houston is domestic that is enough time. All gates in Houston are connected inside security. Just follow the signs to your departure gate. Your flight to Chile will depart from Terminal E.


  • Arrival Time
    Apr 3, 2016
    I have a flight at 5:15am, however I was told the airport closes at 9 and reopens at 5am. Do I need to be at the airport at 9pm or is this a myth?


    Hah, no, you do not have to be at the airport at 9 PM. Security actually reopens at about 3:30-4 AM, so get there then.


  • Checking in Domestic & International
    Apr 2, 2016
    My daughter is flying out of Houston to Europe this summer and I will leave the same day to travel to MT-- Can we go through Airport security together and be in the Airport together before we leave for our respective flights?


    Yes, you can. All Terminals and gates are connected inside security.


    Thank you for your help!


  • Transit at IAH. Do I need C1 visa
    Mar 8, 2016
    I intend to travel to Cancun from Narita Japan. I have a change plane at IAH, the connection time about 3 hours. Do I need apply for C1 visa, even I stay inside the airport.


    You will have to go through US Immigration, Customs and Security. If your citizenship requires a US Visa to visit the US, then you need a US Transit Visa to Transit the US.


  • To Auckland from DC via IAH question
    Feb 16, 2016
    i am flying to Auckland tomorrow through Houston. Will I have to claim my bags and re-check in Houston? Or, do I simply go to my gate in Houston once I arrive from Washington? Thank you.


    If both tickets are on the same reservation you just have to go from your arrival gate to your departure gate.


  • Lefty
    Feb 13, 2016
    I lift my iPhone in Lefty´s Lone Star restaurant in Terminal D, where do I get their phone number?


  • Heathrow to Costa Rica via Houston IAH
    Feb 8, 2016
    My daughter is flying into Houston from London Heathrow with one carry on bag and one checked suitcase and then on to Costa Rica 3 hours later, booked right through with United. What will she have to do when she arrives at Houston? I am a bit worried as she is only 22 and flying alone.


    She will go through US Immigration, customs, and security. She should not have to claim her bag since she is on an International to International connection. She should have plenty of time.


    Jan 21, 2016
    Hi, we will be arriving at IAH with only 40 minutes till our next flight. We will be coming from San Jose, California to IAH, then from IAH going international to Cancun. Will 40 minutes be enough time? Will we need to go through security or anything in IAH or will we simply board a tram/shuttle to international terminal? Both flights are with United.


    All you have to do in Houston is go from your arrival gate to your departure gate. You have enough time if your first flight is on-time.


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