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  • DSM to Cabo
    May 26, 2015
    I'm flying on United from DSM to Cabo with a layover at IAH. Do you know which terminals my arrival


    You will arrive in Terminal B or C (probably B) and depart from Terminal E. All Terminals are connected inside security by the TerminaLink train.


    Thanks again ZAP. Reviewing the Q&A here you are doing a lot to assist people at this airport. That really helps.


  • International to DSM
    May 26, 2015
    I'm flying to Mexico next week and am trying to see which gates/terminals I'll fly in


  • Terminal C to D with luggage - what options?
    May 25, 2015
    We will change airlines (United to Singapore) so must go from Terminal C to D. We have lots of time but quite a few heavy bags, and will be leaving the security zone. We have used the underground train before but getting bags there and onto it is hard. Are there any other options?


    If you show your Singapore confirmation to the agent in your origin city they may check your bags through to your Singapore flight, considering both airlines are in Star Alliance.


    Thank you ZAP. We've tried that before with two Star Alliance carriers and it didn't work, but might this time. If we have to carry the bags are there any inter-terminal options (e.g. bus) other than the underground train?


    No, the Underground train is there to avoid having to have a bus.


  • terminal d to c connection time
    May 22, 2015
    Hi, We are arriving on NZ0028 at 1.15pm at terminal D and have 2 hours before our flight to NYC from terminal C. We will need to clear customs as we are coming from NZ. We will have US visas but travelling on NZ passports. His this enough time?


    Yes, that should be enough time.


  • Tight Connection
    May 21, 2015
    Is 1 hour enough time between Flights. Coming from London (LHR) I will be landing in terminal E and need to get to terminal B in one hour for my connection to El Paso. Is this enough time to go through customs, re-check my bag, and go through security again to get to terminal B?


    NO, 1 hour is not sufficient time for an International to Domestic connection in Houston. 90 minutes is the bare minimum. You need to contact United or your Travel agent and get on a later flight to El Paso.


  • Miami-London Heathrow via Houston
    May 21, 2015
    I am travelling from MIA to LHR with a 35 minute connection time at IAH. I am very concerned with the connection time. Can it be done? and if we miss our flight will United Airlines put us on the next flight for free? We are landing at terminal C and depart at terminal E.


    Yes, it is possible but depends on the flight from Miami being on-time. Yes, if you miss it they will put you on the next available flight, but that may not be until the next evening.


  • International connection
    May 21, 2015
    Hi there. I'm going to be traveling through Houston in December with my two children. We arrive on NZ28 at 1:15pm in Terminal D, and then connect to UA2917 in Terminal A. I'm slightly concerned about the connection, as I've heard customs can have long wait times in Houston. (Plus, Air NZ will be very new to flying through Houston, so I can only hope that they'll be prepared for the extra influx of travelers.) We're US citizens, but my kids are both under 12. (I'm not sure if there's an age limit on the e-passport readers?) I was hoping that someone could tell us the best way of getting from terminal D to A, whether we'll need to go through security, and a rough guess at how much time it will take? Thanks for your help!! :-)


    Yes, after you go through US Immigration and customs, everyone on a connection must go through security. I cannot flight a flight UA2917 - where are you flying to? There is no age limit to use the passport kiosks.


    Thanks for your help. We're flying to St. Louis on a United Express flight.


  • 66 minutes to catch a flight?
    May 19, 2015
    Hi, i have been booked on United YYZ-IAH, and then catching a connecting IAH-QRO. WIll I have enough time to clear security? Will i have to claim bags and re-check in?


    You will pre-clear US Immigration and Customs in Toronto. All you have to do in Houston is go from your arrival gate to your departure gate. You will not have to claim your bags or go through security.


  • domestic to int'l flights and checked bags
    May 18, 2015
    Flying out of Kansas City on United. Connecting to Air China flight in Houston. Will I need to claim bags and have them re-screened and re-checked onto the international flight? What about the return trip? Do I claim bags in Houston and go through customs and then board the domestic flight to Kansas City?


    On your way to China you only need to go from your arrival gate in the B or C concourse to your departure gate in the D concourse on the Terminalink train. On your way back, in Houston you will go through US Immigration, claim your bags, go through US Customs, then re-check your bags at the transfer desk, then go through security and take the TerminaLink train or walk to your departure gate.


  • Terminal B to C
    May 14, 2015
    Hi: I m travelling from Mobile to Dallas. I have a transit at IAH airport. My first flight will land in Terminal B at IAH. The next connecting flight is at terminal C. The transit time is only 50 mins. What is the best way to go to terminal B to C in 30/40 mins? How long usually it takes? Thanks. Jahir


    The TerminaLink train connects Terminal B and C inside security in less than 5 minutes.


  • Quito-Houston-calgary
    May 12, 2015
    I'm flying from Quito Ecuador to calgary, with a connection through Houston with United. I was supposed to have a 1 hour 40 min layover but because of a delayed flight I will be lucky to have an hour. I will need to get my bags and go through US customs in Houston. I have Nexus. Will I make my connection?


    Since you have an International to International connection you should not have to claim your bags. You have a chance of making it. If not they have other ways of getting you to Calgary.


  • Layover time
    May 11, 2015
    flight is from houston to guatemala city. i have 50 min when i land in houston. Does this give me enough time to catch my plane to Guatemala. United Airlines


    As long as your first flight is domestic and on-time then, yes, that should be enough time.


  • Baggage Claim and Terminal D Check-in
    May 10, 2015
    Is baggage claim inside the secured area so you don't have to exit the secured area to change terminals? At Terminal D to you have to exit the secured area to check-in with our airline?


    No baggage claims are in the secure area. ALL international arrivals must go through security after clearing customs if connecting to another flight.


  • Baggage Claim and Trminal D Check-in
    May 10, 2015
    Is baggage claim located in the secure area so you can transfer between terminals without leaving the secured area? Once at Terminal D do you have to leave the secured area to check-in with your airline?


    No baggage claims are in the secure area. ALL international arrivals must go through security after clearing customs if connecting to another flight.


  • STL to Houston to Buenos Aires... Is 45 minute layover long enough?
    May 10, 2015
    I am freaking out about if I will have enough time to catch the intercontinental flight or if i should book an earlier one with a 5 hour layover instead. Is it enough time?


    It is enough time if your first flight is on-time. The TerminaLink train connects all terminals inside security. However, it leaves very little time to spare in case of delays.


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