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  • Terminal B-E
    Jan 15, 2014
    I have client flying into Houston from Toronto landing in terminal B, then flyingt to Quito from terminal E. The connection time in 57 minutes. 1. Will she have enough time? I know she will clear US customs in Toronto. 2. How do you get from Terminal B-E? Is there a train - can she be met as she is unable to walk quickly. Thanks


    Terminals B and E are connected inside security by the TerminaLink train. Yes, she will pre-clear US Immigration in Toronto. If she needs wheelchair assistance she can request it from United by calling them.


  • Connection Times
    Jan 14, 2014
    I am looking to travel on United Airlines from Tampa to Houston then take another United flight to Narita Japan. The connection time from landing in Houston to departing to Narita is one hour and 17 minutes. Is that enough time. Will I arrive and depart from Terminal E?


    You will likely arrive in C and depart from E (although there's a chance you could arrive in E). You should have enough time if your first flight is on-time as C and E are connected directly.


  • Layover time to short?
    Jan 13, 2014
    I arrive on a 4:58 to Terminal A and depart at 5:40 in Terminal E. Do I have enough time to make this flight? Both flights are with the same airline.


    If your first flight is on-time you'll have enough time, barely. The TerminaLink train connects all terminals inside security.


  • Unrealistic Connection Time?
    Jan 10, 2014
    I booked a flight on United (using miles) travelling from Cancun to San Diego with a layover in IAH. I am travelling with my wife and two small children. When I originally booked the ticket (several months ago) I had a layover of just over 2 hours. In the last week, United changed the schedule and put us on new flights giving us an hour and ten minutes. I checked United's schedules and if we miss our connection, we will be stuck in IAH overnight. Considering customs/immigration/kids/luggage, is this remotely possible? Also, do I have any recourse with United as far as changing my flight? Thanks!


    Yes. Since there was an involuntary schedule change you can call united and ask for an earlier flight out of Cancun or a connection in another city. 70 mins on any intl-domestic connection is pushing what is possible.


  • Is this connection possible
    Jan 9, 2014
    I am looking at booking a trip to Cancun that has a 40 minute layover in Houston (IAH) from Calgary (YYC). Is it possible to make it through in that time. The flight arrives in Houston at 6:15pm and leaves at 6:55pm. Do I need to go through customs?


    You will go through US Immigration in Calgary. As such in Houston you will just have to go from your arrival gate to your departure gate. You should arrive in Terminal C and depart from Terminal E, which are connected directly. You should have enough time if your first flight is on-time.


  • TerminaLink Train
    Jan 8, 2014
    I am so uneasy with the terminal trains, Can I get on the wrong train or does it go in a continuous link where I would always get to the right terminal if I stay on long enough?


    There's only one TerminaLink Train route and it goes to the stations in alphabet order. When it gets to the end, it turns around and goes the other way.


  • 34 Minute Connection Time, is it legal and will we make it?
    Jan 7, 2014
    We have booked a flight arriving Feb 1st from YYC at 1:44pm connecting in IAH on United and departing for Cancun on United at 2:18pm. Is this even a possible connection?


    Yes, it's possible, you will preclear US Immigration in Calgary and arrive in Terminal C and depart from Terminal E which are directly connected. It's not an easy connection by any means but it's certainly possible. Also, United does have later flights to Cancun if you miss your connection.


    Thanks Zap, that certainly helps!


  • Walk elderly parent to the gate
    Jan 6, 2014
    Can I get a "gate pass" and walk my elderly mother to the terminal gate?


    Probably yes. You have to request it from the check-in counter of her airline.


  • Yyc connection in iah to mco
    Jan 3, 2014
    Flying united airlines from yyc to iah with a connection to mco have a 2hr layover. Traveling with 2 small children and a stroller will this be enought time to make the connection and get through all necessary security checkpoints


    Yes, you will pre-clear US Immigration in Calgary. You will not have to go through any security checkpoints in Houston. Both of your flights, if on United, will likely be in Terminal C.


    Yes both flights are booked with united as well we do the same in reverse on the way back but with 1 hr layover arriving both time around 8am to iah


    The procedure will be the same on the reverse. You will go through Canadian immigration when you get back to Calgary.


  • Transferring from one United Fl to another United
    Jan 3, 2014
    I am a senior citizen and have only flown alone only 1 other time. I have to transfer at IAH. Arriving from Orlando on United and going to Omaha on United. Can I walk to new gate or will I have to take a train. Please help


    You will probably arrive in Terminal C. Your Omaha flight will depart from Terminal A or Terminal B, so you will have to take the TerminaLink train, which runs inside security.


  • Fly in from Love Field and bound for Buenos Aries
    Jan 3, 2014
    We will arrive @ 820 PM from Love Field via UA and need to get on UA flight to Buenos Aries @ 900 pm. How and where shall we go/do about this since we've never been to IAH. Thanks.


    Most DAL-IAH flights arrive in Terminal B, but it could also arrive in A. You will depart from Terminal E. Take the TerminaLink train, which runs inside security from your arrival Terminal to Terminal E. You should have enough time if your first flight is on-time.


  • Terminal B to Terminal C
    Jan 1, 2014
    Arrive at 8:20 pm at Terminal B; Depart at 9:15 at Terminal C. Should we walk (run) it or risk waiting for shuttle? Thanks


    You cannot run from Terminal B to C inside security. They are separate buildings. However, the TerminaLink train connects them inside security and is the much better option.


  • Change Terminals in 30 minutes?
    Dec 30, 2014
    I fly into Terminal C and depart Terminal E. I only have a 30 minute layover. Can I make it if we are on time?


    The gate areas of Terminal C connect to Terminal E after Gate C45: If arriving at gates C29-45 and transferring to Terminal E: walk towards gates C14-24 and proceed straight on to Terminal E.


  • Transferiing from Terminal D to A
    Jan 4, 2014
    Dear Sir/madam, i'm arriving on Air France at Terminal D and then have a flight from Terminal A with Alaska Airlines. Can you tell me the quickest way to get to termiinal A from D, how i do it and how long the transfer may take. Thanks in advance for a reply.


    The above-ground TerminaLink train, which starts its service at the Terminal A station, connects terminals A, B, C, D/E inside security (allow for 30 mins transfer from A to D).


    Since you are arriving on an international flight it will take you a lot longer than 30 minutes to make your connection. As you will have to go through US Customs, claim your baggage, and go through customs. If your bags are checked through to your second flight you can then re-check them, but if they are not you will have to take them on the Inter-Terminal Train, which runs outside security, to Terminal A. What airline are you flying from Terminal A and how much time do you have for your connection?


    I arrive at 14:15 and depart at 17:30 so have a 3:15 connection, flying alaska airlines


    I will gave to clear customs and immigration and re check at IAH.


    Yes, you should have enough time. If your bags are checked through to Alaska Airlines you can re-check your bags in Terminal D, otherwise you will have to take them on the Inter-Terminal Train to Terminal A.


  • United flights
    Dec 30, 2014
    Hi we are flying from EWR a domestic flight united airlines and have a layover at IAH for Costa Rica an international flight also united. Is there enough time to transfer planes?


    Well, you didn't post how much time you your itinerary currently allows, so I don't know if you'll have enough time. But you should arrive in Terminal C or E and depart from E, which is all connected beyond security.


    44 minutes. Thank you for your help


    Yes, if your first flight is on-time you should be OK.


    Thank you for being helpful


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