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  • Travel from Mexico City connect thru IAH to St Louis
    Jan 21, 2016
    I am returning to St. Louis from Mexico City connecting through Houston. Will I to go through customs in Houston? Will my bags be checked through to St. Louis Lambert?


    In Houston you will arrive in Terminal E, go through US Immigration, claim your bags, go through US Customs, re-check your bags at the re-check desk, then go through security and to your departure gate.


  • Baggage n overnightight
    Jan 8, 2016
    So i called both airlines n didnt get a clear answer. I am flying with air Canada from Germany to Canada then Canada to houston. Arrive at 1130 pm then at 9 am the next day i fly with United to Fl. Now since its overnight layover 9 1/2 hrs , n different airlines do i need to get my bag in houston n recheck them in? If so can I do that right away or do i have to wait til a certain time to check them in!!! Seeing if i need a hotel or not


    You won't need to claim your bags in Houston as you will pre-clear US Immigration and Customs in Canada. They should be able to keep them overnight. But the agent in Germany may not be able to, so be prepared for that.


  • Post office nearest IAH
    Jan 6, 2016
    Where could I pick up my general delivery mail nearest IAH?


  • International arrival in Terminal D
    Nov 20, 2015
    My husband is arriving to terminal D on an international flight. My son wants to meet him with a sign, where would we go to find him. He does not have any checked baggage, all carry on.


    Will he have to go through immigration in Terminal D or will he go to Terminal E?


    There are immigration halls in D and E. If he is on a flight that is not operated by United then he will arrive in D.


  • Meeting sister during layover
    Oct 30, 2015
    My sister will have an hour layover in Houston on her way to Florida. I have not seen her in 30 years. How do I get thru the gate


    You can't. You don't have enough time to see her.


  • Meeting someone at Terminal E
    Oct 30, 2015
    My aunt says that she will go thru customs in Honolulu but arriving at Terminal E this morning. Does that mean she has to go thru customs again? Can I meet her at the gate?


    No, she will not go through customs again. You cannot meet her at her gate because you cannot go through security without a boarding pass. Since there is no domestic baggage claim in E, if she has checked bags you will have to meet her in the Terminal C baggage claim.


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