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  • Arrival Time
    Apr 3, 2016
    I have a flight at 5:15am, however I was told the airport closes at 9 and reopens at 5am. Do I need to be at the airport at 9pm or is this a myth?


    Hah, no, you do not have to be at the airport at 9 PM. Security actually reopens at about 3:30-4 AM, so get there then.


  • Checking in Domestic & International
    Apr 2, 2016
    My daughter is flying out of Houston to Europe this summer and I will leave the same day to travel to MT-- Can we go through Airport security together and be in the Airport together before we leave for our respective flights?


    Yes, you can. All Terminals and gates are connected inside security.


    Thank you for your help!


  • Transit at IAH. Do I need C1 visa
    Mar 8, 2016
    I intend to travel to Cancun from Narita Japan. I have a change plane at IAH, the connection time about 3 hours. Do I need apply for C1 visa, even I stay inside the airport.


    You will have to go through US Immigration, Customs and Security. If your citizenship requires a US Visa to visit the US, then you need a US Transit Visa to Transit the US.


  • To Auckland from DC via IAH question
    Feb 16, 2016
    i am flying to Auckland tomorrow through Houston. Will I have to claim my bags and re-check in Houston? Or, do I simply go to my gate in Houston once I arrive from Washington? Thank you.


    If both tickets are on the same reservation you just have to go from your arrival gate to your departure gate.


  • Lefty
    Feb 13, 2016
    I lift my iPhone in Lefty┬┤s Lone Star restaurant in Terminal D, where do I get their phone number?


  • Heathrow to Costa Rica via Houston IAH
    Feb 8, 2016
    My daughter is flying into Houston from London Heathrow with one carry on bag and one checked suitcase and then on to Costa Rica 3 hours later, booked right through with United. What will she have to do when she arrives at Houston? I am a bit worried as she is only 22 and flying alone.


    She will go through US Immigration, customs, and security. She should not have to claim her bag since she is on an International to International connection. She should have plenty of time.


    Jan 21, 2016
    Hi, we will be arriving at IAH with only 40 minutes till our next flight. We will be coming from San Jose, California to IAH, then from IAH going international to Cancun. Will 40 minutes be enough time? Will we need to go through security or anything in IAH or will we simply board a tram/shuttle to international terminal? Both flights are with United.


    All you have to do in Houston is go from your arrival gate to your departure gate. You have enough time if your first flight is on-time.


  • Travel from Mexico City connect thru IAH to St Louis
    Jan 21, 2016
    I am returning to St. Louis from Mexico City connecting through Houston. Will I to go through customs in Houston? Will my bags be checked through to St. Louis Lambert?


    In Houston you will arrive in Terminal E, go through US Immigration, claim your bags, go through US Customs, re-check your bags at the re-check desk, then go through security and to your departure gate.


  • Baggage n overnightight
    Jan 8, 2016
    So i called both airlines n didnt get a clear answer. I am flying with air Canada from Germany to Canada then Canada to houston. Arrive at 1130 pm then at 9 am the next day i fly with United to Fl. Now since its overnight layover 9 1/2 hrs , n different airlines do i need to get my bag in houston n recheck them in? If so can I do that right away or do i have to wait til a certain time to check them in!!! Seeing if i need a hotel or not


    You won't need to claim your bags in Houston as you will pre-clear US Immigration and Customs in Canada. They should be able to keep them overnight. But the agent in Germany may not be able to, so be prepared for that.


  • Post office nearest IAH
    Jan 6, 2016
    Where could I pick up my general delivery mail nearest IAH?


  • International arrival in Terminal D
    Nov 20, 2015
    My husband is arriving to terminal D on an international flight. My son wants to meet him with a sign, where would we go to find him. He does not have any checked baggage, all carry on.


    Will he have to go through immigration in Terminal D or will he go to Terminal E?


    There are immigration halls in D and E. If he is on a flight that is not operated by United then he will arrive in D.


  • Meeting sister during layover
    Oct 30, 2015
    My sister will have an hour layover in Houston on her way to Florida. I have not seen her in 30 years. How do I get thru the gate


    You can't. You don't have enough time to see her.


  • Meeting someone at Terminal E
    Oct 30, 2015
    My aunt says that she will go thru customs in Honolulu but arriving at Terminal E this morning. Does that mean she has to go thru customs again? Can I meet her at the gate?


    No, she will not go through customs again. You cannot meet her at her gate because you cannot go through security without a boarding pass. Since there is no domestic baggage claim in E, if she has checked bags you will have to meet her in the Terminal C baggage claim.


  • Connecting flight: Immigration / Security Check
    Oct 30, 2015
    We will be arriving in IAH from Europe - connecting flights to San Antonio. Will 140 minutes be enough? We'll need a wheelchair - will someone pick us up at the plane and help us to get to and through the immigration and sec. check? Thanks!


    That should be plenty of time. Yes, if you request wheelchair service from your airline somebody will push your wheelchair the entire time.


  • passenfer pick up
    Jan 4, 2015
    Where do I pick up my daughter arriving from Costa Rica in Term W


    IAH does not have a Terminal W. If she is arriving on United she will be in Terminal E. If on anoyther airline nonstop from Costa Rica, Terminal D.


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