Got a tip about IAH airport? You've come to the right place for help on getting to,
through, and between Houston Intercontinental airport.
Share your experiences with others, or post a question and get notified when there is a response.
Hi In August I'll be flying from Auckland,NZ to Manchester, UK via Houston. We're travelling on Air New Zealand although the IAH to Manchester leg is on Singapore Airlines. I'm travelling by myself with two children under 5 and wondering about the logistics in the airport. Will I have to claim and recheck our bags? We have a 6hr layover so time isn't an issue. Also, given the length of the layover, any tips to help with the kids in the airport would be great. Thanks Claire
Yes, you will have to claim and re-check your bags. Immigration, customs, baggage, and security will take about an hour, and you will board about an hour before your flight, so you'll really only have about 4 hours to kill. There are play areas located in various places in the airport for kids. You could also get a meal.
Do not shop at this store! The clerk Laura Vasquez, was so inappropriate and rude. Quoted me the wrong price. When I asked her to come look at the item itwith me, she replied, "Not with that attitude!" I was shocked and asked to speak with a manager. She said go ahead. Lost my business. And to top it off, my husband went back and the item I wanted WAS on sale for the price I told her! TERRIBLE CUSTOMER SERVICE! LOST MY BUSINESS FOR EVER!
The ladies working at the Starbucks (after security terminal b) work at a snails pace and have little to no emotion. After waiting 20 minutes, and 2 attempts at making my coffee- I settled for a lukewarm tasteless drink (I asked for extra hot). I am hoping theIr manager reads this and takes action to make sure that the Starbucks employees are handling all guests with exceptional customer service. By far the worst Starbucks experience I have ever had.